XPH | Reports - Include client mobile number
Following the implmentation of Practice Hub we are now able to add the mobile number for a client - which is fantastic, however, there is no mobile field in the reporting options. So if a client has a mobile number and we enter that, when we run a report the mobile number does not show as the only field available is phone. Seems to me that there is no point in having mobile as an option if you can't view it on a report. Makes it look like the client has no number. Is this something which could be added in as a field? When I asked support about it, they said "If you need mobile numbers to be reported separately going forward, one option is to create a custom field for mobile and include that in Report Builder, as custom fields can be used in reports in Practice Manager". To me that seems like a double-up and rather inefficient. Your consideration is appreciated.
Katrina McLaren
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