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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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798 results found

  1. This column is useful but could be improved.

    As already noted in another existing idea, it would be good if there was a way to indicate whether the discount is per-item or for the line. As it stands, if there is a count, then to emulate a dollar discount on each item, we have to manually calculate the total discount for the line (number * $ discount) to enter the appropriate line value.

    The percentage discount option is good also (as it avoids the above problem with specifying an absolute amount). However, it has a different problem in that the…

    14 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  2. Want to create a AFI file in Xero to collect payments directly from my client's via direct debit.

    15 votes

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    6 comments  ·  Invoicing  ·  Admin →
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  3. We need to be able to send reminder letters through Xero but as and when, and to all customers, not just those that have fallen overdue since turning on the function. We have just migrated and have to go through each account and send an email outside of Xero to chase these so therefore no audit trail. This seems a key feature which is missing and easy to implement.

    29 votes

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    9 comments  ·  Invoicing  ·  Admin →
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    Appreciate you raising the idea, Emma. To round back and confirm current functionality - If needing to send emails for invoices to multiple customers at once you could use the email feature from the contacts list view - See our Xero central article for detail on this. 

    If it's something you'd commonly do you may like this article in helping you set up email templates where you could create and save a custom template that you'd use when sending an overdue invoice. 

    It'd be good to hear if there is detail that this method doesn't help you resolve, that we can share back with our product team. 

  4. When you enter an invoice it flags up to say that it has already been entered, with a credit note this function is not available, could this be added?

    30 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  5. Hi,

    Please can you allow more than 5 reminders, we chase to strict deadlines so 5 isn't enough. Does there need to be a limit?

    Thanks

    Ryan

    41 votes

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    14 comments  ·  Invoicing  ·  Admin →
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    Thanks everyone, we appreciate you sharing how the five-reminder limit can be restrictive and result in more manual follows ups from your business.

    We’re pleased to update that this idea is moving forward as part of our Get paid without chasing work.

    As part of this development, JAX will create personalised follow-up plans based on each customer’s payment history, using the right channel, timing and tone to help get you paid.

    These multi-step plans go well beyond the current 5-reminder limit, with persistent chasing until payment.

    We’ll share more as this feature lands so you can begin to make use.

  6. Show the total amount of Domestic Reverse Charge VAT on an invoice, to make it clear to the customer what is due by them.

    It is not necessary to show the VAT amount on each line, when it is the same for the whole invoice.
    While Xero may be compliant with HMRC, it is not right for businesses who are being repeatedly asked for this information to be shown on invoices. It would be a simple fix for Xero as the functionality is already in place.

    This is on a discussion thread with plenty of users requesting the same thing.

    25 votes

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    6 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing this idea and for explaining the impact it has on customers using Domestic Reverse Charge VAT.

    We can see why having the reverse charge VAT amount shown more clearly on invoices would be helpful, especially where customers expect to see this information called out directly rather than needing to calculate it themselves.

    We’re moving this idea to Gaining Support so we can continue to track interest and better understand how many customers this affects.

    For now, Xero supports Domestic Reverse Charge invoicing by showing the relevant tax treatment and required disclaimer, but we understand that doesn’t fully meet the need raised here.

    If this would help your workflow, please add your vote and share details in the comments about when you need to show the reverse charge VAT amount on the invoice. That context helps our product team better assess the problem.

  7. The ability to create a repeating invoice to a customer group

    21 votes

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    13 comments  ·  Invoicing  ·  Admin →
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    Thanks so much for sharing this idea ⭐ We’re moving it into Gaining support so other customers like you can vote and comment while we keep gathering feedback and exploring how it could fit alongside our wider invoicing and recurring invoicing work.

  8. Line items on a remittance. When making a batch payment the remittance should show a breakdown on the invoices paid with refernces, not just the total amount paid.

    48 votes

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     ·  16 comments  ·  Invoicing  ·  Admin →
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  9. Project Address to appear on sales invoice - feel like this is critical for business's in the construction industry

    22 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  10. Add payment method to the main screen

    If a Payment Method was on the main Invoice Awaiting Payment screen, maybe next the sent icon this would make things so much easier, you can also see clearly who is on Direct Debit.

    Thanks

    29 votes

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    12 comments  ·  Invoicing  ·  Admin →
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  11. There needs to be the option of including the sales tax lookup feature on repeating invoices. All of our subscription based monthly invoices are taxable in states where we have met the Nexus guidelines and therefore we will have to begin manually creating each invoice on a monthly basis which is extremely time consuming. It's hard to believe that this issue has not been raised before.

    9 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  12. Apportion payment to specific line items on invoices. This would allow you to choose where to apply the payment, making it possible to have invoices with multiple payments to have the sales taxed/no sale tax payment correctly and just not proportionally.

    35 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  13. It would be great if Xero could automatically attach the remittance advice to each invoice after making a batch payment?
    This would save time when we get queries from suppliers as to the status of their payments, rather than searching for the batch remitttance and emailing it to the supplier again, it can be easily found as it will be attached to the paid invoice.

    9 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  14. Provide functionality in Xero to add attachments to a group invoice.

    Annually when we issue membership
    subscriptions there are a number of attachments that need to be included with the invoice, this is currently a manual process. Adding the sane attachments to over 80 invoices is time consuming and tedious.

    Given Xero has this functionality already, it should be expanded to include the functionality of adding attachments when creating an invoice o a contact group.

    9 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Appreciate your feedback here, everyone. While we've recently released contact group invoicing with new invoicing, the ability to attach and send an attachment has not changed for the time being.

    Contact Group invoicing will only create draft invoices for the contacts within that group, so you'll need to attach any documents to the individual invoices that are created and select to include these with the invoice when sending.

    We'll continue to review this idea as a future enhancement, and I'll let you know if there are any changes planned, here.

  15. Ability to edit the unit price and quantity of both paid and part-paid invoice.

    Purpose: Users can easily change the unit price and quantity, especially when their customers often ask for these changes.

    43 votes

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     ·  16 comments  ·  Invoicing  ·  Admin →
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  16. When allocating a credit note to a customer invoice we need to be able to report on this event and no date is stored at the point of allocation.

    In the current system you can see credit notes allocated against invoices only when in the documents as a credit note displays similarly to a bank payment. You can to an extent identify credit notes allocated against invoices by running reports against the Accounts Receivable ledger, filtered by source 'credit note allocation' but you cannot filter this in any way to see recent events. The date of the allocation is deemed…

    8 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  17. Ability to track Sales representatives commission for each sale.
    Each invoice to a customer will require a commission calculation to be made and accrued to the reps account.

    Purpose: Ease of keeping track of commissions owed, and a pulse on cashflows

    40 votes

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     ·  16 comments  ·  Invoicing  ·  Admin →
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  18. Here's a copy of my note to Xero Support & their response below:

    Hi,
    I prefer to check 'include in emails' for all contacts in an organisation, as the quote & invoice recipient/s often vary & I find it simpler to delete unnecessary recipients from the list on each quote or invoice than to add them. I've only just accidentally realised (after years of use) that invoice reminders go out to every email address in an organisation that is 'included in emails' & not just the email recipient/s of the original invoice - I've been unintentionally sending reminders to multiple…

    9 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  19. Invoice setting: There should be the ability to remove the Item Name from the Item column when creating or editing invoices.
    Currently it is not possible to show only the items code.

    10 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  20. We are a multi-currency business. We send out invoices in GBP (base currency), EUR and USD. We have 3 bank accounts (GBP, EUR, USD. I therefore had to create separate invoice templates for each currency, to show the correct bank details. I added the relevant invoice theme when setting up a new contact (customer). This works well when raising an invoice. However when manually sending out a statement it does not take the invoice theme from the one chosen on the invoice (= in our case normally default invoice theme on contact). It takes the ‘default template’ = the first…

    38 votes

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    13 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, thanks for continuing to engage and share interest for this idea. We appreciate how setting defaults can improve the efficiency of your processes.

    Being open this isn't something we have direct plans of implementing in the near term but have a close eye on the idea and will share if there is any news.

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