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This is now showing in quotes as well this week, why?
Was not an issue last week, was able to add an item from list without qty and unit price showing as zero.
This is confusing to our customers.
Not being made aware of this happening.

Can this please be changed back, this is not user friendly.

Regards
Sue

If Xero accepts the fact that description lines are added to 'group' items or add 'sub-headings' (which is what we are after), it then follows that if you produce a 'Receivables Details Sales' report showing line items of the sales, then it is only logical that the line items are displayed in the same sequence as the invoice. Currently they are sequenced on the date/time in which the line item was entered. ie If I add a line and move it within the invoice layout, that is NOT reflected in the reporting. The whole reason for wanting description lines is to ensure that the invoice is readable. The same applies when you produce a detail sales report. This is just basic logic and shows how the basics are being ignored by Xero.

So as I understand it, this problem is not being addressed now or in the foreseeable future??
I may be missing something here, but we don't require 'inventory' based invoicing, we are providing a professional service invoice to our clients - our problem is the interaction between XPM and the Xero file. All we need is the ability to delete , quantity, price and amount, so we don't have a zero appearing against each separate paragraph in the invoice - This doesn't appear to be a major change, particularly as you could previously do this in 'classic' invoicing.
Kelly, perhaps someone from Xero can reach out to the comment providers in this thread, as I'm not sure the Xero team are fully understanding the issue?

Just to "provide clarity and set expectation", we as the users have an expectation that features that were previously in the Classic Invoicing, should still be available.

This was the first difference to Classic invoicing that I noticed and the main reason I resisted the switch until it was forced upon us. As a result my invoicing takes longer currently than it did years ago, yet monthly fees have constantly increased. Now we get 'so sad, too bad, ain't gonna happen' via the euphemistic "not in our pipeline just at this point". Seriously, Xero's current vibe is '***** the customer, we have our own agenda and that's much more important'. So sad, it used to be a great service.

Not everyone has the same needs. This suggested change needs to be made optional, allowing flexibility in the information conveyed on the invoice.

Yet another example of where 'new' invoicing doesn't have the "feature parity" we were promised, and still no acknowledgment that this was a feature that was working perfectly and was inexplicably removed.

I guess the team being "across the idea" is something ... now we wait for them to finish their "deep dive". I think there's enough buzz words for a full bingo card

Being able to do this was already a work around for the fact that we can't have multiple delivery addresses or that any change to an address on 1 invoice then changes it for them all (I mean how daft is that!) Another incredibly frustrating consequence of "new invoice" showing that new doesn't always mean better!
I am now having to duplicate work because we can't use XERO to generate the invoices and have gone back to good old Sage Line 50 and importing!

Hi, agree with the recent comments posted - It seems to be a relatively easy change to make. This is critical to our practice invoicing procedure.
Could we get some response/update on this matter please.

Kelly. I agree with you and have voted. Just wondering if you are using the same set of descriptions a lot of the time could it work to keep a set of Draft documents with the text available to quickly copy - either as draft invoices, draft quotes or draft purchase orders. (all can be copied to create invoices)

500 people have voted for description only lines to be available under the inventory. Why is Xero ignoring this? It is incredibly time consuming having to either manually type or copy and paste text to create description only lines. The majority of my invoices are description only so I have to copy and paste 5-6 sections of text each time! This is a real backward step from Classic invoicing. 18 months since this reply from Xero and I see people are still complaining about this issue.
Xero - listen to your customers!

It would be great if Xero would allow for a description only line in invoicing, one that did not need to contain a quantity or $ value. This would allow for a templated description that did not correspond to a product itself. For our business for example, we use a header that says 'Professional services consisting of' and we put this in a separate line above the listed product items. Currently this populates 0's for the other fields and this looks untidy and the only way around it is to manually type the description. Ours is short so it is ok but there are times when a longer description only field may be useful.

Products & Services - When creating a new item code, and saving the amount to $0.00 so that amount can be entered when creating invoices, it would be great if draft invoices rettained all the information that populates - such as description, account code and tax rate.

At present I am having difficulty saving a new item under Producst & Services with $0.00. Then when creating an invoice for my client to complete, manually entering $0.00 and saving, he opens the draft invoice and the item code is still visible but nothing else.

I have done a work around by making this 1cent - but I don't understand why I need to do a workaround and it feels embarrassing telling a client to remember to update the price because the system doesn't work how we need it to when he pays a lot of money each month.

When creating a repeating invoice and using $0.00 - this retains the account code, tax rate and description. This was ultimately the best work around I could come up with.

Thanks for considering this idea

This does not answer my question, I don't want to leave the box blank, I just do not want to have to delete 0.00 before I type the amount in the price box.

Need to have a Description ONLY Option in Product and Service which has no Account , Gst & Qty etc.

Just a description - this would speed up invoicing a customer so much quicker and keep invoice looking tidy

This is critical to our practice - the completion of invoices is now not efficient and has become unnecessarily time consuming. We just need a simple change to allow the zero amount to be deleted at the invoice level - just like classic invoicing.
I had been switching back to classic invoicing to get around this problem.

Yep absolutely need this for SO many reasons. Going to try copying an existing invoice to see if that works, but so far the solution has been to start implementing FreeAgent instead (FYI reminder: leave reviews on TrustPilot)

Thanks for your comment but this still does not help my situation as it would mean that I would need to write out or copy and paste from a saved template the work that I have completed for my client so that the system recognises that it's a "description only" line and thus, not include "financial" information.

I just don't know why you would change something that works well for many of us and require more time, energy and effort to make sure that our invoices provide sufficient information to our clients so that they are happy to pay us.

To the product team, please help and correct this issue so we can continue to use the product as we have been doing in "classic invoicing".

I hope that you will seriously consider this matter.

Thanks in advance.

I wish you had the option to remove units and price from the transaction entry screen if you don’t need it-as it is this just requires extra clicks to get transactions in.

A suboptimal work-around it to create new invoice templates if the data being added is not customised from the inventory line item used in the classic method.

Otherwise, be careful which invoice template you send.