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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. We print packing slips for every invoice we print, since the changes xero has made it has added another step in out process, we are all about streamlining our processes. We would like to revert back to the old way as this is adding time and is also adding more unnecessary files to our computer system. please help us to streamline this process again as the current system doesn`t work for us

    18 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  2. Make the functionality of quotes similar to invoices, e.g. import quotes, bulk approve quotes, bulk send quotes. I recently had to send out 417 quotes for the same thing and they had to all be done individually which was extremely time consuming. If they had been invoices, I could've imported them on a spreadsheet, approved them all at once and sent them all at once. Instead each one had to be done individually.

    5 votes

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    0 comments  ·  Quoting  ·  Admin →
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    Appreciate your liking to invoices in Xero, Angela. Each functionality would need to be considered in isolation so I've changed the title of your idea here for bulk sending.

    We don't have any direct plans for this right now, but we'll begin to get a sense of the interest and keep you updated of any change, here.

    You'll find an existing idea for import/export of quotes that you may like to join as well. If there's any other feature like this that you'd like to see welcome to start another idea. 🙂

  3. In New Invoicing we can now hide the tax amount column. As this is for organisations that are not registered for tax, the Tax Rate column is also redundant so would it be possible to hide that too? We are set up as No VAT Scheme so both these columns just get in the way and it seems odd that we can mask one but not the other when you only ever need both or neither.

    While we're at it, could we do the same in Billing?

    Thanks

    6 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  4. 4 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Hi team, it's great to hear how useful you find the quick view in bills and how this would be helpful on the invoice side to help you quickly process invoices.

    We don't have immediate plans around this but are keeping a watchful eye on the interest from the idea here and will be sure to let you know if any plans are made. Thanks

  5. Copying part of a sent invoice perhaps just invoice number and amount to my e-mail would avoid a problem I had.
    My e-mails were hacked and a monthly rent invoice I had sent was copied the next month with amended bank details.
    I no longer send copies to my e-mail although now I have to concentrate more so I know which ones I have sent.
    This type of fraud has happened to someone else I know - we are more careful with our e-mail security now.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    I'm sorry to hear that your email was hacked, Joanne. As you may have seen in other ideas on the site we are working to develop the History & Notes so you'll soon be able to see detail of the email an invoice has been sent too. Doesn't ideally solve for what you're asking here, so we'll continue to track this separately and update if there's any news of having more control of what you can send with the send to self option.

  6. It’s not possible to view the original invoice exchange rate in New Invoicing. New invoicing only shows the current exchange rate. I have to revert to classic invoicing to see what rate was used when posting the invoice.

    6 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  7. Ever since Xero updated the online view to hide invoice info, I get one or two clients a month asking me what they're being billed for.

    Of course all they have to is click for details, but users are funny that way... they're not seeing it, and there's really no good reason to have this info hidden. I wish there were at least a setting to show them as expanded/visible by default, or even just have the first bit revealed so people would notice that they can click to expand.

    As it stands I have people who think I'm invoicing…

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  8. When checking information on the inventory screen it would be extremely helpful if you could click on the 'In committed quotes' or 'Quantity on order' to see the customer or supplier to which they are assigned. Sometimes I need to chase a supplier for parts but have to waste time trawling through the purchase orders to track down who they have been order from. Likewise it would save time to be able to go straight to the customer quoted once an item has been received.

    26 votes

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     ·  11 comments  ·  Quoting  ·  Admin →
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  9. I am trying to archive legacy quotes - I have followed your instructions but when I highlight the selected quotes, there is no option button for archive?

    We want our quotes section to a more true reflection of the current business activity but at the same time do not want to have to delete legacy quotes. There is a need to archive similar to Inventory feature.

    15 votes

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     ·  1 comment  ·  Quoting  ·  Admin →
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  10. When a selecting the new invoicing platform, you lose certain functions.
    The first function that has been lost is the ability to copy invoice data to a purchase order - this feature needs to added to the new platform as some business use this to purchase items that have been sold from a supplier and makes sure there are no errors.
    The second function is when invoicing from Project the time entered for that project is no longer being allocated to an invoice and showing in the project as not invoiced, this will cause doubling up on billing.

    182 votes

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    130 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, appreciate the continued interest and support this idea receives.

    I know it's been sometime since our last update, and I understand frustration in recent comments wanting more news on where this is at.

    I want to confirm our product teams still have good intentions to develop the ability to copy to a purchase order from within an invoice, however with the current option of being able to copy to from the invoice list and prioritisation of other pieces of work this isn't roadmapped just yet.

    I totally get the needs here and hearing how you found this feature so useful. As soon as there's further news we'll make sure to share this with you all, here. Thanks

  11. Allow the contact's account number <ContactAccountNumber> to be included on Branding Theme invoices (and other documents).

    The <ContactAccountNumber> is allowed to be included on system default invoices.

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    ✨ Hi everyone, thanks for sharing your feedback on having a dedicated account number field on sales invoices.

    We understand why having this as a clear field on the invoice would be helpful, especially for businesses that use account numbers as an important customer identifier.

    We’ve reviewed this idea and moved it to Gaining Support, so others in the community can vote and add their comments.

    If this would make a difference to your workflow, it’d be really helpful to share more detail on how you’d expect this to work in practice — for example, whether you’d want the account number to appear as a dedicated field while creating the invoice, carry through to the online invoice and PDF by default, or be available without needing template customisation.

    The more detail and support we see here, the better we can understand the demand and the best way to assess the idea.

  12. When entering a quote, we have to enter an account code for every line of a quote. If we type one in incorrectly (for example entering code 2000 instead of 200), then Xero opens a link to add account codes. The problem is that this does this in the same window. You cannot go back to your 38 line quote that you spent nearly a half hour creating because Xero didn't open a new window, no they put the link to new account codes in the same window as the quote. If you hit the back button to get back…

    4 votes

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     ·  0 comments  ·  Quoting  ·  Admin →
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  13. Ability to create recurring credit notes for both suppliers and costumers.

    18 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  14. I would like to submit a feature request for the Statement of Account (SOA) report. Currently, the SOA allows for downloading the entire account summary for a contact, but it lacks the ability to filter and download specific invoices based on types or any other granular filtering or customization.

    For example, in my organization, clients sometimes use multiple revenue streams. Invoices are categorized by these revenue streams. There are instances where my clients only need the SOA for one particular revenue stream.

    It would be incredibly helpful if the SOA report could include a filtering option where users can select…

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  15. Customer statement - with a customised due date option.

    The option to be able to email customer statements directly from Xero with a customised due date. Eg. Selecting email customer statements to 30th June and only invoices that are due up to the 30th June are generated and emailed (rather than everything that is invoiced on their customer card which in our case could be up to 12 months in advance).

    9 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  16. Repeating Invoice - Update repeating invoice if contact email address is changed
    Cant add vote to original post since status changed to "Not Planned" so escalated!

    14 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  17. I would like to see the ability to type the tracking category into the field in the new invoicing, be available again rather than a drop down menu that its not user friendly or time saving. The drop down often jumps to the incorrect tracking category, even after the correct one is selected.

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  18. When emailing a sales invoice which has a credit note applied, the basic email template text should quote the amount owed MINUS the amount of the credit note. The email is incorrect with regard to the amount owed, and customers often erroneously overpay.

    7 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  19. Be able to remove the csv file option when viewing invoices online. I have a template set up which gives a detailed description but only a total price as I do not want customers to see the individual prices. However if they view online and download the CSV they can see this detail. It only seems to happen when emailed to Gmail accounts as we don't include the invoice link in the email. I now have to put in 0's for each line item and manually enter the total amount.

    4 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Hi team, while we appreciate your interest in being able to restrict the export formats of your online invoices, we want to be upfront that we don't have any plans for changing these options at present.

    We are continuing to gauge the sense of support in this through this idea, and I will share if there are any updates.

  20. Please add option to show invoice values excl/incl tax in invoice list views

    Bulk invoice features. We would like to see more functionality added to the bulk editing in the sales overview/invoices:
    - Bulk editing of Due dates
    - Bulk editing of Expected date
    A more consistent 'Tally by checkbox' - this works really well in the invoices lists where a sum of all checked invoice values are shown but this feature is missing in invoice searches.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Jonas, it's best if we have each idea as a separate thread in the forums here so other members know exactly what they're adding their vote for and our product teams can gauge the interest in a specific feature.

    I see you've already found and voted for this idea on bulk editing expected date. I've also just added your vote to this idea on bulk date change, and I'll slightly amend the title of your idea here for the 'Tally by checkbox' when you have a search applied.

    While the current amount due shown on the list view will show as tax inclusive, if you'd like to view inclusive v exclusive you could run the Receivable Invoice Summary report where you have the option to add Gross, Net and Tax columns. Alternatively if there's a specific reason you'd like to view this from the list of invoices…

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