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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. Having recently started using advanced templates for our invoices, I've discovered that credits applied to invoices don't show separately and instead get added with payments, thus showing as net payments. I believe the credits field is only available for use on advanced statement templates so can the credits field be made available for adcvanced invoice templates please?

    That would then give us the ability to display the total amount credited on an invoice and the total paid towards it on separate lines.

    Thanks in advance

    8 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  2. The Dashboard panel "Invoices owed to you" shows the number and total of
    * Draft Invoices
    * Awaiting Payment
    * Overdue

    Having a fourth line showing Unsent invoices would quickly notify users of those approved invoices which haven't yet been sent, whether intentionally or in error.

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  3. New Invoices - Option to Reflect All Open Invoice Totals in "Total Amount Due"

    It would be helpful to have the total amount due reflected in the total amount due for new invoices.
    I already send customers reminders, account statements, etc. Perhaps some customers do not read what I'm sending to them. If the total amount due was on the invoice, it would be very clear as to the total amount owed.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  4. Currently there is no easy way to review the on/off status of invoice reminders for Customer unless they have an outstanding balance, and even then this is only on screen and not exportable, so either a way to filter the Customer list for those which have invoice reminders turned off, or just a report that can be run with a column for the reminders status (on/off and number of reminder sent) would be useful for better credit control review.

    31 votes

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    8 comments  ·  Invoicing  ·  Admin →
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    Hey team, thanks for sharing how we can improve Invoice reminders and make these more powerful for use in your business.

    Our product team has kicked off some research around Invoice reminders. It'd be great to get your input - We've got a quick form here where you can sign up to be part of the process.

    As we do our research, the team might reach out with surveys or even chat with some of you directly. We'd be super grateful for your involvement in shaping the future of Invoice Reminders at Xero!

  5. I want to be able to merge a customer's business registration number onto a custom invoice template.

    There is a field for this in the database but no merge field available.

    17 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  6. This column is useful but could be improved.

    As already noted in another existing idea, it would be good if there was a way to indicate whether the discount is per-item or for the line. As it stands, if there is a count, then to emulate a dollar discount on each item, we have to manually calculate the total discount for the line (number * $ discount) to enter the appropriate line value.

    The percentage discount option is good also (as it avoids the above problem with specifying an absolute amount). However, it has a different problem in that the…

    14 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  7. Want to create a AFI file in Xero to collect payments directly from my client's via direct debit.

    15 votes

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    6 comments  ·  Invoicing  ·  Admin →
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  8. Hi all!

    I'm a one man band IT business, and I've just started being put on retainer by a company which is great, however I'm finding accounting for the retainer to be a bit burdensome.

    Currently, my plan is it add the retainer's ammount as a credit note at the beginning of the month, and then somehow nullify any remaining credit at the end. However, I was wondering if it would be possible to add a way of managing retainers separately and more efficiently from credit?

    Or even just having the option to add an expiry date to a credit…

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Great to hear how you're currently using Xero with Credit Notes to manage this process for yourself, Joseph. I've slightly amended your idea for being able to set an expiry for a credit note as it's quite unlikely that we'll look to create a completely new feature for managing retainers. 

    Having a quick look at some of the other ideas raised in community, it looks like some people maybe using SimPro as a means to manage these, alternatively you could explore apps in the ecosystem that may meet your needs. 🙂

  9. When an overpayment is entered while reconciling the bank transaction, the reference we enter while creating overpayment transaction should appear in the reference tab while applying the credit to an invoice.

    7 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  10. Be able to sync multiple Xero organisations to the one external program (for us it's Splose) to allow invoicing from one program to split to appropriate Xero organisation.

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  11. Search Job name when searching for invoices
    The search function should be consistent across all search. If you can search for job name or part of job name in Search, you should be able to search for job name in Business/Invoices. This brings consistency to the search function.

    7 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  12. Invoices cannot be sent multiple times by e-invoicing - any invoice that was sent by e-invoicing can only be sent again after that by email. This is fine; that ensures that my customers don't have a billion copies of the same invoice in their drafts.

    However, this is also true of invoices where sending by e-invoicing failed and the customer has not received the invoice at all.

    I would like the ability to send by e-invoice to reset when the original attempt fails, because the only workaround I've found involves deleting and recreating the invoice with a new invoice number…

    9 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  13. To be able to Assign & invoice a billing client within blue Xero. It’s not unusual to have a central billing agency looking after subsidiaries accounts so the ability to bill the agency while having the subsidiary with thin your system to raise the invoice against would work well.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  14. I often take part-payments against customer invoices in Xero. But, when I use the app, the full sales invoice amount appears rather than the remaining balance. The app should show the remaining balance on sales invoices - when viewing the list of unpaid invoices.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  15. Default invoice due date / contact due date can be set when integrated with other products that fed the invoices in. Currently it is overriden with due date from integrated system

    Setting due date so we can clearly see what is overdue is an excellent feature and would help significantly with accounts

    1 vote

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    2 comments  ·  Invoicing  ·  Admin →
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  16. Hi Xero Support,

    Could we please implement another field to use in Invoice and Quote templates which shows the total before discounts?

    I want to show my customer what they would have had to pay before the discounts were taken off the price.

    This makes a HUGE difference when trying to show customer their savings with applied discounts.

    We need to be able to present Total Before Discount - Total Discount - Price After Discount.

    26 votes

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     ·  11 comments  ·  Invoicing  ·  Admin →
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  17. I noticed the new invoicing option seems to be not user-friendly as you can't edit the account name there is no option, and the classic is much better. I wonder why that is?

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi team, returning to the idea here and rounding back on my last update. Currently it is not possible to edit the Account name or Code of an account from within new invoicing. You'll need to do this by going to the Chart of Accounts screen and updating this, there.

    This is not a feature within classic or new invoicing. However, we'll leave the idea open here so we can get continued interest and consider as a possible future enhancement within new invoicing.

  18. Export a file that collates all invoices for each contact, to be uploaded to your bank to run customer direct debits. The same as you can do for bill payments. We currently use UCollect for $360pa, if anyone has any other ideas for this simple task -while Xero is working on building it ;) ...I'd love to hear them, TIA.

    22 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  19. 4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  20. Hi,

    Please can you allow more than 5 reminders, we chase to strict deadlines so 5 isn't enough. Does there need to be a limit?

    Thanks

    Ryan

    38 votes

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    13 comments  ·  Invoicing  ·  Admin →
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    Hi community, we understand wanting to hear more from us here. Thank you for sharing and supporting how increasing the number of invoice reminders would help your business workflows.

    Our product team are conducting research in this space and we have form you can sign up through here to share your input.

    Throughout the research the team may engage you through surveys or direct interviews. We'd love to get your involvement to help us develop the future of Invoice reminders!

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