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Our Simpro invoices are configured as Tax Inclusive and historically exported to Xero correctly. Xero's legacy invoice template allowed the resulting customer invoice to display the individual line values excluding VAT, with VAT added separately at the bottom, while retaining the correct gross invoice total.

Following Xero's move to its new Standard invoice template, Xero now displays the VAT-inclusive values on each individual line and states that the total “Includes VAT”.

We cannot change Simpro to Tax Exclusive because this causes Simpro to add an additional 20% VAT and increases the invoice total.

Xero has confirmed that its new Standard template displays tax-inclusive or tax-exclusive amounts according to the setting used when the invoice is created/imported, whereas the legacy template could display these differently.

This is causing a problem for our commercial customers, who require individual invoice lines to show the net/ex-VAT value, followed by VAT and the gross invoice total.

This is a genuine business problem, not just a preference: I invoice wholesale customers who need to see the ex-GST unit price per line item for their own purchasing and accounting purposes. Since the change, they've been contacting me confused and frustrated because they can no longer see this breakdown on the invoice itself.

This makes normal sense to see both inclusive and exclusive amounts in any list of invoices/accounts. If you are quoted an amount and don't know if it's incl or excl you have to go into each and every invoice - what a waste of time.

Our scheduling software exports as VAT inclusive so we were relying on the old functionality to send VAT intemised invoices. With the new Standard invoicing we are having lots of issues. Custom template doesnt get us around the problem as the «UnitAmount» field now shows as VAT inclusive if that was how the invoices were originally imported. There is a «UnitAmountTaxInclusive» field, but that doesnt help. There is no «UnitAmountTaxExclusive» field to force the behaviour we need. We are getting lots of complaints from accounts departments and delayed payments as a result. Need a fix!

One of the most painful changes and biggest time wasters that I have to do this manually now!

Please add this feature. I need this. I'm having to waste time calculating the ex GST figures.

How is this still not implemented as an option to toggle in the new theme? It is there already as an option in the old invoice. My clients don't want to see a random looking number when I charge inclusive prices.

Yes agree need to send invoices as the total amount with VAT included, but not showing the vat as a separate entry.
I work with local councils and they just want the total charge. But I want to identify the vat component of a charge so I can deal with it

Not being able to switch to see gst exclusive wastes hours of my time as I have to open and calculate manually when reporting and discussing jobs with clients. Please add this ability to view GST exclusive as it was in classic. This, among other frustrations with the New Invoicing, is making me want to move our company away from Xero. The GST exclusive column also should show when exported.
Thanks

The main invoices view, where you can toggle between 'All', 'Draft', 'Awaiting Approval' etc. and search, only shows the GST inclusive total ('Due').
Generally speaking in day-to-day business you only ever want/need the GST exclusive amount, but at the moment you have to individually open each invoice to get that amount, or run a report.
And on an export of a view it only includes the GST inclusive and the GST amount as columns, but doesn't include the GST exclusive amount.

If you could change that view to easily switch between it showing GST inc. and GST ex. amounts - or even show both at the same time - that would be helpful.
As a bonus, when you export if it could auto include a 'GST exclusive' column as well.

New invoicing doesn't show the exclusive total which Classic did. When I'm having to pass accruals, I need the exclusive amount; it wastes time to have to sit and calculate it. Doesn't make sense to be seeing the inclusive values twice. OR allow your paying customers to choose which format of invoicing they prefer.

MUST MUST MUST be able to see invoices in gst exclusive state. Not negotiable!

I'm confused, so are you saying there is no way to fix this? I have receipts that I'm taking photos with on the app and entering the data in only to have the taxes not match, what is the point of having an app if you can't use it because it can't calculate the taxes correctly? I see it's been almost a year since people have been asking for this to be fixed, is it fixed yet? Thank you.

Please Please Please change this. It is Highly Critical for me with other company reports.
Not having this or having to open the preview adds time making everything less efficient for me.
The GST component is not revenue.

If you want to keep Pty Ltd companies as a customer this is highly crucial. We have monthly reporting that goes beyond Xero and becoming less efficient for deadlines is Not an option.

New Invoicing. If we can not view invoices in Classic Invoicing from February can you please change it that when you view a invoice it shows the amount is tax exclusive. In Classic Invoice the Amounts are Tax Exclusive but when viewing in New Invoicing the Amounts are tax inclusive. I do not know any bookkeeper that would like this. It is going to be time consuming when want to calculate and add retentions.

i'm not sure what a 'sense of interest' has to do with anything? this functionality is there on classic invoicing - why take it away? there's no logic to it.

I for one will be switching away from Xero if this is not fixed.

the new invoicing is a step backwards in every respect. I'm not sure why a product team would risk this sort of move.

Hello
I really need the new invoicing to show the GST exclusive amount when looking back on an invoice. The old invoicing did this. The new invoicing doesn't unless I open the preview, another step and click I need to do. Time is precious. This is critical for other records we keep because the GST component is not part the company's income.
Please can you make this happen before retiring the old invoicing.
Thank you

Dear Xero team
The New invoice does not show the tax exclusive amount when I want to go back and look at it. It only shows the tax inclusive amount, unless I look at the preview. I need to see the exclusive amount without adding another step (looking at the preview)
The old invoicing did this. Can you please adjust. I need to be able to see this it is really important. I need this to happen before you switch on 20.11.24 otherwise there are things that will take me longer to do. Time is precious.
Thank you

agree with these comments. It's also very difficult to raise this issue with Xero. Why would you make invoicing less transparent? displaying a tax exclusive amount can surely be considered basic functionality.

The old invoice is much easier. Needs GST ex or Incl to be able to click either way. nothing should be hidden. Needs to be user friendly. Way too large to manage the single screen. Also should be like old invoice for add payment system.