Invoicing - Select default for 'Approve' Button e.g not 'Approve & Email
Can there be a system setting which controls the default option on Invoices for the Approve button.
It is currently Approve & Email and we would like to have the default as just Approve.
If it was a system setting companies could chose best option for them.
Hi team, thank you for your thorough feedback in this idea. We appreciate there are different preferences our users have when approving invoices in Xero and just to re-highlight - there are now keyboard shortcuts available for most action buttons in invoicing to help navigate and quickly select the option you prefer rather than the drop down selection.
Though we understand it is not the news you're hoping here we want to be transparent that there are no plans at this stage to add the ability to set your own default for the Approve button in invoicing.
We will continue to track the support this idea keeps building and be sure to let you know if there is any change to the status of this idea, here.
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Robert Game
commented
At least one of my bookkeeping clients can't deal with the new invoicing screen, and has started looking into moving to Quickbooks. For the rest, its just going to make everything take longer, and cause a whole bunch of mistakes and grief in the teething stage.
Feels as though this is a move designed to improve things that use Xero for everything, to the detriment of people who use other software for parts of the invoicing process (e.g. invoices are e-mailed directly from the POS software) I guess that must be an intentional business decision, but it seems odd to deliberately leave Quickbooks as the only real contender for people who want some parts of the process but don't need everything?
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TF Coaching
commented
The ability to do this is critical for our business.
Approving and sending invoices are different processes that need to happen on different days in our workflow, and I'm dreading the inevitable misclick and inappropriately early send of an invoice that's going to result with the new Xero layout. This is genuinely a relationship damaging mistake that Xero's new layout has made almost inevitable. Please make this a company setting. Everyone has a different workflow; allow for it.
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Tarryn Hamilton
commented
I would love to only have the approval button as our invoices are emailed from a POS system. We don't send them from Xero. Please bring the approval button back!
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Wendy Angliss
commented
What about the scenario where a manager approves invoices. They don't create or issue invoices. That relationship lies with other team members.
Also i no longer seem to be able to see the quantity in stock? Has this been removed? If so why? If not how do i get it back? thx. -
Emily Aspden
commented
Too many clicks in new invoicing.
'Through testing we found that majority of our customers would Approve and email an invoice at once'.
And yet so many don't. Why not just add the option for each customer to choose what their default should be? -
Claire Parker
commented
Another bug to report...when you type in the first few letters of the contact it brings up other contact options with absolutely no bearing on the letters typed. Thereby causing an extra couple of clicks to select the correct contact. I've never ever experienced a search option so flawed.
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Dennis Cole
commented
The new invoicing is absolute rubbish.
1. This issue ^^^^
2. Can't type date in date field when adding a payment
3. When typing an account, if there's only 1 selection, have to press down, then enter.
4. Cancel button is before Add.New invoicing does nothing but add more clicks, keyboard presses, and frustrations.
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Samantha Klimecki
commented
I agree. I don't mind having to change the default on my first invoice upon logging in each day, but it would be nice if my selection could be remembered.
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Abby Stewart
commented
No updates on this, Xero? I have not seen anyone who prefers the default being "Approve & Email." This would be such an easy fix to make your customers a little more happy with the invoicing. Either make the default "Approve" or make it an option for us to choose.
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Polly Hutchison
commented
Company setting default -- this!
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Polly Hutchison
commented
How about when there is no email listed in the contact it just approves -- is this something you can do? We do so many Shopify invoices and thus the Approve is all we need. It's very frustrating to have the vast... vast... majority of our invoices need extra clicks. Also -- WHY default to tax inclusive? I have the contact set correctly, but Xero does it inclusive EVERY time. thanks. I'll look for this in other topics.
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Tara Broderick
commented
How do I "Email" an invoice to Ariba, or Coupa, Or Oracle? Wait, I can't! Stupid idea to put both of these buttons together. Stupider idea to take away the reporting of the invoice history as well.
If I ran my business this way, I wouldn't last a week. -
Sonia Thompson
commented
I think majority of people understand that, just asking for the option to set your own default. From many comments on this topic, that are a large number of people would like this function and "Approve & Email" WOULDN'T be their default option
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Sing Lee Lim
commented
The new invoicing defaults to approve and email and every time I have to select the drop down menu and change the setting to Approve. It is wasting my time and prefer the old invoice templates as it required lesser mouse clicking and I could quickly tab through and complete the invoice.
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Astrid Roe
commented
I have voted to make Approve the default
Also, why did you remove the ability to drop invoices into the screen... less steps the better
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Sarah Watene
commented
Getting to the point were you are ready to approve after managing to input the invoice via new invoicing in itself is quite an achievement, yes just approve would be great.
Don't like new invoicing at all, its a poor additional to something that worked so well before. -
Graeme Rose
commented
This is a nightmare for businesses like ours that create loads of invoices at once. We need to approve each one and then batch email otherwise it adds lots of extra time to the process. Please can you change this back to how it was?
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Andrew Rich
commented
Find it hard to believe Approve and EMail is the preferred option by the majority or users. Perhaps the highest $$ subscriber!
Best option would have been a company setting to set the default. As a developer I find it unbelievable that this is not achievable and that it would even be difficult.
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Monique van de Elzen
commented
The Approve and Email function is seriously annoying for me, so much so, that I am currently looking at a different system.
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Kathy Skinner
commented
Their majority is what they decide it is - unless it's based on their developers/IT who don't actually use the program in everyday life.
How about you survey all your customers on this not do it based on a majority - bet you there would be way more against the approve and email option than they are saying.