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Yes please add this - it's extremely confusing workflow for our team, but also the client needs a confirmation of payment (particularly in this case!), and it's not possible to issue one.

Please add this feature as you need to be able to supply the customer with a copy of a payment

All payers ( ie customers, overpayers, payers of deposits etc) should have the option of receiving a recieipt confirming their payment has been received

Since Xero has rolled out the new customer view, "overpayments" (although should be named "payment on account") and invoice amounts on customer records have been removed and replaced with "0.00" when paid/allocated. This makes it really difficult to find an invoice by amount if the allocation has been done incorrectly. There used to be an amount column and then unpaid/due column, but now, it's all 0.00 when paid/allocated. Please revert the view back so we can see original invoice/overpayment amounts!

This is really important as our clients want a copy of an overpayment to keep on file in their own account file.

Critical - Customers and Clients ask for a copy of an Overpayment and we can not provide it. It then looks like the system we choose to use is inferior.

Fault on new contact page - when an invoice is paid using an overpayment is show £0 in the amount paid column! If an invoice is ONLY paid with an overpayment it therefore shows £0 paid £0 due. It should show the full amount paid by any payment method.

why on earth doesn't this system work with over payments and credits, it so easy in other software apps. i cant email the over payment either, it voids the point of usinf xero - far too many steps.

I think it is imperative that we send a receipt for customer's overpayments. Xero get onto this asap please

I couldn't believe that you can't print out an overpayment :(

I need to send payment receipts to customers which include any overpayment they have made - we deal with international currencies which means this happens often. Being able to send a receipt in the normal way would make a big difference to me. I currently have to let them know by email, which isn't ideal.

sending receipt is critical in a business

We need to have it in pdf form so that it can act as a credit note.

Also - Add docx functionality

I can't even print or email the main payment if an overpayment has been recorded.

The specific amount will not misunderstood by customers.
Rather than sending SoA, sometimes there's more information beside overpayment.
Sending over payment will make our life easier than sending SoA to customers.

I couldn't believe that you can't print out an over payment this is vital!