UK Payroll - Better connection between Xero and NEST
Xero and NEST do not always link.
For example a client of mine has a pay date 15th September (pay period 15/08/23-14/08/23). This gets sent to NEST from Xero using a pay reference period 15/09/23-14/10/23. This results in the submission showing in the period following the current period on NEST.
I have spoken to NEST and they advised that Xero is incorrect and need to change the pay reference period to match the pay period so the file is submitted to the correct period within NEST.
Please can this issue be rectified to avoid manual submissions having to be made.
Alice Bowen
shared this idea
Hi everyone, thanks for sharing your experience with the NEST connection.
We’ve taken a closer look at how periods are sent to NEST from Xero. Our direct NEST integration uses the pay reference period defined in NEST’s own specification – that’s the period in which earnings are paid, rather than the pay period in which they’re earned. For arrears payrolls, this means a pay period like 15 Aug–14 Sep with a payment date of 15 Sep will appear in NEST under a PRP of 15 Sep–14 Oct.
We’ve confirmed this approach with NEST and it aligns with their employer payroll guidance.
We understand this can be confusing when you’re reconciling schedules in the NEST portal, and we’re feeding this feedback into our wider work to modernise the UK pensions experience.
If you’re finding that contributions are being rejected or you need to manually upload files for specific periods, please reach out to Xero Support so our team can take a look.
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Dallila Ion
commented
We have the same issue. We need to manually upload the pension contributions and new enrolments.