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Quote - Ability to have quote reminder

Add feature to automatically follow up on quotes / send quote reminder *days before expiry or *days after quote issued — as there is with invoices. This feature comes standard with most other quoting interfaces.

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Rosie Rankin shared this idea  ·   ·  Report…  ·  Admin →
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submitted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi everyone, totally get wanting to get an update from us on the idea here. Having a fair amount of interest from users I can say that Quote reminders are defintiely on the teams radar, however with current focus largely on new invoicing we do not have any immediate plans for this in the next 6 months.

I can assure you, though we mightn't be able to provide updates as frequently as you'd like to see, our product teams are heavily involved in the forums here and our community team often connect to share trends, discuss developments and externally communicate changes that are coming across Xero products. It's important to us to continue developing Xero to streamline payments and help our customers get paid sooner, and your idea here does sit in this realm.

When the teams resources open up and we can consider new development in Quotes like being able to send reminders we'll be happy to share and update you all of this, here.

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  • Claire Ginbey commented  ·   ·  Report

    Given the ability to setup automatic reminders it would be an awesome feature for our clients to be able to use this type of functionality as well.

    I have 6 clients in the last 10 days who we have recently setup the automatic invoice reminders for who are now asking if we can have this done for quotes.

  • Dane Robinson commented  ·   ·  Report

    181 votes and multiple comments so far. Is this something that your team could look at implementing?

  • Emma Rosenblatt (Accounts) commented  ·   ·  Report

    This would be a great improvement to the quote side of XERO. This would allow us to better follow up our clients and also keep our quotes up to date and tidy.
    I feel like this would be a very easy feature to add in as the Invoice and Bills sections already have similar functions.

  • Peter Sibilant commented  ·   ·  Report

    Just speaking with my EDM consultant and we were both stunned to realise this isn't already a core function of Xero.

    We can accomplish this through some convoluted data sharing between the CRM and Zapier - but we shouldn't have to.

    Invoice reminders are a core feature and it makes no sense why Quote reminders aren't also a feature/function.

  • Kenosi Seema commented  ·   ·  Report

    This has really become a critical point for our small fast growing group of companies. How many votes are required before it is implemented?

  • Aaron Stransky commented  ·   ·  Report

    I'd also like to see this. In fact, a Google search lead me to this page while I was searching for this very thing!

  • Brenda Lai commented  ·   ·  Report

    It is very important for us to have the system automatically send out quotes reminder 2 weeks before the expiry so our sales can follow-up with a call or email to close the order.

  • Stockshed Limited commented  ·   ·  Report

    Hi All Well I'm frustrated about this too! It would be great to have an automated reminder. I've found a temporary work around but it's not automatic so you do have to go back to your quotes sent list to manually send it. You can create an email template called Quote follow up and write your quote follow up letter and then resend a quote say 5 days later manually using the email template you've created.

  • Dan Flower commented  ·   ·  Report

    I'm in agreement here, quote follow up would be a fantastic tool and I would really like to see it introduced.

  • Karen MacDonald commented  ·   ·  Report

    i cant believe this is still being voted on. the manual work involved by my Admin to chase up these quotes could be totally avoided by automation.

  • Edlin Hendricks commented  ·   ·  Report

    This is a great Idea, was just speaking to my assistant about something like this being a real big help. Definitely be keen to have this feature.
    Cheers Eddie

  • Rosie Rankin commented  ·   ·  Report

    Hey @RhiannaHarby, not sure why you commented that here.. that’s already a thing.. and new ideas must be put up separately too, this is specifically for an automated follow up on sent quotes.

  • Rhianna Harby commented  ·   ·  Report

    Also to add an accept decline button quotes - its a very manual process to go in and find the quote then click accept or decline once the client has advised their decision. Can the client do this on the quote too?

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