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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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121 results found

  1. 2 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hi team, the option to add a % discount to line items of an invoice is available via the Xero Accounting app, on both Android and iOS devices. You'll find this from the menu in the top left (3 dots for Android, and 'Options' on iOS). 😊

  2. On the Edit page

    Please can you display the combined chart of accounts account code with the CoA description in the account column as you do on in the classic view, rather than us needing to click on the description that shows in the column, so the account code then also shows.

    We use three brands which use the same numbers for the same services but then add two alpha to show the brand: 200AA, 200BB, 200CC etc. and because of the display in the classic invoice edit view to help the double-checking before sending the invoice we check the…

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Thanks for the screenshots and feedback here. We've made a lot of changes to new invoicing since first announcing the retirement of classic invoicing. You'll find you can now view both the Account code and Account Name in the Account column when editing your invoices. 

  3. It is currently not possible to change the exchange rate used in the new invoicing screen, when invoicing in a foreign currency. You have to switch back to classic invoicing to correct it to the monthly rate we have entered in settings.

    108 votes

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    41 comments  ·  Invoicing  ·  Admin →

    Hi team, we have recently released the ability to set the exchange rate within new invoicing for organisations that use multi-currency.

    Just like classic, as soon as the invoice currency is changed to a currency other than the orgs base currency, the option to 'Set exchange rate' will appear which you can click to edit.

    We know this is an important feature you've been waiting for in the new experience, and we're really keen for you to try it out and share any feedback you have back with us here. Thanks!

  4. Ability to create an invoice template that saves the line items, e.g description, quantity etc
    Instead of having to manually enter the same description for each new invoice created, just save it as a template. Not just as a branding template.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hi everyone, as shared earlier here if you have common inventory and services you trade, you can add these as items to your Products and services

    You can reduce the time spent by using the Item column when invoicing to find and select the items you've saved. 

    If you're looking to add 'description' only lines we're looking into this with new invoicing and you can follow updates for this across on this idea.

  5. When a sales invoice is created, there should be a place where i can see what is the gross profit. If not, I would have to go back and forth between the inventory module and the sales invoice module to maunally calculate.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
  6. When emailing an invoice to a customer there is an option to insert a link to the invoice. However the link is always placed at the end of the message and I have to cut and paste it where I want it in the message.

    Could the link not be inserted where the active cursor is instead? Saving the user the hassle of moving the link.

    See mock up.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hi community, with the improved send experience in new invoicing you'll find this is now possible. 

    When you add the Online Invoice link through placeholders, you'll see it is automatically inserted wherever the cursor is placed in the email on the left and you can get an instant visual of what this looks like to your customer on the right. 😊

  7. Please allow a customers unique name and number pasted into the "to" box, be the only customer information required to continue filling out the invoice.
    My continued use of Xero depends on this action to stay as it is.
    Some users will not want to use Xero invoicing other than to use it as a debtors ledger and GST etc manager.
    In our case, we paste the name and number in the TO field, the only " item " we sell is one invoice worth our invoice total. The invoice number and reference holds our real invoice number.
    It is…

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Hi everyone, to confirm for anyone coming across the idea here. In new invoicing the contact card will open so you can add more details of a new contact. However, the name is the only field required, so you can simply enter the name and then click Save to continue on. 🙂

  8. For a business needing to invoice based on a percentage share (eg horse racing syndicate), it would be useful to have an additional column to calculate the percentage of the full amount.
    A fix I have used is to apply a discount of 100- the share percentage but it would be more professional to have a percentage column.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Hi Anne, as previously shared there is a discount column within new invoicing. If not shown automatically - click the show/hide columns button to check and select Discount.

    You can enter discounts as either an amount of percentage. If you'd like to enter a percentage discount simply add the % character in the field 🙂

  9. previous invoice pricing to a customer, I want to see who i sold it too so i can do the same pricing, Instead of the history of products and invoice just say Invoice and Bill

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
  10. Ability to add emojis to email communication templates and customised docx templates.

    E.g.

    Hello Jane 👋

    and

    📨 hello@emailme.com

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hi everyone, we've released a new experience when sending with new invoicing in Xero. You'll find with the side-by-side view along with being able to cc and Bcc others in the email you have the ability to also insert emojis into the email. 🎉

    The preview on the right will show you how these ill appear when sent to the customer. 😁

  11. With the old invoice format—when you edit the invoice issue date, the due date doesn't change. When you edit the issue date with the NEW invoice format, the due date automatically changes. Not sure about others, but I don't want it to do that. I'll often issue an invoice in the first couple of days of the month but then immediately backdate it to the end of the previous month. I don't want the customer's due date to change. I change the due date back, manually, but again—it's more clicks.

    Changing the issue date (and undoing the change to the…

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →

    Thanks for the feedback on the behaviour of the dues date, community. Our product team have implemented a change to this as of today, so now if you update the issue date after you've set a specific due date, it will not automatically update the due date when you make issue date changes.

    We appreciate our customers have different expectations of the behaviour between issue and due dates in new invoicing - Along with other changes we're developing for the due date picker, we'll soon release the option to 'Reset to default due date' which will let you intentionally update the due date based on your invoice's contact's default due date (if set) or your organisations default due date, just by clicking this option.

  12. It would be useful to have a cc and bcc field when sending invoices so that either the business owner or another individual could receive a copy of the invoice when it is sent. This functionality is available in QuickBooks.

    78 votes

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    24 comments  ·  Invoicing  ·  Admin →

    Hi team, with the release of our new send experience you now get full visibility of what's being sent to your customers when sending from new invoicing with a side-by-side view. Along with this, the team have developed the ability to add CC and BCC so you can easily include others.😁

    Thank you all for sharing how we can make Xero better when running your business.

  13. Invoice - Be able to have Xero automatically create a credit note if an invoice is negative. Show the invoice as paid in full and generate a credit note for the remainder. The credit can then be applied normally to other invoices on the customer account.

    9 votes

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    1 comment  ·  Invoicing  ·  Admin →

    Hi Darren, returning to your idea here we have released a change within new invoicing that'll suggest and enable you to create an Overpayment for any amount that exceeds the total of the invoice. Saving you the time of having to create this transaction separately. See more in my update on this idea. 🙂

  14. You can now create a contact from an invoice. Great, this was overdue.
    Why stop at only allowing some of the details though? Weird.
    Now I have to go back into the contact and edit it to add Company name etc.
    It's just creating more work when I could have done everything from the one spot.
    Please fix!

    6 votes

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    4 comments  ·  Invoicing  ·  Admin →

    Sorry for not updating you here sooner, team. We've been making a lot of changes within new invoicing. One of these being enabling you to enter more contact details from the new invoicing screen, without having to navigate away.

    You'll find you can now enter the contact name, email, billing address, delivery address, and phone all from the contact card within a new invoice. These details will be reflected without the need to refresh the screen 🙂

  15. When you create an invoice the payment terms default to what is set for each customer (ie. 45 days from end of month, 60 days etc) however if you then change the issue date of the invoice, it defaults back to 30 days for every client regardless of their terms. We are looking for it to caclulate to each clients correct terms whenever the invoice date is changed

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hi team, with some recent changes we made to the date picker in new invoicing you should find this is now working correctly for you. When creating a new invoice the default due date is triggered by the invoice settings, or where set for an individual contact this'll be the date used, also as noted in my update here - now if you update the issue date after a due dates entered, it does not automatically update the due date when you make issue date changes.

    If you're still finding any discrepancies in what you're expecting I'd recommend raising a case with our specialists at Xero Support so we can get more detail and confirm the behaviour you're getting.

  16. Creating a summary at the bottom of a sales invoice showing the total net brokendown by vat rates to give the customer a clear view of what they are purchasing

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Hi Alex, you'll find this is now possible. The different VAT rates used in the invoice will be shown as subtotals beneath the total invoice amount. With the updates that our team have made to the send experience your customers will also be able to see a quick view breakdown of this in the email they receive 🙂

  17. Ability to select a date that says payment is due upon receipt of this invoice. This is "due date" is used just as much as net terms of 30 days.

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →

    Hi community, returning to the idea right now you could enter a Due Date that's the same as the Invoice Date (or set it to whatever the date is when the invoice is being approved and emailed).

    Additionally if you'd like to specify the text that appears (such as 'This invoice is due upon receipt') you could either:

    • Add this into the ' Terms & Payment Advice (Invoice and Statement)' on a Standard invoice template, or
    • Add this text into the Footer of the invoice template on a Advanced branding theme
  18. Option to Auto Fill Account, Tax Rate, Sales person for all rows. It gets quite time consuming to manually add for each line (even if it is a button at the top of the fields allowing auto fill of all, that would greatly help)

    1 vote

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    1 comment  ·  Invoicing  ·  Admin →
  19. When sending an invoice from a mobile device, remove the “send me a copy” button, or at least let us make a one time adjustment to stop having to turn it off every single time.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Appreciate letting us know how we could improve your flow when working from the Xero Accounting app, Joshua. Our team have just released a change for iOS to align with the Android behaviour.

    Now, when you send an invoice or a quote, the 'Send me a copy' field will be unchecked by default.🙂

  20. Ability to send invoices through PEPPOL network.

    Purpose: To comply with the European standard of e-invoicing and e-ordering. Especially for those who deal with the public sector.

    69 votes

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    58 comments  ·  Invoicing  ·  Admin →

    Hi team, we apologise for the delay in updating this idea - In December 2025 Xero began supporting Peppol eInvoicing for some EU countries including Belgium, Ireland, Malta, Austria, Bulgaria, Cyprus, Czechia, Estonia, Germany, Latvia, Lithuania, Luxembourg, Portugal, Slovakia, and Slovenia.

    Eligible organisations in these regions can now register for, send, and receive compliant Peppol e‑invoices and credit notes with Xero.

    Along with the countries above, Xero supports eInvoicing in Australia, New Zealand, United Kingdom, Malaysia and Singapore.

    Looking forward, we’d like to get a good gauge of our users interest in supporting eInvoicing in other regions. It's best for us to track this for each region customers are interested in. We have existing ideas related to support for France and Spain that we’d like to point you to vote on, or please do create a new one for your region so we can begin to get a sense of…

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