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207 results found

  1. Document Packs - User permissions

    The ability to lock down who can prepare doc packs vs who can send them. ie. We want admin to prepare but Director to send. Suggest view / prepare / send.

    3 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  2. Documents Pack - When you have multiple people signing a document, it can be specified the order of the people signing the documents.

    9 votes

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    2 comments  ·  Xero HQ  ·  Admin →
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  3. Xero should be having a feature Statistical GL where one can enter statistical information or numbers which are vital for analyzing business trends.
    For example, If I am maintaining books of a restaurant and I want to record daily covers (footfall or number of customers) which can help me analyze revenue per cover, spend etc.
    There should an option to create some designated ledgers to input and maintain these statistical information which does not affect any financial statements but can be used for business performance analysis.

    3 votes

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  4. Xero Sign: Add Template for sending packs and Add a text box option for documents within a document pack:

    Is there any way to set up an 'Email Template' message for when we send out our packs? I can't find anywhere to do this is xero or Xero HQ or Ask. We would like to set up a standardised message for your annual accounts...

    Is there a way to enter a 'text' field into a document as well as a signature?
    We send out some authority forms to clients that needs them to add their bank a/c details & a/c…

    38 votes

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    8 comments  ·  Xero HQ  ·  Admin →
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    Hi everyone, thanks for your support in the idea here. Reading over there are 2 separate requests in the one thread

    • Ability to create a default email template for sending document packs 
    • A text box on single documents in a pack 


    We have another idea that's been started around the default email template across here and I invite all those interested to add their votes. 

    For the thread here I've updated the title slightly for the Text box on individual documents so we can track the interest in each of these separately. 

  5. Would it be possible to combine the features of Custom reports (in particular the ability to set them as default reports and favourite them for access from the Reports drop-down) with Adviser reports (the ability to format using report codes and practice-wide sharing across any number of client organisations)?

    Right now, a practice has to decide between:

    Customising reports on a per-client basis - an incredibly time-consuming task to set up

    or

    Drafting an Adviser report every time - which can't be set as a default report on the Reports home screen or favourited for easy access and therefore takes…

    18 votes

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     ·  3 comments  ·  Xero HQ  ·  Admin →
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  6. A way to have the notifications for signed packs be sent to a specific email address.
    For example:
    x creates and sends the pack but y is notified when it is signed.

    12 votes

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    4 comments  ·  Xero HQ  ·  Admin →
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  7. When a business incorporates we cannot add the date of incorporation and therefore cannot print reports for the first year correctly without further work. For first year accounts can you look to make it so that we can have an extended first year

    5 votes

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  8. When adding signature placeholders in financial statements etc, put the placeholder where cursor is and not at the top of the page.

    26 votes

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  9. As we have in XPM for unsigned documents, can we please have automated reminders for unsigned document packs?

    24 votes

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    7 comments  ·  Xero HQ  ·  Admin →
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    Hi everyone, we’ve made an update to reminders so you can now send multiple reminders at once - you can find out more about it 👉 here. We are hoping that this will reduce the time spent sending reminders for document packs. 

    We aren’t ruling out automated reminders in future though, so give it a go and let us know your thoughts!

  10. Can we please have the ability to input and edit templates for the covering email of an outgoing document pack.

    42 votes

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     ·  9 comments  ·  Xero HQ  ·  Admin →
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  11. Payroll Department Coding - to be able to put a department code on all payroll categories and report to show employee name/gross wages/department coding assigned to payroll. The only way in Xero at the moment is through timesheets but this does not allow for all payroll categories to have a department code allocated. And when producing a timesheet report it does not show the $ gross wages for each employee only the hours. Need to include coding on allowances, leave and super.

    28 votes

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  12. Hi there

    We would like to request that the GST Return, GST Reconciliation and general ledger reports are able to be included in the report packs at the practice level.

    We are requesting this function to streamline reporting for periodic GST work. We would ideally have two report packs set up at the practice level that all staff can access when preparing clients GST.

    The first report pack would be an internal review GST report pack which would include all of the reports our reviewers look at. Most of these reports we are able to add to a report pack…

    131 votes

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    12 comments  ·  Xero HQ  ·  Admin →
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    Hi everyone, to provide an update relating to the original reports that were raised in this idea, and feedback through the thread. The following reports are all available to add to a report template in Xero HQ;

    • General Ledger Detail 
    • General Ledger Summary 
    • General Ledger Exceptions
    • Tax Depreciation Schedule


    We currently have no plans to make other reports available in report templates.

  13. Xero Sign

    Often I send husband and wife docs to sign.

    If we put the wife to sign their return, the husband cannot see it in the pack.

    This might have been some privacy idea but think in terms of a real physical meeting, you have both pwople checking both, or if you post, both check both. It makes sense they both unde4stand each other.

    So ability to see everything in the pack would be good.

    Current workaround is I put the return in the pack a 2nd time with no spots to sign, so the other person can see…

    8 votes

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  14. Xero sign/Adobe sign

    Esigning and the portal is excellent and very useful.

    I get worried unlike when you use Adobe DC directly, Xero Sign does not give trails of who signed back to you.

    Whilst probably not too likely things were not signedd correctly, I think we need more robust authentication with the IP address and the email address that was used to login being recorded into a report.

    The drill down to confirm the transaction is not very helpful and I cannot work out in the secured pdf where to easily see thse things.

    Most other providers have better…

    5 votes

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  15. I would like if when setting up clients. Under the "Business" tab, instead of industry being so limited, for it to replicate Companies House & use the SIC codes.

    4 votes

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  16. Ability to send a document to a client through Xero portal, without requiring a signature. I use the Document Packs to send tax returns and financials to clients. It would be good to be able to use this function to send packs to clients that don't need a signature.

    For example: securely sending a notice of assessment to a client through xero, or sending copies of tax returns to clients that have already signed them in person.

    46 votes

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     ·  7 comments  ·  Xero HQ  ·  Admin →
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  17. Can you take the option of making reports favourites by marking them with a star and allow us to do the same with orgs so that a Client Manager can favourite the clients in their portfolio rather than having to search for their clients among the clients of the whole practice?

    19 votes

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  18. There used to be a tab where we could check which of our clients hadn't filed their GST returns on time, this has been removed, can you please bring it back as we now have no way of checking if we or our clients have missed filing a return.

    8 votes

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  19. I use 'client groups' extensively in HQ. I need to see which clients are not in a group at all, and which ones are in more than one group, but this is not possible. Please allow us to report on which groups each client is in.

    19 votes

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    7 comments  ·  Xero HQ  ·  Admin →
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    Hi community, just jumping in here to share that we have recently made an improvement to the groups feature in Xero HQ 🎉
    Within a Client record, you can now see what groups they belong to, and add or remove them - check out this article for more information. Please note, this is not available as a report, but is available on a client by client basis.

    While the team have been really busy working on the single client record, they also hope to introduce a Groups list and group details (similar to what is currently available in XPM) to increase the ability to manage Groups within HQ. We’ll be sure to return & update you here when that’s available.

  20. I have 100 clients (mainly 1040) and they are not in XERO. I would like to import them so that I can utilize XERO ASK feature to obtain documents / answers for Tax Prep at year end.

    5 votes

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