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It is not very often we only get one expense receipt per person. Xero Expenses should have the functionality to upload more than one receipt/photo as in Xero Classic expenses, and as such is taking far longer to process.

this is driving us crazy!!

It's crazy that this is still not possible! Come on Xero - make your tools user friendly. Shouldn't be too hard to build a multi-page function for Xero Expenses (and Hubdoc)!

@Xero... why is this critical issue more than 2 years old from when it was first shared and still no fix?
surely this cannot be such a major fix that its taken 2 years research and still no solution?

Our organisation has recently implemented expense claims. Our staff have also raised the issue they would expect to be able to load multiple receipts on the app. I hope this can be resolved soon.

Honestly, it's absurd that in 2025 this is not a standard feature yet.

One receipt at a time is wasting valuable time. You may even have to attach two receipts or documents for one claim, especially if original cost is in foreign currency and you want to show the amount taken from your bank rather than the XE exchange rate.

This would be beneficial to load more than one file/photo for expense claim. Sometime you have an invoice then the receipt if paying online with company credit card.

My teams rarely have a single receipt to claim. There are typically 10-12 receipts at a time. This system limitation drives them nuts!

Our sales and engineer teams don't want to waste time submitting one receipt at a time. We are now looking into alternative solutions with other providers.

I was surprised that I can only add one document to an expense claim.

It's not needed all the time but is frequent enough (and others have it) that this feels like a large annoying feature gap. From the dates on this thread I presume it's not liable to happen anytime soon.

(Looks like I can attach multiple files to this posting tho so someone sees the value of it.)

If I have 5 expenses and I will create a claim of these 5 expenses together I will only be able to upload 1 receipt but I MUST upload ALL of the receipts. I dont understand why the app let me insert all expenses in one single claim but does not allow me to upload all of the receipts for every single expense. doesnt really make sense to me. It needs to fixed urgently

If you have an iphone and use notes, create a new note, select the camera,, then scan documents. This will allow you to combine multiple pages into one PDF file and then you can sent it via apps or email to where you want it to be. To me this is one of the most underrated features on an iphone, but it will help in the sort term whilst this is sorted.

Generally agree with prior comments. I didn't see anyone mention that some vendors were now printing double sided receipts, so that would also be relevant here.
Today, I uploaded a 2 page emailed PDF receipt via Xero Me. Both pages were captured, and the details were auto-scanned correctly. However, I had to move the PDF file from my desktop to my phone to be able to upload with auto scan. I guess for a multi-sided or multi-page printed receipt, you could take separate pictures on you phone, combine them (somehow) into a PDF, then upload that PDF, but that is a time-consuming hassle.

How massively frustrating. 2 page hotel bill in a foreign currency with supporting AUD credit card screenshot. 3 images to select from my album. Why is Xero preventing all parties from seeing what they need???

Now that Classic expenses has been disabled, it is absolute BS to have to pay more for a subscription to use the Xero Me to manage expenses from non-company accounts with LESS options to easily manage expenses - no pulling in contacts to make entry faster, no ability to add more than one image for receipts where there is a separate paper for detail and another for the CC transaction. We have been happy Xero users for years, but will now be looking at QuickBooks to see if it is better value for the money.

This needs to be fixed now. Considering we are paying for the privilege of using the new expenses function in Xero, when classic expense claims were free, we need to be able to upload multiple files per expense claim. Could you please advise if this is being looked into and when it will be fixed.

This is the exact same issue for my company. Brokers travel a lot and get receipts in lots of different currencies. Also, in your classic system we always used to include screen shots from back accounts showing conversion charges etc to show what the actual cost was for each expense.

It's super frustrating that the new Xero expenses system is a downgrade from the last one.

One work-around is uploading a pdf with multiple pages - still not ideal

I come across long receipts a lot. Due to the Hubdoc limitation, I tend to only take a photo of the 'relevant' part of the receipt, but should CRA (Canada Revenue Agency) ever come calling for an audit - I will be in trouble. CRA will want all the receipts electronically, but it wants it COMPLETE. That means I either now spent hours to create complete records or I risk having to do the work OVER AGAIN when the time comes. I consider it negligent that you have not fixed this. Without this functionality, Xero cannot be the tool that supports us in an audit situation. It negligent of you to not work on this high priority issue!!!! Quite honestly, this should not be in the "product ideas" (which sounds too much like 'nice to have') but "fix-it" category.

Just as an illustration, what I have to do now (and this ties into the fact that the documents that are turned into Xero documents from Hubdoc are managed separately from the documents that are sent to Xero Files):
1. In app take photo 1 - upload
2. In app take photo 2 - upload
(3. etc.)
4. In hubodc select the photo that has the most relevant piece of information and create the invoice/credit memo - publish to Xero.
5. Ignore all the warnings of duplicate documents (sigh).
6. Correct auto-extracted info (such as dates, supplier, type of document) for photos 2-x.
7. Publish photos 2-x to Xero Files (individually)
8. Open Xero Files
9. Find photos 2-x and figure out which one is 1 or 2 or 3 or what have you.
10. Rename the file (Receipt page 1, Receipt page 2, etc.).
11. Go back into my bill/credit note.
12. Attach the missing photos.

[By this time night falls over our little town on the ocean, many other tasks have been neglected and will remain undone).

I'd be happy to hear if you have a quicker 'work-around' suggestion. And if you are suggesting using a scanner - most of these receipts are too long for a scanner as well, so I am creating multi-page documents via the web-interface, which takes just as much time.