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New Xero Workpapers

Welcome to the new Xero Workpapers forum! This is the place for partners to share their experience and feedback.
Your insights are essential for shaping the future of this solution. When submitting your ideas, please be as detailed as possible and always include your region. Tell us specifically what impact your suggestion would have on your practice and how it would improve your workflow.

New Xero Workpapers

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103 results found

  1. In the workpapers, the LY balance is first, and the CY balance is second (going left to right), but when you run any report in Xero, CY is always first, and LY is second. Also, in the workpaper overview, the CY balance is first, and the LY balance is second.

    It should be consistent with CY first and LY second.

    1 vote

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    0 comments  ·  Workpapers  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  2. The ability to change the workpaper due date. Maybe even add in a start date?

    At present the due dates are added when you set up the workpaper and you can't adjust them.
    Ideally the due date will be XX weeks after you start the pack, which would hopefully be when you have enough information to start. When you can't change it means no one can set up the workpapers in advance.
    At the moment that column is useless

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  3. I don't see the need for the percentage variance for the supporting balance. Changing the supporting balance variance to a $ value makes more sense. It could then be used to assist with year end alignment journals.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  4. We already have firm templates and it would be great if they could be added to workpapers or more specifically - added to checklist items.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  5. Would love the ability to categorize or create sub-groups within a workpaper. From a reviewer perspective, it would make it easier to cross check balances to supporting calculations where we already have summarised workpapers. This is especially relevant if there are different types of accounts allocated to a workpaper - i.e. under loans you could have bank loans, related loans or hire purchase agreements.

    1 vote

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    0 comments  ·  Workpapers  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  6. Need to be able to use workpapers for other entity types such as Trust, Partnerships, Sole Traders. At the moment everything is tailored towards companies, which isn't helpful when the business operates under a different structure. This also makes the export to the tax return useless

    2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  7. Currently when importing a file into XWP's any archived accounts aren't imported in. This creates an issue with asset and liability accounts especially that could be easily missed as part of the YE process.

    Easy example here is a bank account that was active in the 2016 fin year has been closed and archived in 2027 FY. When generating the XWP's later on that account is missed from the import and potentially we'd miss the relevant backup evidence and rec's usually associated.

    I'm not chasing a filter in XWP's or anything, just that the standard import setting be to include…

    2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  8. It is very difficult for reviewers to attach screenshots and documents to review points as currently it is combined with the rest of the documents.

    This is a frustration across our practice.

    2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  9. We encountered a problem with New Xero WP wherein Xero Account file wasn't able to upload Xero file of client because it was not shared by Master Admin user of our practice. Wherein this case will not always be applicable because we are holding number of client and we cannot share all access to Master Admin. So we client is just sharing access to Accountant managing his file and tax return. Will it be possible to include all Xero Accounts under Xero HQ or XPM instead of depending on Master Admin access?

    9 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  10. Automatic notify reviewer that there are queries to answer on workpaper

    2 votes

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    Thanks for raising this idea, Julie. We can understand how automating reminder emails for Workpapers queries could help streamline communication with clients and reduce the need for manual follow-up.

    We've updated the status to Gaining Support and will continue to monitor interest from the community.

    Your votes and examples of how this could fit into your workflow help us better understand the impact this feature could have.

  11. Currently all income accounts are listed under 'revenue', and while MV expenses and wages are in their own workpaper, profit appropriation accounts are lumped with all other business expenses. Could we have a separate workpaper for things like dividends & distributions, as well as a profit appropriation workpaper?

    1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  12. The ability to change the workpaper section from within workpapers, for example the Director's loan often shows in the Other Current Liabilities, Prepayments in Other Current Assets, the ability to move the section they appear in, as the report code in Xero is usually correct.

    2 votes

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    Appreciate you sharing here, James. Our team are highly interested in all the ideas for new Workpapers that could help our Partners.

    For now, we'll get a sense of wider interest from the community here. I'll share if there are any updates.

  13. Most accountants use multiple screens some when reviewing workpapers is would be more ideal for any attachments to open on the other screen otherwise the attachment is always in the way of the workpaper.

    3 votes

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    Hi Lisa, thanks for sharing this suggestion. We understand that having attachments automatically open in a new browser tab or separate window could make it easier to work across multiple monitors and compare documents while entering or reviewing transactions.

    I've updated the status of this idea to Gaining Support so we can continue tracking interest. If this would improve your workflow, please add your vote.


  14. It would be useful to re-arrange checklist items to the order in which they are being done

    22 votes

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    Hi team, we've split this idea from the original thread that was more focused on the ability to edit checklists.

    We recognise there are some users that would also find the ability to rearrange items within a checklist helpful.

    While this isn't in the roadmap atm, we're keen to stay on top of the interest for this here and will share if there's any news.

  15. On the Working Trial Balance Section of the new Workpapers, when selecting the Profit & Loss section it would be great to be able to see the Profit(Loss) figure.

    2 votes

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    Hi Chad, thanks for your feedback on the Working Trial Balance in Xero's new Workpapers. It's really good to hear back how our partners would find this more useful.

    For the time being we'll get a sense of interest through your idea. If there are any updates planned for this I'll share with you, here.

  16. Like in the Classic, it would also be helpful if each workpaper shows an activity history. Specifically, a log of who imported the data, who updated it, who marked items as completed, and who approved, all with timestamps. This kind of visibility is important for review, accountability, and audit readiness, especially when multiple team members are working on the same file. Having this built into Workpapers would make the workflow much cleaner and easier to track.

    2 votes

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    Thanks for your idea here, Jessie. Good to have this understanding of what's important to our practices when working with new Xero Workpapers.

    Our product team have a close eye on the different requests around this new solution from the forum here. For the time being we'll get a sense of the wider interest and I'll be sure to share if there are any updates planned for history like this.

  17. Workpapers - Setup - Allow users, other than Super users, the ability to set up Xero workpapers.

    4 votes

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    ✨ Hi everyone, thanks for sharing your feedback on this idea.

    We understand how helpful it would be to allow users other than Super users to set up Xero Workpapers, especially where practices want to delegate setup tasks across their team.

    We’ve moved this idea to Gaining Support, so others in the community can vote and add comments to share how this change would help their workflow.

    If this is something that would make a difference for your practice, please add your vote and share a little more detail about who would need this access and why. This helps our product team better understand the impact and demand.

    We’ll keep an eye on the feedback here and update the thread if there’s any progress to share.

  18. Enabling subheadings/title for notes on the notes page. This was really helpful in the old workpapers as you could easily navigate to specific areas

    2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  19. Allow reviewers to access workpaper attachments for an account and to update the account status directly from the Working Trial Balance view.

    Current Limitation
    Our reviewers prefer working from the Working Trial Balance view. However, under the current functionality, they MUST navigate away from this view and open the Workpapers area to review attachments and mark an account balance as complete. These additional clicks add unnecessary time, and some reviewers find switching between sections disruptive and confusing. For simpler or low‑risk accounts, navigating away solely to mark the balance as reviewed is completely unnecessary.

    Proposed Improvement
    Add the ability to:

    2 votes

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    Pleased to share an update with you here, Ariane! We appreciate the friction in the workflow you described and our product team have picked up work for enabling review actions within the Working Trial Balance.

    I'll come back to let you know when this is released. 😊

  20. It would also be useful if the bank name and a partial account number could be pulled through to help identify accounts where a client has many bank accounts.

    2 votes

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    Hi team, this idea has been created off the back of this earlier idea raised in community.

    Although this isn't in our direct plans right now, we're keen to better understand interest for this directly so we can consider in future planning.

    If there is any progress we'll share an update here.

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