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New Xero Workpapers

Welcome to the new Xero Workpapers forum! This is the place for partners to share their experience and feedback.
Your insights are essential for shaping the future of this solution. When submitting your ideas, please be as detailed as possible and always include your region. Tell us specifically what impact your suggestion would have on your practice and how it would improve your workflow.

New Xero Workpapers

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96 results found

  1. Lol. I just noticed that the checkbox in a Workpaper says Mark Accounts as Completed.

    How unintuitive is that?

    On the All Workpapers screen the checkbox is for selecting (and performing functions). This makes sense, even if it is ridiculous the million steps you need to take to deactivate a workpaper.

    Why would you have the icon exactly the same but have the behaviour completely different?

    Why wouldn't you put a heading above the checkbox to explain what it is for? (If it's for marking the account as completed)

    Why can't we see that the accounts in that workpaper are…

    7 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  2. In the create journal window of the new workpapers, it would save a lot of time if you had the ability to set up new accounts there rather than back and forth into the Xero ledger. Also it would be nice if the chart of accounts updated with changes from blue Xero when posting journals in the new workpapers.

    7 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  3. When working in the manual journals, you receive a message that the journal is out of balance. It would be great if this message also advised the amount of the out of balance.

    11 votes

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    Thanks for sharing your feedback, Bradley. Our product team are watching the feedback for new Workpapers here closely.

    We'll keep a keen eye on the interest for this and let you know if there are any updates.

  4. Currently all income accounts are listed under 'revenue', and while MV expenses and wages are in their own workpaper, profit appropriation accounts are lumped with all other business expenses. Could we have a separate workpaper for things like dividends & distributions, as well as a profit appropriation workpaper?

    1 vote

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    0 comments  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  5. It was a very useful feature in Classic workpapers for the journals that were created to be included in the workpapers pack that was exported. We have found that journals aren't exported in New Workpapers. Including this is key to ensure we have an accurate record of changes made to a file by the accountant, especially if the client leaves and we no longer have access to the records.

    4 votes

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    Hi everyone ✨

    Thanks for sharing your feedback on including journals when exporting a Workpapers PDF.

    We’ve reviewed this idea and are moving it to Gaining support so others in the community can vote and add comments.

    If this would help your workflow, it’d be great to hear more about when you’d use this and whether you’d expect all journals, or only workpaper journals, to be included in the export.

    Your feedback helps our product team better understand demand and prioritise future improvements.

    We’ll continue to monitor the support this idea receives and update the thread if there’s any progress to share.

  6. If you're going to separate out the P&L into 5 different workpapers:

    Revenue
    Cost of Goods Sold
    Expenses
    Motor Vehicle Expenses
    Wages

    Perhaps it might be better doing it this way:

    Trading Statement - this includes trading revenue and cost of goods sold and showing a gross profit

    Profit & Loss - this includes everything other then the trading statement and shows a Net Profit - perhaps with the gross profit included as a formula entry from the trading statement. So it might show other revenue that is not included in the trading statement (interest, profit on sale of assets…

    5 votes

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    We appreciate you sharing your ideas and letting us know what matters most to you! Your suggestion is now officially open for community backing.


    To give it the best chance of success, feel free to share the link with colleagues who might also find it helpful. Now that it's public, others can add their votes and comment on how this feature would enhance their experience.

  7. Workpapers - Setup - Allow users, other than Super users, the ability to set up Xero workpapers.

    2 votes

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    ✨ Hi everyone, thanks for sharing your feedback on this idea.

    We understand how helpful it would be to allow users other than Super users to set up Xero Workpapers, especially where practices want to delegate setup tasks across their team.

    We’ve moved this idea to Gaining Support, so others in the community can vote and add comments to share how this change would help their workflow.

    If this is something that would make a difference for your practice, please add your vote and share a little more detail about who would need this access and why. This helps our product team better understand the impact and demand.

    We’ll keep an eye on the feedback here and update the thread if there’s any progress to share.

  8. There is no ability to link documents/URLs to lines on the Income Tax workpaper.

    We need that ability so we aren't scrolling down looking for the supporting documents...

    It's so obvious.

    6 votes

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    Hi Sam, thanks for sharing your thoughts on adding document linking to Income Tax workpapers.

    We’ve taken a look and moved your idea into Gaining support, so it’s now open for others in the community to vote on and weigh in. If you’re able to share a bit more about how you’d use this, it could really help others see the value - and give the product team a clearer picture too.

    We’ll keep you updated as things progress.

  9. The ability to change the workpaper section from within workpapers, for example the Director's loan often shows in the Other Current Liabilities, Prepayments in Other Current Assets, the ability to move the section they appear in, as the report code in Xero is usually correct.

    1 vote

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    0 comments  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  10. Allow reviewers to access workpaper attachments for an account and to update the account status directly from the Working Trial Balance view.

    Current Limitation
    Our reviewers prefer working from the Working Trial Balance view. However, under the current functionality, they MUST navigate away from this view and open the Workpapers area to review attachments and mark an account balance as complete. These additional clicks add unnecessary time, and some reviewers find switching between sections disruptive and confusing. For simpler or low‑risk accounts, navigating away solely to mark the balance as reviewed is completely unnecessary.

    Proposed Improvement
    Add the ability to:

    1 vote

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    1 comment  ·  Admin →
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    Pleased to share an update with you here, Ariane! We appreciate the friction in the workflow you described and our product team have picked up work for enabling review actions within the Working Trial Balance.

    I'll come back to let you know when this is released. 😊

  11. It would also be useful if the bank name and a partial account number could be pulled through to help identify accounts where a client has many bank accounts.

    2 votes

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    Hi team, this idea has been created off the back of this earlier idea raised in community.

    Although this isn't in our direct plans right now, we're keen to better understand interest for this directly so we can consider in future planning.

    If there is any progress we'll share an update here.

  12. The current account receivables hotlink is the detailed report for Accounts receivable which can be very busy - ideally the summary report would be better for Reviewers who don't need to see the individual invoice level of detail.

    3 votes

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    Appreciate the feedback and how you'd like the accounts receivable to link to the summary report rather than details.

    We'll continue to consider improvements like this as we continue to develop new Workpapers. For now, share this idea with other colleagues that would also find this useful so they can add their vote. 🙂

  13. Not all of the hotlinks work against all of the general ledger accounts. It happens on some but not all ie. Other Debtors, Intercompany, Shareholders Loans etc.

    3 votes

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  14. Consider enabling account-level access via a dropdown menu to improve usability, instead of having users open each individual code category.

    8 votes

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    We appreciate you sharing your idea and letting us know what changes are most important to you.

    We've completed our review, and now it's time for the community to show its support!

    Please share your idea with colleagues who might find it useful and encourage them to vote. Community members can also add comments to expand on how your idea would improve their experience using Xero.

  15. It is difficult when you review a job in workpapers to go back and see if your review points are actioned. There needs to be a place in workpapers where all the queries get combined and all the review points get combined other than the report you can run. That links into the specific workpaper. This is something MYOB workpapers has and works really well.

    1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  16. Ability to Highlight and Edit Documents (i.e. add text box or erase sensitive information) already uploaded to Xero Workpapers

    3 votes

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    Thanks for feeding back on how we can further improve the new Workpapers solution for you here.

    This isn't something we have plans around atm, but are paying close attention to all ideas coming in about this feature.

    If there are any plans made to enable editing of uploaded documents we will update you here.

  17. Can we have a spot that we look at all workpapers, instead of having to click into each, this is something that reviewers find frustrating & creates a barrier for older partners (less tech inclined) - like the old ones "Analytical Review", if you don't add a link on "Working Trial Balance",

    This is if we cannot have the links in the "Working trial Balance"

    9 votes

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    Hi team, thanks for your inputs here. This is an idea that our product team are exploring and considering how they improve the collaboration. For now we'll shift into discovery and I'll share when there is more news around this.

  18. It's bad enough having 3 workpapers for the profit and loss... I can't change where any of the accounts go and now Wages (1 account) is split off into its own 😅

    5 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  19. I started a Workpaper pack for a Trust.

    Workpapers defaulted the statuses of the following workpapers:
    - Income Tax: NA Not Applicable
    - Franking Credits: Not Started

    This is silly. Income Tax applies to every entity.. Franking Credits only apply to companies.

    5 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  20. There is currently a limit on the length of the URL linking - this needs to be removed or increased.

    4 votes

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    1 comment  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

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