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New Xero Workpapers

Welcome to the new Xero Workpapers forum! This is the place for partners to share their experience and feedback.
Your insights are essential for shaping the future of this solution. When submitting your ideas, please be as detailed as possible and always include your region. Tell us specifically what impact your suggestion would have on your practice and how it would improve your workflow.

New Xero Workpapers

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99 results found

  1. Would like to see this feature in the New Workpapers.

    19 votes

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    Thanks for the feedback on the New Xero Workpapers, we appreciate the time taken to add your thoughts and votes on the new experience. We have moved this to Gaining Support and the Product team will review the comments and votes here. We will update the Idea when there are any updates or changes.

  2. If the purpose of new work paper is for seamless compliance, should it not have the following feature:

    1. Div. 7A Loans

    All these features are available in the old/classic work paper.

    60 votes

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    1 comment  ·  Admin →
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    Hi everyone, we appreciate your feedback and request for a Division 7A worksheet within new Xero Workpapers.

    This is now a worksheet available within Xero Workpapers Plus, helping practices manage and reconcile Division 7A loans and repayments.

    Workpapers Plus is currently in early access for a limited group of Australian practices as we refine the experience with partner feedback. We’ll expand access of our new Plus solution to all AU practices over the coming months, along with the Division 7A worksheet and other advanced capabilities.

    I'll come back to confirm here once Plus is made available across all our AU partner base. 🙂

  3. Aside from the fact that they are now miles apart, separated by a massive and unnecessary white wall of nothing.. the icons are too small (relative to the space available) and inconspicuous.

    Compare a Query on old workpapers to a Note on new workpapers.

    The old flag stands out like a sore thumb (as it should, it's a flag for a reason). Colour/contrast.

    The new note has changed the outline of the icon from black to light blue, coloured in the number blue (like the blue circle next to every account).

    This is not helpful.

    13 votes

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    1 comment  ·  Admin →
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  4. Profit distribution accounts might have an EXP in the report code (and Xero might force us to use Expenses as the account type in Xero).. but they're not expenses.

    Xero has split Revenue, COGS and Expenses across three workpapers.. but still lumped profit distribution accounts in Expenses.

    14 votes

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    1 comment  ·  Admin →
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    Hi everyone, we appreciate the interest in the idea here.

    We get how separating categories such as Revenue, COGS and Expenses could better support your practices review process.

    This capability is now available in Workpapers Plus which is currently in early access. You can find out more and register your interest through our Xero Central page.

    With Workpapers Plus you can create or edit a template, group relevant report codes into the categories your firm uses, and apply the template to new workpaper packs. Existing packs can be refreshed to apply updated mappings - See more on this here.

    I'll round back to confirm once Workpapers Plus is fully released to all practices.

  5. It's bad enough having 3 workpapers for the profit and loss... I can't change where any of the accounts go and now Wages (1 account) is split off into its own 😅

    5 votes

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    Thanks for continuing to share back on new Workpapers and how further improvements would help in your experiencing using this feature.

    We'll let you know here if there are any plans to introduce a singular workpaper for the Profit & Loss.

  6. There is no ability to link documents/URLs to lines on the Income Tax workpaper.

    We need that ability so we aren't scrolling down looking for the supporting documents...

    It's so obvious.

    8 votes

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    Hi Sam, thanks for sharing your thoughts on adding document linking to Income Tax workpapers.

    We’ve taken a look and moved your idea into Gaining support, so it’s now open for others in the community to vote on and weigh in. If you’re able to share a bit more about how you’d use this, it could really help others see the value - and give the product team a clearer picture too.

    We’ll keep you updated as things progress.

  7. Despite the fact I raised this years ago, it was ignored when building the new Workpapers (ironically, this workpaper is one of the few that mimics the original Workpapers layout).

    https://productideas.xero.com/forums/967127-practice-tools/suggestions/47262578-workpapers-payg-instalments-section-issue-with

    The Income Tax workpaper (attached):
    a. correctly shows 4 x current year PAYG Instalments in the 2025 Tax to pay/(refund) section
    b. correctly shows the prior year June PAYG Instalment in the Balance sheet income tax reconciliation section
    c. incorrectly automatically includes the current year June PAYG Instalment (copied from the section above), in the Balance sheet income tax reconciliation section

    99.99% of the time, the prior year June…

    10 votes

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    1 comment  ·  Admin →
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    Hi Sam, thanks for highlighting the other related idea. We don't have any plans for further improvements to classic workpapers which is why that has now been merged into this idea as an opportunity to improve within new Workpapers.

    I've made sure your feedback here has been shared with the team and will provide an update here if any plans are made to change which PAYG instalments are included in this workpaper.

  8. I started a Workpaper pack for a Trust.

    Workpapers defaulted the statuses of the following workpapers:
    - Income Tax: NA Not Applicable
    - Franking Credits: Not Started

    This is silly. Income Tax applies to every entity.. Franking Credits only apply to companies.

    6 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  9. The changing of statuses is too cumbersome.

    The workpaper automatically changes from Not Started to In Progress. This is good.

    Once I mark all Accounts as completed, it should update the status from In Progress to Ready for review.

    If I untick any account (so now not all accounts are marked as completed), it should change the status to In Progress.

    5 votes

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    1 comment  ·  Admin →
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    Hi Sam, thanks for sharing your idea here. I want to confirm that this is something the team would like to implement however hasn't been scheduled just yet.

    I'll round back to share when this gets picked up.

  10. Journals (General Journals, Manual Journals) are inherently an ACCRUALS transaction. Not cash.

    Manual Journals can't be recorded against a bank account in Xero.

    Manual Journals should NOT be Cash Basis by default. They should be Accruals ONLY, by default. Xero should give you the OPTION to include your Manual Journals on cash based reports.

    10 votes

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    1 comment  ·  Admin →
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    Hi team, appreciate this idea is specifically around how you can process Manual Journals within new Xero Workpapers.

    Right now the selection of whether to show a journal on cash basis reports is only available when posting Manual journals within an organisation at present.

    Our product team are still making improvements within the new Workpapers experience and using feedback from the forums here to inform their roadmap.

    This isn't planned at present, but I'll be sure to let you know if there are any plans made around enabling this selection within our new Xero Workpapers solution, here.

  11. Xero doesn't require a description for every line of a Manual Journal. Workpapers should be the same.

    It also doesn't highlight/tell you which field it thinks is required but is missing. That's so lazy of the developers.

    2 votes

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    Thank you for sharing your feedback and highlighting the inconsistency between Workpapers and Xero Blue regarding the requirement for descriptions on manual journal lines. We recognize that in Xero Blue, descriptions are not required for every line of a manual journal, while in Workpapers, this field is currently mandatory. We are moving this idea to “Gaining Support.” as we are actively monitoring interest and feedback from our community to help us prioritize future improvements.

    We appreciate your input and encourage you to continue sharing your experiences. We’ll provide updates here as we review this idea further.

    Thank you for helping us improve Xero Workpapers!

  12. After I paste the URL on the Attach URL screen, I want to click Enter.

    My hands are on the keyboard. I don't want to have to move them to the mouse.

    In original Workpapers if I pasted URL, tab Type the title and clicked Enter, it would Add link.

    12 votes

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    Hi everyone, thanks for sharing back here. We released a change a few months back that we hope has solved your needs here and are very keen on your feedback.

    Now, when clicking the Attach document or file button in the account line or in the supporting documents section you get both the option to attach a document and link an URL.

    Let us know if this meets your needs in this idea.

  13. Lol. I just noticed that the checkbox in a Workpaper says Mark Accounts as Completed.

    How unintuitive is that?

    On the All Workpapers screen the checkbox is for selecting (and performing functions). This makes sense, even if it is ridiculous the million steps you need to take to deactivate a workpaper.

    Why would you have the icon exactly the same but have the behaviour completely different?

    Why wouldn't you put a heading above the checkbox to explain what it is for? (If it's for marking the account as completed)

    Why can't we see that the accounts in that workpaper are…

    7 votes

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    0 comments  ·  Workpapers  ·  Admin →
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    Really good to get this sort of feedback in terms of how different actions are represented and shown in the new Workpapers experience.

    This has been shared back with the team and we'll update here if we make plans to change where this action is taken or how it's shown.

  14. In the create journal window of the new workpapers, it would save a lot of time if you had the ability to set up new accounts there rather than back and forth into the Xero ledger. Also it would be nice if the chart of accounts updated with changes from blue Xero when posting journals in the new workpapers.

    8 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  15. It would be a perfect scenario that with particular types of workpapers, we could auto post journals in the following year.

    For example - Borrowing Cost - if Xero created a Borrowing Cost workpaper that tracked borrowing costs and kept an amortisation schedule - this would then be rolled over to the following financial year workpaper - but it could go one step further where when it is rolled over and updated for any new loans or refinanced/paid out existing loans, we could have the option to auto post the amortisation journal.

    Same thing with things like Chattel mortgages, especially…

    3 votes

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    Hiya team, we have recently released the ability to roll forward journals in new Workpapers.

    You'll find this option in the header of the manual journal tab.

    It's worth noting as you'll see from the note in my image - While you can set a manual journal to roll forward, this will not roll forward debit and credit values as often these will change year to year.

    For the time being, we'll leave this idea open so we can continue to track interest in being able to automatically roll forward manual journals with values. To get more insight of the use case we'd love to hear more detail of situations our customers have where you'd want to roll forward journals with the same values? Thanks!

  16. There should be a way that we can link a field in the workpaper (say it's an excel spreadsheet) as the reconciliation field and it should match the Balance in Xero. The status of the Account should be able to reflect that it is "RECONCILED" in that the workpaper matches the balance in xero.

    4 votes

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    Hi community, we've made a recent update that we'd love to share and believe may help achieve what you need here.

    We've now added a supporting balance column, a new variance and change column.

    It'd be great to hear if there is additional that you'd be looking for in this idea.

  17. If the purpose of new work paper is for seamless compliance, should it not have the following features:

    1. Chattel Mortgage Loans

    All these features are available in the old/classic work paper.

    26 votes

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    Hey everyone as you can see we have split the original Idea up into seperate ideas including:

    (New Workpapers - Payroll tax feature)

    (New Workpapers - Dividends. 7A Loans feature)

    And I have also added your votes to the following similar established Ideas:

    (Workpapers - Ability to change the terms in the Borrowing Costs/Amortisation)

    (Workpaper | Fringe Benefits - Motor Vehicle private use)

    This is so we can monitor interest for each of the features. The Product team will be reviewing these ideas and we will post any updates on these here. Again thanks for your feedback.

  18. The new workpapers need to carry forward lease schedules, borrowing cost schedules and any other schedules from the old workpapers. There is no way I'm setting these up again.

    35 votes

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    Hi team, we appreciate the interest this idea is receiving and while we don't have immediate plans are watching the feedback around Workpapers that we're receiving through the forum here closely, to help inform the roadmap.

    I'll be sure to update you if there's any progress. In the meantime make sure to share this idea wth any colleagues that'd also find this useful to add their support 🙂

  19. Whilst the 'Updated' yellow tag on the Workpaper and specific account is useful, it would be an improvement to also show the difference between the approved workpaper and the new updated account balance after the balances have been refreshed. It will make it very simple to identify the updates needed for the workpaper.

    18 votes

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    Hi Chris, thanks for sharing your thoughts on workpaper variance displays. It’s helpful to understand how seeing the difference between approved workpapers and updated account balances could support your workflow.

    The community team has reviewed your idea and moved it into Gaining support, so it’s now open for votes and comments. If you’re able to add a bit more detail about your use case, it may help others understand the value and give the product team clearer context.

    We’ll let you know if anything changes as the idea progresses.

  20. We need to be able to send the Client Queries to a client.

    The old Xero Workpapers allowed us to send a notification to a client's email, and the client would answer the queries and upload their documents which would be automatically imported into the old Xero Workpapers.

    67 votes

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    Hey Everyone! Thanks for the feedback on the New Workpapers experience. Xero Ask is available on the Classic Workpapers but as yet not available in the new Workpapers experience. We've reviewed your idea and moved it to Gaining Support and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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