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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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158 results found

  1. It would be great to have an invoice template default set up per Customer in their Contact settings.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
  2. In the classic invoicing history, we can see the date and timestamp, this is not available in the new invoicing - see attached screenshots.

    We use this time stamp a lot for trouble shooting - like what time or XPM and what time was the invoice approved. This helps if there is an integration problem or double up, or payment query.

    78 votes

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    28 comments  ·  Invoicing  ·  Admin →

    Well that was quick! 😉 It turns out along with an entry when an invoice is sent, our product team also managed to release time stamps 🎉

    In history & notes of new invoicing, next to the date you'll now see a time stamp of when an entry occurred. Thank you all who voted and shared with us on the idea, here. 

  3. For a business needing to invoice based on a percentage share (eg horse racing syndicate), it would be useful to have an additional column to calculate the percentage of the full amount.
    A fix I have used is to apply a discount of 100- the share percentage but it would be more professional to have a percentage column.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Hi Anne, as previously shared there is a discount column within new invoicing. If not shown automatically - click the show/hide columns button to check and select Discount.

    You can enter discounts as either an amount of percentage. If you'd like to enter a percentage discount simply add the % character in the field 🙂

  4. The Add Another Invoice link is not in the New Invoicing. This is really handy and it would be great if it could be reinstated. Thanks

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
  5. previous invoice pricing to a customer, I want to see who i sold it too so i can do the same pricing, Instead of the history of products and invoice just say Invoice and Bill

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
  6. Ability to add emojis to email communication templates and customised docx templates.

    E.g.

    Hello Jane 👋

    and

    📨 hello@emailme.com

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hi everyone, we've released a new experience when sending with new invoicing in Xero. You'll find with the side-by-side view along with being able to cc and Bcc others in the email you have the ability to also insert emojis into the email. 🎉

    The preview on the right will show you how these ill appear when sent to the customer. 😁

  7. A function that was used 100% of the time in classic invoicing

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hi Amy, although discount column may not be visible when you first use new invoicing, you can use the Show/hide fields option to choose which fields and columns are displayed - including Discount, and Save your preferences.

    Next time you create an invoice for a customer using new invoicing you'll see your field preferences from the last invoice should be in the new one. 

  8. With the old invoice format—when you edit the invoice issue date, the due date doesn't change. When you edit the issue date with the NEW invoice format, the due date automatically changes. Not sure about others, but I don't want it to do that. I'll often issue an invoice in the first couple of days of the month but then immediately backdate it to the end of the previous month. I don't want the customer's due date to change. I change the due date back, manually, but again—it's more clicks.

    Changing the issue date (and undoing the change to the…

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →

    Thanks for the feedback on the behaviour of the dues date, community. Our product team have implemented a change to this as of today, so now if you update the issue date after you've set a specific due date, it will not automatically update the due date when you make issue date changes.

    We appreciate our customers have different expectations of the behaviour between issue and due dates in new invoicing - Along with other changes we're developing for the due date picker, we'll soon release the option to 'Reset to default due date' which will let you intentionally update the due date based on your invoice's contact's default due date (if set) or your organisations default due date, just by clicking this option.

  9. When you invoice a new customer you get the option of "Add address" which is great to quick add their email address and postal address. Can this also include adding the phone number? Currently the only way to add the phone number is to go into contacts and add it that way but to me it is a much more important detail than postal address. If I need to chase up anything to do with the invoice i don't send the customer a letter, i call them so i do need to input their phone number and just want a…

    4 votes

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    1 comment  ·  Invoicing  ·  Admin →

    Hi team, this is now possible. Within new invoicing you'll find we've enhanced the contact card that allows you to add or edit contact details on the fly. From this card you can now add or edit the Contact name, Email, Billing and Delivery address, and Phone number. 🙂

  10. I have discovered that the invoices as they appear in the Preview button of an invoice only gives a preview of how the online invoice will display. This is therefore different from the PDF version of the invoice when it is downloaded as a PDF or sent to my clients. The PDF version looks a lot messier and looks far less professional. It was informed that, it is currently not possible to make the PDF version appear like the Preview version, or vice versa. I would like to know if anyone else has some ideas of how to align the…

    20 votes

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    4 comments  ·  Invoicing  ·  Admin →

    Hi everyone, recently we made a change to the Preview option in new invoicing. Now, when you select to 'Preview' in new invoicing this'll open a new browser tab with a view of the PDF of the invoice. This means you can also see how your invoice will look to the customer with a docx / advanced branding theme applied.

    Our team are also doing more to look into how preview works and how your invoices look. We'll update again if there's more development to share. 

  11. There is an issue with the new GUI for invoices in xero. My work flow requires making multiplke repeating invoices from a standard invoice. At present this can be done by creating a draft, and then converting the draft invoice to a repeating invoice. The draft stays put in the drafts folder and can be converted into a new repeating invoice. Once I have set up all the repeating invoices I require, I can delete the draft.
    The option to create repeating invoices from drafts in the new GUI has been removed. Where is it?

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hi community, we have just gone live with the ability to create a new Repeat template from a Draft invoice 🎉

    You'll find this option from the 3 dot menu within a draft invoice. Thanks for your input through this idea.

  12. It would be useful to have a cc and bcc field when sending invoices so that either the business owner or another individual could receive a copy of the invoice when it is sent. This functionality is available in QuickBooks.

    78 votes

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    24 comments  ·  Invoicing  ·  Admin →

    Hi team, with the release of our new send experience you now get full visibility of what's being sent to your customers when sending from new invoicing with a side-by-side view. Along with this, the team have developed the ability to add CC and BCC so you can easily include others.😁

    Thank you all for sharing how we can make Xero better when running your business.

  13. Invoice - Be able to have Xero automatically create a credit note if an invoice is negative. Show the invoice as paid in full and generate a credit note for the remainder. The credit can then be applied normally to other invoices on the customer account.

    9 votes

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    1 comment  ·  Invoicing  ·  Admin →

    Hi Darren, returning to your idea here we have released a change within new invoicing that'll suggest and enable you to create an Overpayment for any amount that exceeds the total of the invoice. Saving you the time of having to create this transaction separately. See more in my update on this idea. 🙂

  14. We issue quotes / invoices to customers, and POs to our vendors that include links to more detailed instructions / specifications on our Sharepoint server. The links don't appear live on the PDF documents so folks have to copy and paste them to view the additional content. It would be great if URLs could generate live hyperlinks so that additional information can be linked in the body of a quote / invoice / PO

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Hi Vanessa, 

    I just tested adding a URL in the Description field on a standard invoice template and when viewing the invoice as a PDF, the hyperlink to the URL does work if you mouse-over the first line of the URL.

    Alternatively, if there are common links you want to direct your customers to, you could add them to other areas of your invoices, quotes or PO by using an advanced template.  For example you could create an invoice template for a certain type of scenario with the relevant links you need to share, and add them just below the line items and total amounts on the invoice. Then when you need to send these links you just select that invoice branding theme.

  15. You can now create a contact from an invoice. Great, this was overdue.
    Why stop at only allowing some of the details though? Weird.
    Now I have to go back into the contact and edit it to add Company name etc.
    It's just creating more work when I could have done everything from the one spot.
    Please fix!

    6 votes

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    4 comments  ·  Invoicing  ·  Admin →

    Sorry for not updating you here sooner, team. We've been making a lot of changes within new invoicing. One of these being enabling you to enter more contact details from the new invoicing screen, without having to navigate away.

    You'll find you can now enter the contact name, email, billing address, delivery address, and phone all from the contact card within a new invoice. These details will be reflected without the need to refresh the screen 🙂

  16. INVOICING - in the field 'Unit Price', it would be great to be able to have this default to the hourly rate we charge (and to override if necessary). We send our invoices to our clients at the end of each month, and therefore there are several entries for the daily activities charged throughout the month, hence having to input the hourly rate several times for each invoice.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
  17. When you create an invoice the payment terms default to what is set for each customer (ie. 45 days from end of month, 60 days etc) however if you then change the issue date of the invoice, it defaults back to 30 days for every client regardless of their terms. We are looking for it to caclulate to each clients correct terms whenever the invoice date is changed

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hi team, with some recent changes we made to the date picker in new invoicing you should find this is now working correctly for you. When creating a new invoice the default due date is triggered by the invoice settings, or where set for an individual contact this'll be the date used, also as noted in my update here - now if you update the issue date after a due dates entered, it does not automatically update the due date when you make issue date changes.

    If you're still finding any discrepancies in what you're expecting I'd recommend raising a case with our specialists at Xero Support so we can get more detail and confirm the behaviour you're getting.

  18. Ability to upload invoice lines into sales invoices (like journal upload) When you have to produce large multi line sales invoices the ability to upload from an excel file would be a huge timesaver instead of having to enter each line individually.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hi team, as noted earlier - You can import invoices with a CSV file. If you'd like to add multiple lines for the same invoice you just need to use the same invoice number for each row of the file. See our help and tips on the formatting of the file. 😊

  19. Need to be able to void/delete invoices on mobile app. (Not have to do it via xero on computer)
    VERY frustrating for clients who invoice daily from their phone and need to void or delete an invoice.

    9 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hi community, you can now Void Awaiting payment invoices through the Xero Accounting app 🎉 You can find steps on how to do this in Android & iOS on Xero Central. 

    We appreciate the feedback we've received from you here, and hope this change helps improve your flows of work while on the go!

  20. Currently: In new invoicing we are provided with suggested items when completing fields such as "To:".
    Using Enter at this points selects that highlighted suggestion, but using Tab ignores the highlighted item.

    Request: Enable Tab to be used in new invoicing to confirm a highlighted selection. The same function as Enter currently provides within this context.
    Tab is an active keyboard option in other areas of Xero such as Bank Reconciliations so this would keep the UI more consistent.

    17 votes

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    6 comments  ·  Invoicing  ·  Admin →

    Hi team, we recently made a change to the tabbing behaviour, so now when you tab to a field and highlight an option, tabbing to the next field will hold the selection that was highlighted.

    For example pressing Tab in the 'To' field will hold the highlighted contact, and move you onto the 'Issue date' field.

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