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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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812 results found

  1. Stop repeating invoices being changed to draft when the author/owner/user that added it has been deleted.

    Right now when a repeating invoice template has been created by a user who has since been deleted, the repeating invoice template option will be reverted to 'save as draft'.

    40 votes

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     ·  15 comments  ·  Invoicing  ·  Admin →
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  2. The ability to see which contact has read an invoice when it's sent to multiple people

    6 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  3. Our new system separately invoices every job we complete. This gets loaded into xero invoices, ATM you can copy these individual jobs and they can be put on to one invoice, great.

    However Xero wont let you add more jobs to this invoice by the same copy facility.
    It only gives you the option of a customer name not an invoice number.
    I would like to be able to add jobs daily to this invoice and send my customer one invoice at the end of the week/month.

    15 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  4. When creating an invoice for a customer and applying the “items” that were assigned to the customer it would be very helpful for Xero to apply all of the relevant information that was entered for the item to the invoice. Such as sales price, revenue account etc. Currently the billable expense information that is applied is the “cost price” only, which is not relevant on a customer invoice, and you must set the revenue account for each line item. All of the information is already entered in the inventory for the item.

    16 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  5. Hi,
    I have seen several posts about the Account Number not being searchable/usable within the system or via exports. Contacts' names can vary easily from the different systems used by a company and even between departments: ABCco , ABC Company Ltd, ABC Ltd... - the account number can solve these format issues.
    In my case i need to export invoices in csv to be then imported in another system, also the invoice standard template has this field (to be ticked or not) it does not get exported which is rather peculiar; that obliges our finance to maintain a mapping file…

    9 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    If I understand correctly, you're asking to export the contact account number when exporting invoices from your organisation, Christophe? 

    If so we don't have any direct plans for developing this at this stage. I'll change the title of your idea here slightly and we can get a sense of the interest from the community of this, here. 

  6. Currently there is no easy way to review the on/off status of invoice reminders for Customer unless they have an outstanding balance, and even then this is only on screen and not exportable, so either a way to filter the Customer list for those which have invoice reminders turned off, or just a report that can be run with a column for the reminders status (on/off and number of reminder sent) would be useful for better credit control review.

    33 votes

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    8 comments  ·  Invoicing  ·  Admin →
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    Hey team, thanks for sharing how we can improve Invoice reminders and make these more powerful for use in your business.

    Our product team has kicked off some research around Invoice reminders. It'd be great to get your input - We've got a quick form here where you can sign up to be part of the process.

    As we do our research, the team might reach out with surveys or even chat with some of you directly. We'd be super grateful for your involvement in shaping the future of Invoice Reminders at Xero!

  7. Invoices cannot be sent multiple times by e-invoicing - any invoice that was sent by e-invoicing can only be sent again after that by email. This is fine; that ensures that my customers don't have a billion copies of the same invoice in their drafts.

    However, this is also true of invoices where sending by e-invoicing failed and the customer has not received the invoice at all.

    I would like the ability to send by e-invoice to reset when the original attempt fails, because the only workaround I've found involves deleting and recreating the invoice with a new invoice number…

    10 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  8. Hi Xero Support,

    Could we please implement another field to use in Invoice and Quote templates which shows the total before discounts?

    I want to show my customer what they would have had to pay before the discounts were taken off the price.

    This makes a HUGE difference when trying to show customer their savings with applied discounts.

    We need to be able to present Total Before Discount - Total Discount - Price After Discount.

    27 votes

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     ·  14 comments  ·  Invoicing  ·  Admin →
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  9. The ability for Xero to automatically update pricing or changes that were made to items in products and services, when a quote is converted to an invoice.

    Or to at least get a notification that changes were made to the items in the quote when it is converted to an invoice.

    10 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  10. I would like a feature added so that we can add a billable expense to an Invoice even though a payment has been made by customer. It is crazy that you have to delete a deposit from a client so that you can then add a billable expense to the invoice for tracking. Customers pay a deposit then goods are ordered for their job.

    21 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  11. This column is useful but could be improved.

    As already noted in another existing idea, it would be good if there was a way to indicate whether the discount is per-item or for the line. As it stands, if there is a count, then to emulate a dollar discount on each item, we have to manually calculate the total discount for the line (number * $ discount) to enter the appropriate line value.

    The percentage discount option is good also (as it avoids the above problem with specifying an absolute amount). However, it has a different problem in that the…

    14 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  12. Want to create a AFI file in Xero to collect payments directly from my client's via direct debit.

    15 votes

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    6 comments  ·  Invoicing  ·  Admin →
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  13. When an overpayment is entered while reconciling the bank transaction, the reference we enter while creating overpayment transaction should appear in the reference tab while applying the credit to an invoice.

    7 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  14. Search Job name when searching for invoices
    The search function should be consistent across all search. If you can search for job name or part of job name in Search, you should be able to search for job name in Business/Invoices. This brings consistency to the search function.

    7 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi community, we appreciate the interest here however want to be forthright that this isn't something we have any plans for developing at present.

    We'll continue to get a pulse on interest through this idea and share if there are any updates.

    A feature I just wanted to highlight and may help solve the needs of some here already is queries with JAX.

    Right now, it's possible to query your invoices through JAX. While Projects isn't a field JAX can interpret just yet we are continuing to expand on it's capabilities. However, in the meantime, if there is a common keyword or phrase you're using in a Projects invoices you could look to ask JAX to show you all results for this phrase which may help you narrow down and find the invoices you're after.

  15. Hi,

    Please can you allow more than 5 reminders, we chase to strict deadlines so 5 isn't enough. Does there need to be a limit?

    Thanks

    Ryan

    41 votes

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    14 comments  ·  Invoicing  ·  Admin →
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    Hi community, we understand wanting to hear more from us here. Thank you for sharing and supporting how increasing the number of invoice reminders would help your business workflows.

    Our product team are conducting research in this space and we have form you can sign up through here to share your input.

    Throughout the research the team may engage you through surveys or direct interviews. We'd love to get your involvement to help us develop the future of Invoice reminders!

  16. We need to be able to send reminder letters through Xero but as and when, and to all customers, not just those that have fallen overdue since turning on the function. We have just migrated and have to go through each account and send an email outside of Xero to chase these so therefore no audit trail. This seems a key feature which is missing and easy to implement.

    27 votes

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    8 comments  ·  Invoicing  ·  Admin →
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    Appreciate you raising the idea, Emma. To round back and confirm current functionality - If needing to send emails for invoices to multiple customers at once you could use the email feature from the contacts list view - See our Xero central article for detail on this. 

    If it's something you'd commonly do you may like this article in helping you set up email templates where you could create and save a custom template that you'd use when sending an overdue invoice. 

    It'd be good to hear if there is detail that this method doesn't help you resolve, that we can share back with our product team. 

  17. Line items on a remittance. When making a batch payment the remittance should show a breakdown on the invoices paid with refernces, not just the total amount paid.

    47 votes

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     ·  16 comments  ·  Invoicing  ·  Admin →
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  18. Show the total amount of Domestic Reverse Charge VAT on an invoice, to make it clear to the customer what is due by them.

    It is not necessary to show the VAT amount on each line, when it is the same for the whole invoice.
    While Xero may be compliant with HMRC, it is not right for businesses who are being repeatedly asked for this information to be shown on invoices. It would be a simple fix for Xero as the functionality is already in place.

    This is on a discussion thread with plenty of users requesting the same thing.

    24 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing this idea and for explaining the impact it has on customers using Domestic Reverse Charge VAT.

    We can see why having the reverse charge VAT amount shown more clearly on invoices would be helpful, especially where customers expect to see this information called out directly rather than needing to calculate it themselves.

    We’re moving this idea to Gaining Support so we can continue to track interest and better understand how many customers this affects.

    For now, Xero supports Domestic Reverse Charge invoicing by showing the relevant tax treatment and required disclaimer, but we understand that doesn’t fully meet the need raised here.

    If this would help your workflow, please add your vote and share details in the comments about when you need to show the reverse charge VAT amount on the invoice. That context helps our product team better assess the problem.

  19. The ability to create a repeating invoice to a customer group

    20 votes

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    12 comments  ·  Invoicing  ·  Admin →
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    Thanks so much for sharing this idea ⭐ We’re moving it into Gaining support so other customers like you can vote and comment while we keep gathering feedback and exploring how it could fit alongside our wider invoicing and recurring invoicing work.

  20. Add payment method to the main screen

    If a Payment Method was on the main Invoice Awaiting Payment screen, maybe next the sent icon this would make things so much easier, you can also see clearly who is on Direct Debit.

    Thanks

    29 votes

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    12 comments  ·  Invoicing  ·  Admin →
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