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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1012 results found

  1. Add an option to put any past due amounts on recurring invoice templates. While sending past due reminders is nice, if you have that recurring invoice going out - why not have line item for any past due amounts as well.

    1 vote

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    Thanks for bringing this suggestion to the community. We understand how automatically showing an outstanding balance on the next repeating invoice could reduce extra steps when managing overdue accounts.

    We've updated the status to Gaining Support so we can continue tracking interest. If this could be useful, add your vote and share how you'd like it to work.

  2. 1 vote

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    0 comments  ·  Quoting  ·  Admin →
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    Thanks for highlighting this suggestion, John. We understand the request to show the user who created each quote directly in the Quotes list view, rather than opening individual quotes to check.

    We've updated the status to Gaining Support so we can continue tracking community feedback. If this could be useful, add your vote and let us know.

  3. Summary:
    Allow users to add a dedicated surcharge (e.g. insurance, card fee, handling) that appears as a distinct line below the subtotal on invoices, rather than as a regular line item.
    Current Limitation

    At present, any insurance recovery or surcharge must be entered as a standard line item. This:
    Makes invoices look cluttered when the fee is not tied to specific products or services.
    Can cause confusion for clients, who expect insurance/fees to be displayed separately (similar to how shipping or payment surcharges often appear).
    Requires manual placement and formatting on each invoice, reducing efficiency and consistency.

    Proposed Solution:
    Introduce…

    12 votes

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    Hi Joshua 👋It's really helpful for us to understand having the ability to add a surcharge or insurance line to invoices is a desirable option. We understand not having a dedicated field for surcharges or insurance can make it difficult to clearly communicate these extra costs to your customers. Currently manually adding a line item for the surcharge or using a custom branding theme to include the information are the only options💡Right now, we're not planning to add this as a specific feature, as our current focus is on some other features that will benefit a wider range of our customers, however we will monitor this for votes and comments from other users 📣

  4. To be able to add an end date to a repeating invoice which is before the "next invoice date". Often clients do not receive notice that a repeating invoice will not be due until after the latest invoice has been sent. They don't want to delete the repeat invoice so they can see a history of previous repeats. Currently can't set an end date that is before the "next posting date".

    10 votes

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    Hi team, while this isn't something we have planned we're continuing to watch support for this here closely.

    Right now, while not the ideal solution you're after here, you could open the Repeat template and change the Invoice date to the current date so you can set the End date earlier.

    If you also select to Save as draft you could then open and Delete the invoice that is generated from the template without it going to your customer.

    We'll share if there are any plans made that change the position of this idea. Thanks

  5. We want to be able to create a Batch Payment summary report to include the description of each bill then once that is approved by Management, I am able to go straight to next step & export to the bank. Instead of now, we are having to create more steps when making payments by getting the description of each bill info required from the Payable Invoice Detail Report which is not working for us as we have multiple lines with descriptions & this report needs so much work to get it looking ready for Management to approve. Such a waste…

    5 votes

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    Hi Lidiya, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero. Cheers

  6. Add one-off charges to repeating invoices. Queue a charge to a client's future repeating invoice. This will avoid having to bill separately and forgetting to add the charge after the invoice is created.

    1 vote

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    Thanks for sharing this idea. We understand the request to add one-off charges to a repeating invoice without changing the recurring template. Being able to include additional work or expenses on the next invoice could make recurring billing more flexible.

    We've updated the status of this idea to Gaining Support so we can continue tracking community interest. If this could improve your workflow, add your vote and share what types of charges you'd like to add.

  7. Ability to send e-invoices to Europe (in Euro via Peppol).

    This rolls up many other product ideas about sending e-invoices to European countries e.g. Spain, Germany, France, Belgium.

    All that is required is an update to the Contact form (which currently just has ABN) to include a field for the Peppol Participant ID. For example, OpenPeppol (AISBL) itself has a Belgian ID of "0208:0848934496" (ISO6523-country-code:country-company-number).

    3 votes

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    Hi Rick, thanks for raising this idea. We understand you’re looking for Peppol e-invoicing to be available across European regions, making it easier to exchange invoices with customers and suppliers through the required networks.

    This could help streamline compliance workflows and reduce the need to manage separate solutions.

    We’ll continue to monitor feedback and input from the community here, especially around which countries they'd like this feature to support.


  8. Xero’s unique “email to bills” address is only shown in the web version, this is bizarre as I will often have PDF attachments come through on my mobile email platform and I need to forward them to the relevant Xero account (we have 30+), I have to physically log into a laptop to get the unique email address, why can I not get this on my Xero / Xero me app? Can you add this, it should be very simple

    2 votes

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    Hi Damien, thanks for taking the time to suggest this. Being able to access the "Email to bills" address from the Xero mobile app could make it easier to forward bills and receipts while you're away from your desk.

    For now, you can log into Xero browser edition from your mobile devices, or save the 'Email to bills' address separately so you can refer to it on the go.

    I've updated the status of this idea to Gaining Support. If this is something you'd like to see, please keep voting and share how having access to the address in the mobile app would support your workflow.

  9. Currently when invoice reminders is turned on by the client, the default address is for the reply to emails seems to be the Subscriber's email. Would be good if it was the email of the logged in user by default.

    3 votes

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    Hi Melissa, appreciate you raising this. We understand you’re looking for a way to personalise invoice reminder email routing based on the user or team member sending the reminder.

    This could help keep communication connected to the right person and make follow-ups smoother.

    We’ll continue to monitor feedback from the community and gauge the demand.


  10. It is now a requirement in our region to apply a reverse charge VAT to purchases from non-resident suppliers.

    To comply with this, we need our accounting system to be able to:

    • Calculate output VAT on qualifying imported services
    • Claim input VAT where recovery is permitted
    • Post to the correct VAT general ledger accounts
    • Report correctly on the VAT return

    I understand from Xero support that this VAT rate is currently only available for the UK region. However, it is vital for Xero to add the reverse charge VAT feature globally, as this requirement is likely to apply to more…

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  11. We need the ability to move from a quote to an order when the quote is accepted, then the ability to add a payment - either in full or as a deposit paid - before finalising as an invoice when the order is completed. The fact this is not available completely messes up the finance figures because Xero is factoring in payments it is expecting - even though (technically) it's not a real invoice because there's been no commitment because payment hasn't been made. We use the "quote to order to invoice" method to track where our orders are at…

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  12. Id love to see the tags that we give a customer on the invoice screen. I use them for things like, customer needs to pay in full, or they are wholesale or they are text only. It would be helpful to see them on the invoice screen but not have it print anywhere.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  13. We do not raise invoices from Xero but we approve and send statements from Xero and we need reminders. Reminders are not sent for invoices that are not marked as sent, so we need an option to turn on automatic marked as sent, or at least be part of the approval process, we can not go back in to every invoice just to tick this box.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  14. Can we add a features to follow up with quotes with time 3 day reminder ect?

    1 vote

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    0 comments  ·  Quoting  ·  Admin →
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    Hi đź‘‹ your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  15. When entering bills etc, after you enter the total amount. Automatically calculate the balance on the lines that need to be allocated. For example if I enter a bill for $100. then allocate $80 for reapirs and maintence the next line should auto fill $20.

    1 vote

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    Hi đź‘‹ your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  16. On Invoices and Quotes, being able to add rows which sole purpose is to form a header or a group.

    What I mean by this is, for example, if I was doing a decorating job for a customer where I was decorating 2 rooms, for ease of understanding, I could separate the materials and costs for each room and group them under a respective header/group, thus allowing them to be easily kept under one invoice/quote.

    This would also work really well for quotes where a job may have multiple options for a customer to potentially choose from.

    I have used…

    3 votes

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    Thanks for sharing here, jason - We have an existing idea around multi sectional quotes that I've added your vote to and have adjusted the title of your idea here for the Invoices side of things.

    We'll be sure to update you if there are any updates for this in either feature.

  17. If I enter a name in the Attention field of the delivery address the Ship to information will not populate on the invoice. Please allow the Ship To fields to respect the Attention field of the Delivery address information.

    1 vote

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    Hi đź‘‹ your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  18. On the Supplier / Contact home screen any bills that have been cleared with a credit note should not be shown as "PAID". This is confusing as a bill which has cleared with a credit note has not been paid from the bank, it has been credited. There should be clear distinction between the two methods of clearing a supplier bill.

    1 vote

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    Hi đź‘‹ your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  19. On invoices with CIS deductions can we have a button or something to indicate if a CIS statement has been received for the deduction and then a report for which invoices haven’t received a CIS statement so easier to see who needs chasing rather than keeping a separate spreadsheet elsewhere of received CIS statements.

    3 votes

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    Appreciate your request here, Carey. Right now, you can use the CIS Suffered report to monitor deductions recorded in Xero, however understand this doesn't enable you to track CIS statements received at the invoice level.

    This isn't something we have plans for atm, but we'll continue to get a gauge of support in this from your idea. I'll share if there are updates.

  20. Be able to swipe (or buttons on the desktop) - left and right between invoices, quotes etc (both for all of them and for each company)

    5 votes

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    Hi Mark, it’s clear that being able to move between different transaction lists more easily would make workflows smoother, especially when you’re juggling multiple parts of the business—like checking a quote one moment and verifying a bill the next.

    At the moment, switching between Invoices, Bills, and other areas often means going back to the main list, which adds extra clicks and interrupts your flow.

    As a workaround for now, you can right-click on Invoices or Bills in the Business menu and select Open link in new tab. This lets you keep multiple screens open at once and toggle between them without losing your place.

    This idea has been moved to Gaining Support so we can track interest in a built-in quick-switch feature.

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