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Invoices - Email | Remove '' View Online'' option

We’re happy with the new edit template invoicing experience, but would like full control over what appears on PDF invoices, specifically the ability to remove the “View Online” button.

Many invoices are printed or saved for offline use, where web links don’t make sense and can look unprofessional. For some businesses and customers, digital links on formal invoice documents are unnecessary or confusing.

Suggested solution:
Add a simple setting or template option to enable/disable the “View Online” button on PDF invoices, so businesses can choose what works best for them.

Since it is our business, we need to have more control what goes on the invoice.

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Korrapak Asasujarit shared this idea  ·   ·  Report…  ·  Admin →
Completed  ·  AdminKelly M (Community Manager, Xero) responded  · 

Hi team, very pleased to be able to share an update with you all here! Our product team have been continuing to make enhancements to the new Invoice editor, and you'll now find there are options to simply remove the Online invoice links, including Text links and the QR code 😁

Invoice editor is currently available to all organisation in AU, NZ, US, and UK, with remaining regions to follow in the coming months.

We really appreciate all your input and raising feedback on this through the forums here. Thanks

Show previous admin responses (3)
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  • James Sparshatt commented  ·   ·  Report

    We take payments at art fairs and then send invoices as receipts of payment with the payment added and showing amount due as 0.00. So we would really appreciate being able to turn off the View and Pay online button which currently seems impossible. Hopefully the community team are working on this.

  • Sergii Soboliev commented  ·   ·  Report

    The “View Online” button adds no value for our business and can actually make the invoice look less professional.
    We need full template-level control over PDF invoice layout, including the ability to turn the online link on or off. Every business has different customer requirements, and invoice presentation is part of our brand and professionalism.

  • Forest Smith commented  ·   ·  Report

    All of our invoices are PDF. the View online makes it look unprofessional and strange

  • [Deleted User] commented  ·   ·  Report

    Should be able to remove this- it makes no sense to have View Online on the printed invoice.

  • MoveSmart Mobility Equipment commented  ·   ·  Report

    to add to this, if we can enable or remove the link option in the template, if we choose to have it on with the QR code, it's also doesn't need the link at the top under the amount as well.

    Maybe just the one link ON/OFF, and QR Code ON/OFF. I'm happy enough in the space where the QR Code and it's link reside now as that is sort of dead space anyway with the totals on the right side.

    It would help with not rolling the invoice to a second page but making more space available on the first too as a bonus.

  • RAGHIB BOCTOR commented  ·   ·  Report

    Yes i agree it's not needed as the invoice is sent as a PDF

  • Adam Chapman commented  ·   ·  Report

    This should be a priority feature, this is not required or wanted by us and we are starting to get comments from customers as to why it is there.

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