Customer statements - Ability to auto email Statements to customers
Ability to send an automatic statement to customer
Purpose: To prevent late payment from customer
Hi team, leaning into the new year our teams are deep in discovery and research of how we could best solves for the needs here.
We'd like to invite you into this process to provide further input to our product teams discovery.
If you'd be interested, register your interest with our team through this link - Your feedback would be invaluable to our teams. Thanks!
I'll be back to share more again as this progresses.
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Vienna Lock
commented
I have a client with over 900 customers who we have to send manual statements to each month. Automaric statements should be standard
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Philip Van Schalkwyk
commented
There is a great little APP to do this: "Statey".
But having to pay USD 10 per month extra to get the functionality is a sad state of affairs.Dear Xero
Please buy and incorporate "Statey", then you can address this immediately..... -
ACCOUNT Khine
commented
Monthly Auto statement sent out should be a standard feature. Manually and sent to one by one consume a lots of times and can't work for customer who have different outlet since also not allow duplicate contact name.
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Philip Van Schalkwyk
commented
Please prioritize. Having to manually do this monthly is a problem for the majority of our clients.
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Njela Sharrock
commented
Yes totally lets do this
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Diana Stephens
commented
Surprised we don't have this option and would really like it to be a feature.
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Gary Greyling
commented
Hey Juan
Totally agree. There is a plugin called "Statey" on the Xero App store. It allows you to setup a recurring schedule, and apply 'smart' filters like only sending to people that are overdue, or outstanding.
Check it out.
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Juan Mostert
commented
Clients pay on schedules and need statements to reconcile with invoices. This feature would improve cashflow radically.
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Rachel Teh
commented
We have different division wanted the debtor statement to go out automatically from blue xero. It has been a pain having to micro manage whether each friendly invoices reminders has go out to client.
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Paul Brace
commented
It's a MUST to have auto statements and chasing on an accounts system
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Rodney Griffiths
commented
Crazy that Xero doesn't have an auto statement facility. Using an outside source like "Statey" is ridiculous, never mind the extra $10 a month you have to pay. Doing up Statements manually is time I thought I wouldn't have to make up using Xero. Bit silly really.
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Wojciech Szydlo
commented
Doing it manually every month is time-consuming.
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Colin Richards
commented
I would have thought being able to send regular statements, just like the invoices feature would be easy and standard!
New selective licencing terms in Liverpool mean we no have to manually send every tenant a statement of their account even if the is no problems... Just more work and things to try to schedule!
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Gary Greyling
commented
Hey Karen
You should check out "Statey" on the Xero App Store.
It's a plugin for Xero that automatically sends statements to your customers.
You can customise the schedule to run weekly/monthly, and you can tweak the format of the statement itself.
It can also send based on 'smart filters', like only sending statements to customers with an overdue or outstanding amount.
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Karen Lloyd
commented
Only here, like a lot of others, as I was looking in to how to send these and assumed it would be an existing feature. Very disappointed to find it's not as currently I have to manually send these each month to some customers.
The addition of this feature would be brilliant and would save me a lot of time. -
Karen Lloyd
commented
Yes please, I have a number of customers requesting monthly statements and I have to diarise to manually send them each month which is extra workload so if this could feature could be added it would help immensely.
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Derrick Cant
commented
There should be a field within the customer account which you can select to send statements or invoice reminders etc. We have customers with different requirements so to fully automate the process it would be great if each customer can be customised.
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Qualifications Network
commented
100% - this should be a standard feature for accounts software.
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Alistair Norrie
commented
This should be a standard feature.
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Jeff Cornwell
commented
This is essential. Too much manual handling without it.