New Home Page Feedback
Not a fan of the new home page, previous one was so much better, simple yet effective. I would much prefer to stay on the old one for good. The icons/widgets on the new page are too big and too busy. Previous page was simple and easy to navigate. As they say, don't fix something that isn't broken.
Hi team, thank you for your feedback. We have 2 main ideas that relate to the sizing of the widgets and wanting a simpler layout that I welcome you to add your support to.
However I want to be open that the new homepage will permanently become the new experience over this year. We don't accept ideas for the removal of new features, but are very open to hearing what changes you feel could better your experience of the new homepage - please feel free to start a new idea if there are other particular changes you feel could improve this experience for you.
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Agent Cru
commented
Hey Xero! Your redesign is trash! WHAT ARE YOU THINKING?
The old bank account widgets have a line chart of the historic balance. This is useful. Your new one does not. Why?
In fact, there is LITERALLY nothing new on ANY of these widgets, except they are all uglier, busier, more confusing, harder to read and have less data. GOOD JOB!
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Justin Adams
commented
Keep the old version. The beta of the new version has far too much going on. The previous home page was concise and user-friendly, while the new home page is....not. There is still time to revert away from the mandatory layout switch. At least let those of us who want to keep the old layout stay on the existing look.
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Bernd Schinle
commented
Why? Why? Why?
You said I wanted this - No way!!!
Who in the world came up with this cluttered mess. Thank you for allowing a month on the design I am used to.
NO THANK YOU for deleting it next month! In summary just three words:AWFUL! AWFUL! AWFUL!
Clearly unfeasible for our business that has a lot more than one bank account in use. Stuff I used to see on the first glimpse now requires digging. If you are so concerned about what we all should want, allow users to fully customise the home screen, starting from the old layout as a baseline.
Please do stop with those changes that "we all wanted" like in the mess that the new reports generate year before last, that just result in a lot more clicks to show what I need, i.e. any more comparison periods than 4 requiring manual input or the abandonment of the payment grid.
Do you actually employ software engineers who actually use the software?
Any more of these changes and we will look for a different software solution. I understand you need to try to beef up the product to justify the massive cost hikes, but please if you need to increase price don't come up with an inferior usable product.
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Simon HOLMES
commented
Crazy but I've just wasted 5 minutes of my life trying to make the new page look like the old one with the customisation tools. Some widgets are too big, some have too much information, some of the old features I liked are no longer there. Can we just continue to use the old version or is this it?
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Huong Ngoc Vu
commented
old one is fine. I do not want use new homepage
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Mark Devaney
commented
Please inform your UI designer that this is a very poor downgrade. As a database systems developer of 35 years experience I can honestly say that unfortunately the new layout is a retrograde step.
1 It removes the organisational functionality
2 It removes the visual oversight of account balances
3 The widgets are way too big making the screen very long
4 The transition to the new format involves a lot of re-organisation1 - It reduces the ability to organise the widgets (left / right column) and makes it very difficult to organise. My business maintains multiple bank accounts, credit cards and payment platforms (26) which I organise in the left column and many income sources and selling platforms (17) which I organise in the right column. The new homepage does not allow this and simply puts everything sequentially. Taking away a feature like this is a retrograde step.
2 - Removing the chart from the widget means a quick visual overview of the state of accounts is removed meaning every account balance must be numerically checked, taking much longer and this also loses the historic comparison ability.
3 - On the new homepage means that the widgets are bigger meaning it takes much longer to review all accounts. I currently PGDN down 12 times to reach the bottom of our accounts, the new design means I PGDN 15 times. Spreading out information and adding more white space is not a good thing. Where are the other account widget configurations, like a compact version?
4 - Re-organising the new page will be very time consuming as moving accounts around as they become more or less important, and therefore moved higher or lower on the page, is very time consuming. Surely the widgets can be reduced to single line entries when editing the dashboard rather than scrolling up and down to move a new account from the bottom of the screen all the way to the top (which then shifts all other accounts so left/right column organisation is not an option).
Sorry Xero, this is a bad update! My career would never have lasted as long as it did if I had enforced this kind of UI downgrade on the many thousands of users of my developments. Do you have a pre-development consultation with actual users as to what they need, or do you just employ IT consultants and UI designers to develop what they THINK users want?
I can post various ideas on what I believe we, the users, actually require from a homepage and the widgets if requested. Apart from this downgrade, I consider the overall Xero user experience to be extremely good.
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Maxine Webb
commented
Comment on constant changes
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Gary Rees
commented
Two selections - one gives the option to stay on the existing format, the other to swap. Why change things that arent broken? The current model works just fine.
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Andrew Bilbrough
commented
please dont change the home page, its very good as it is, i found the new version to be inferior and the update is not necessary or welcome
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Melony Sellars
commented
Stop changing things STOP STOP STOP
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Peter Kunzli
commented
Horrible! Stop forcing these "improvements" on us and listen to people who use it day to day. We just get used to a layout and you change it to make it far harder to work and far slower. New invoicing - awful, takes 3 times as long to copy and create an invoice.
New homepage - ugly and unintuitive, takes ten times as long to find the functions you need on a regular basis.
Inability to reconcile accounts - My biggest reason for not recommending Xero to clients. Your so called "reconciliation" is not real reconciliation. You lie to users that the account is reconciled when there may be many unreconciled transactions in the account.
Stop making cosmetic changes that just annoy users and concentrate on improving the core of the software. -
Jamie Heim
commented
Please allow us to keep the current homepage. I do not like the new format at all. Sometimes newer doesn't mean better.
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Tony Westmore
commented
don't make us switch. the current [old] format is better. or. let us choose.
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Sarah Smith
commented
I agree about the widgets being too large - everyone sat behind me in the office can now see the figures clearly over my shoulder. I'm going to be spending half of my day hiding the xero window....
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Angus Gasbarri
commented
Just go back to the old homepage - the new one sucks...
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Chris Locke
commented
The new GUI is horrible, allow us to keep the old
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Lachlan March
commented
Don't change it. It isn't broken and I don't want to be paying for a service that I have to adapt to for no reason.
If you have money to burn give it back to share holders or buy a mega yacht, don't waste it on trying to fix problems that aren't there your just creating more problems. -
Julie Crundwell
commented
I find the new layout has many flaws - my main ones are
Colour choices – I saw Kelly’s comment that the use of red was intentional, however red is one of the most visually fatiguing colours, particularly when used extensively. For users who work in Xero all day, this makes the interface uncomfortable to view for long periods.Size and visual density – The layout is now overly large and visually busy, which makes it harder to work efficiently. The previous layout was far easier on the eyes and allowed information to be absorbed quickly.
Privacy and confidentiality – Because the widgets are so large and bold, financial figures are now easily visible to others in the office. This creates a genuine privacy and confidentiality concern that did not exist with the previous, more compact design.
Let us have the option of using the old or new layout.
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Daniel Carmichael
commented
I do not like the new homepage and would prefer the old one. WHy not give the user the option if they want to stay with the old?
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Karim Kreaa
commented
Hi, please keep the option to keep the old version of the homepage. Adding features is great, as business evolves, and we always need new features, but the way the homepage looks was fine. There was nothing wrong with it! Please allow us to keep the old page.