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  1. Contacts grouping - When exporting clients to a CSV file, being able to see which clients are allocated to which group, I've assigned a group (there's about 8 different groups in total) to 2/3 of my 1500 client list, but now have to sift through 1 by 1 allocate a group to the remaining clients.

    8 votes

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    2 comments  ·  Xero HQ  ·  Admin →
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  2. So annoying that my published reports remove decimals points every time. PLEASE MAKE THIS CHANGE. Published reports should be saved as is!!! Do not modify my published report XERO! We produce hundreds of these reports every month and have to keep adding the decimal back. This is driving our firm insane!!!

    22 votes

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    5 comments  ·  Xero HQ  ·  Admin →
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  3. Xero HQ - Business Client Dashboard

    I would like a section in Xero HQ to see key metrics across my business clients in the form of a dashboard screen.

    The data displayed should be almost like an 'early warning system' for practice linked business clients that are falling behind on:

    • Administration (Bank rec transactions, unlodged payruns/bas forms)
    • Business performance is suffering (Significant decrease in quarterly sales, High 90 day+ debtors)
    • Accounts hit certain thresholds set at a client level (Bank account overdrawn, GST/PAYG/Super Liabilities over a certain threshold)

    This could also be used to spot client performing really well too.

    20 votes

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    4 comments  ·  Xero HQ  ·  Admin →
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    Appreciate the idea and detail you've shared on the needs here, everyone.

    As many of your will know - we're developing a more unified client sync, and you can read some of the changes on our Blog

    The idea here is intriguing and we'll track the interest of this through the thread here, however this isn't something we're planning to work on at present. We will share if there's any change with you here.

  4. Be able to edit sent document packs.

    Purpose: for when clients ask you to send the pack to a different email address or you want to rename the document pack, or add another document.

    90 votes

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    28 comments  ·  Xero HQ  ·  Admin →
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    Hi community, thanks for your support and sharing in the idea here. Diving into your comments, there are a few different ideas that we're picking up on within this one thread;

    1. ability to change the email address/contact of a sent pack
    2. ability to add additional documents to a sent pack, and
    3. the ability to edit metadata of a sent pack

    For the first, we'd like to better understand what is driving the need to change the email address?  is it down to a typo when entering it? or if its on a tax return, is it wrong on the client record etc?

    Although it's not possible to add additional documents to a pack right now, creating and sending a new document pack is essentially the same - Is there any reason this isn't suitable?

    Lastly, it'd be good to get more substance of how the ability to rename a pack…

  5. Ability to preview attachment before downloading it.

    Purpose: Good for clients who want to preview the document without having to download it.

    11 votes

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     ·  1 comment  ·  Xero HQ  ·  Admin →
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  6. To record details of queries sent from Xero Ask such as
    - created date
    - Who created
    - date sent
    - who sent it
    - recipients that received the query

    Purpose: This would be helpful when a client says they have not received a query

    18 votes

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    2 comments  ·  Xero HQ  ·  Admin →
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    Appreciate wanting history for Xero Ask queries. 

    This was briefly looked into, however I do want to confirm that there are no plans for developing history for Xero Ask at this time.  


    We'll move the status of this idea back to submitted and continue to get a sense of the interest around this, here. 

  7. Option to choose where the logo is shown

    Purpose: Consistency with brand/business internal guidelines. Formalities and looking professional to clients/stakeholders

    26 votes

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    5 comments  ·  Xero HQ  ·  Admin →
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