New Home Page Feedback
Not a fan of the new home page, previous one was so much better, simple yet effective. I would much prefer to stay on the old one for good. The icons/widgets on the new page are too big and too busy. Previous page was simple and easy to navigate. As they say, don't fix something that isn't broken.
Hi team, thank you for your feedback. We have 2 main ideas that relate to the sizing of the widgets and wanting a simpler layout that I welcome you to add your support to.
However I want to be open that the new homepage will permanently become the new experience over this year. We don't accept ideas for the removal of new features, but are very open to hearing what changes you feel could better your experience of the new homepage - please feel free to start a new idea if there are other particular changes you feel could improve this experience for you.
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Elena Adlon Place
commented
I don't understand the rational behind this change. Widgets are for separated components. Accounts are interconnected. Was user feedback the basis for this change?
In a previous comment, the reply was "development mightn't always be where you'd most like to see it directed" - but are the developers the USERS of this product?
Functionality and UX are key here. I get that Xero is big, but once Xero is too big to care about its users, it may not feel the financial impact of people leaving but the word of mouth after switching to something that is user-centric will certainly impact the bottom line in the long run.
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Natalie Watkins
commented
I would love the option of a list (ie long narrow tiles with the account name/number and Xero bal and statement bal; no graph/chart preview) instead of all tiles being three across.
Two tiles across were easier to "read"/scan quickly, but three tiles across presents a lot of information at once without visual distinction, especially when compared to the old layout where the boxes generally were different sizes on the left side and right (and therefore easier to ignore one side depending on what information I needed).
The option to maybe pick a colour for the tiles, or to resize them, might be helpful as well.
Ultimately there is too much information at once, which slows down readability.
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Catherine Gudge
commented
I really really dislike the new beta version of homepage. it is hard to read, navigate and awful to use. please don't force us to switch on march 2. I would actually consider leaving xero because of this change. I don't know why you are messing with things that are not broken. if you want to trial a new homepage - leave it as optional for users to switch over.
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Anne Whalan
commented
I prefer the old homepage to the new one and would prefer to use it.
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Namrata Goel
commented
This homepage is horrible!!! Please keep the old version. Nothing is clear on the dashboard and nothing makes sense. Xero's is great because of it's user-friendly interface. This dashboard is not user-friendly at all.
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sandra jacobson
commented
It sounds like many customers chose Xero because it works the way it is. Please let us know why Xero need to change it?
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Robin Kirkland
commented
The new layout is terrible, its hard to navigate. The old layout worked great and was easy to read. I hope you keep the old layout.
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Mark Conner
commented
Leave it alone. It was fine before. Xero is NOT QuickBooks - it's far superior. This would be like Roger Federer trying to become a high school tennis player.
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Elisha Lord
commented
This new home page is terrible! It is way too busy! The clutter and chaos of the page slows down production. The original dashobard is ten times better. Please do not make this change permanent.
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Mark Devaney
commented
Put the graph back! How can making widgets bigger to show less information be an upgrade? It is a real pain to visually see our account health now!
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Mark Devaney
commented
It is a real pain to visually see our account health now! Put the graph back! How can making widgets bigger to show less information be an upgrade?
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Mark Devaney
commented
How can making widgets bigger to show less information be an upgrade? Put the graph back! It is a real pain to visually see our account health now!
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Mark Devaney
commented
How can making widgets bigger to show less information be an upgrade? Put the graph back!
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Mark Devaney
commented
How can making widgets bigger to show less information be an upgrade? Put the graph back!
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Louise Mulligan
commented
It would be good to understand why it has changed, the old view is way better. Change is not always good.
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Matthew Hanlon
commented
The new homepage has way to much going and is very clutted
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Jane Webster
commented
It's an overwhelming NOOOOOOOO to your new look homepage.
All we are getting in response are white-washing words about widgets and customising.
Admit you mucked up and revert back to how it was.
STOP RE-INVENTING THE WHEEL. It used to roll smoothly.
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Tina Keene
commented
Put it back to how it was please
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Agent Cru
commented
Hey Xero! Your redesign is trash! WHAT ARE YOU THINKING?
The old bank account widgets have a line chart of the historic balance. This is useful. Your new one does not. Why?
In fact, there is LITERALLY nothing new on ANY of these widgets, except they are all uglier, busier, more confusing, harder to read and have less data. GOOD JOB!
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Justin Adams
commented
Keep the old version. The beta of the new version has far too much going on. The previous home page was concise and user-friendly, while the new home page is....not. There is still time to revert away from the mandatory layout switch. At least let those of us who want to keep the old layout stay on the existing look.