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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. We have multiple people responsible for approving invoices depending on the project's PM - would it be possible to assign specific approvers for each invoice?

    21 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  2. Show the total amount of Domestic Reverse Charge VAT on an invoice, to make it clear to the customer what is due by them.

    It is not necessary to show the VAT amount on each line, when it is the same for the whole invoice.
    While Xero may be compliant with HMRC, it is not right for businesses who are being repeatedly asked for this information to be shown on invoices. It would be a simple fix for Xero as the functionality is already in place.

    This is on a discussion thread with plenty of users requesting the same thing.

    19 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  3. When allocating a credit note to a customer invoice we need to be able to report on this event and no date is stored at the point of allocation.

    In the current system you can see credit notes allocated against invoices only when in the documents as a credit note displays similarly to a bank payment. You can to an extent identify credit notes allocated against invoices by running reports against the Accounts Receivable ledger, filtered by source 'credit note allocation' but you cannot filter this in any way to see recent events. The date of the allocation is deemed…

    7 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  4. When you enter an invoice it flags up to say that it has already been entered, with a credit note this function is not available, could this be added?

    21 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  5. How come the process of designing invoices is so painful? It would be great to have a built-in drag and drop invoice designer. I realise it won't be easy but it's mad that our only option is to design them in Word. There are so many sites that allow similar functionality, albeit for non-finance related areas like marketing.

    32 votes

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    6 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, thanks for engaging and sharing how this feature could improve your experience using Xero. I'm happy to announce that we have rolled out a new invoice template editor which is currently available to AU, UK, US and NZ organisations.

    This new experience allows you to easily upload your business logo, auto applies your branded colouring and has simple tools to customise the look of your invoices, with an easy side by side view to see what a change will look like!

    Get in and have a try if you haven't already, I'll round back to confirm once this live to all regions. 😊

  6. To include invoice link in column fields when exporting invoice details.

    Reason: During times of audit, we will need to extract the invoices and it has to be done 1 by 1.
    With this function made available, we are able to provide the links to the auditors in 1 click of a button.

    14 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  7. We are a multi-currency business. We send out invoices in GBP (base currency), EUR and USD. We have 3 bank accounts (GBP, EUR, USD. I therefore had to create separate invoice templates for each currency, to show the correct bank details. I added the relevant invoice theme when setting up a new contact (customer). This works well when raising an invoice. However when manually sending out a statement it does not take the invoice theme from the one chosen on the invoice (= in our case normally default invoice theme on contact). It takes the ‘default template’ = the first…

    35 votes

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     ·  13 comments  ·  Invoicing  ·  Admin →
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  8. Ability to track Sales representatives commission for each sale.
    Each invoice to a customer will require a commission calculation to be made and accrued to the reps account.

    Purpose: Ease of keeping track of commissions owed, and a pulse on cashflows

    37 votes

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     ·  13 comments  ·  Invoicing  ·  Admin →
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  9. Can you colour code each row in the "Sales Overview > Invoices" based on "status" so that paid invoice listings are "green", waiting payment are "orange" and overdue are perhaps "red"? At the moment the "Sent" column is the only colour coded column which shows "green" whether the invoice is just "sent" or "viewed" which doesn't make it easy to know which invoice to chase for payment.

    13 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  10. We need to be able to send reminder letters through Xero but as and when, and to all customers, not just those that have fallen overdue since turning on the function. We have just migrated and have to go through each account and send an email outside of Xero to chase these so therefore no audit trail. This seems a key feature which is missing and easy to implement.

    19 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Appreciate you raising the idea, Emma. To round back and confirm current functionality - If needing to send emails for invoices to multiple customers at once you could use the email feature from the contacts list view - See our Xero central article for detail on this. 

    If it's something you'd commonly do you may like this article in helping you set up email templates where you could create and save a custom template that you'd use when sending an overdue invoice. 

    It'd be good to hear if there is detail that this method doesn't help you resolve, that we can share back with our product team. 

  11. Very very occasionally, sending an e-invoice will fail. When this happens, currently the only way to find out is to follow up with the client about their unpaid invoice, find out they never received it, go into the individual invoice and look at the history. An alert would be very useful.

    5 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  12. Include an option for adding line items in advanced templates

    7 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  13. I would like to be able to have a link to click that takes you back to the project that the invoice was created from. There is a note to say what project it was but I have to go to projects and find the project, I would love for this note to be a direct link to the project.

    16 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  14. The need to have an occassional tax point date that is different from that of the invoice date has arisen, usually found in the retail sector, and there is not currently an ability to add the field to the sales invoice form. Can there be the ability to have this feature added, albeit a hidden one? Currently the work around is to create an invoice outside of Xero and send that version to the client, causing additional workload. We have been seeing this from vendors for years but the workaround there is entering in the tax point as the invoice…

    6 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  15. Ability to mark an invoice as "shipped". I want to use repeating invoices, but it's an administrative nightmare having to use an external method to track which orders have been shipped to the customer. It's not like you can even download just the invoice header information into a spreadsheet and use that. The export option downloads all of the lines, as well.

    An invoice could have a field like "physical item to ship" or "requires processing after payment" that could be used to filter for "unprocessed" items.

    A tracking number would be useful, too. Setting it to "shipped" would send…

    29 votes

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     ·  10 comments  ·  Invoicing  ·  Admin →
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  16. Title says it all, the current process requires a customer to full sign up with Xero (and be almost/forced to PAY) just to see an invoice history.

    This should be accessible via a rotating link where the current "View all invoices" link is in the upper right -- or extremely simple login system that just takes an email and password.

    5 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Hi Adam, understand that there can be confusion for a customer if it is their first time making use of the link and not already having a Xero account. 

    The need for the user to create a Xero login to access and view their outstanding invoices with you if for yours and their security in the information that can be viewed. 

    Appreciate you may like a simpler sign up process for them and I have slightly adjusted the title of your idea here for this.   It's not something we have intentions of developing at this time, but we will get a sense of the wider interest from your idea here. 

  17. Currently in European Countries except for the United Kingdom, the comma is used as a decimal separator not the dot.

    Europe: x.,xx i.e. €1.250,55
    UK: x,
    .xx i.e. £1,250.55

    For those Xero users invoicing to Europe countries It would be great if we could change the format of these numeric separators to better conform to European countries.

    The only ability we have at the moment to customise this is to remove the comma separator completely and have no decimal places.
    i.e €1 251

    9 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  18. Please look at amending the template for customer statements. Its terribly presented at the moment with overpayments being recognised under the invoiced amount section as a negative and balances not cumulating at the end

    8 votes

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    4 comments  ·  Invoicing  ·  Admin →
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    Hi Neilin, I know you've mentioned customising the template, however from the sounds you'd like to change the behaviour of how items within a customer statement is represented?

    If so it'd be good to understand more of the reason of why you're wanting to show overpayments as a positive? 

    If a customer has paid more than expected amount this amount is then a credit on their record and in turn draws down the total amount owed. 

    Alternatively you may want to be looking at recording as a prepayment? 

  19. Ability to use BPay reference number for invoice reference number.

    Purpose: Users can easily have an option to utilise BPay reference number as their invoice number.

    30 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  20. Please could you enable the option of re-ordering an invoice on the mobile app. Sometimes invoices need to be changed or additions to be made to specific dates. For example, if I want to amend my invoice and add a charge , I would like to be able to press a re-order tab, to make all items billed live, so I can move then up or down the invoice. It is not a new idea, a lot of payment software have this as standard.

    7 votes

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    2 comments  ·  Invoicing  ·  Admin →
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