26 results found
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UK payroll - Remove Subject to minimum wage message from draft pay runs
I appreciate the need to comply with minimum wage but to have this message on every pay item showing when processing is not only annoying but confusing when processing. This should only be a warning prompt if the gross pay doesn't meet the requirement when pay details have been completed.
8 votesThank you for your feedback regarding the frequent Subject to minimum wage messages. We understand your feedback on these notifications.
Please know they are temporary and essential right now. The notifications were implemented to encourage employers to carefully review their payroll data to ensure compliance with HMRC’s new legislations, and to avoid penalties during this transition period.
We'll pass your feedback on to the product team.
Thank you again for helping us improve Xero! We encourage you to continue sharing your ideas and voting on suggestions within the forum.
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Payroll - Earnings Rates changes
As from the 2nd April 2026 the only way to have Earnings Rates show in the drop down option in timesheets and therefore the only way that employees can generate a timesheet in Xero Me, is by adding extra Earnings rates to the individuals pay template generating duplicated Regular hours, especially applicable when employees are on fixed contracts. This has generated extra hours dedicated to operating Xero in having to create Earnings Rates for each individual employee in their pay template and then having to remove these manually per employee in the payslip. It worked so well before when the…
2 votesThank you for taking the time to share your feedback on this change in timesheets in Xero Me only show earnings rates that are on the individual employee’s pay template. This update was made so that:
- Employees can only select rates that actually apply to them, based on how you’ve set up their pay
- The risk of choosing an incorrect rate (and needing adjustments later in the pay run) is reduced
- Timesheets and payslips stay more closely aligned with each employee’s configured pay in Payroll
In short, the intent is to make sure that what an employee can pick in their timesheet reflects the rates you’ve specifically assigned to them in their pay template.
We know this change can add extra steps for some workflows, and your feedback is really valuable in helping the product team understand where this has an impact in practice. They’re actively monitoring feedback like yours…
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UK Payroll - Add student loan plan 5
Update Student Plan types to include Plan 5
9 votesThanks for reaching out here about adding Student Loan Plan 5 to Xero.
Plan 5 applies to those starting their degrees from August 2023.
Plan 5 deductions apply from April 2026 onwards, so you can expect to see this Student Loan Plan available in Xero payroll soon.
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Xero Me - Technical issues during employee invitation process
Currently, when employees do not accept their Xero invitation immediately, they frequently encounter errors stating they are no longer part of the organization or lack access. Even after resetting their passwords, the issue persists. This requires our administrators to manually delete the user and resend the invitation, which often fails again if not accepted instantly.
As I manage 10 Xero organizations and over 500 employees, this manual workaround is highly inefficient. I would like to propose the following improvements:
- Automated Invitations: Implement a system where invitations are managed automatically to ensure consistent access.
- Self-Service Support: Provide employees with direct access…
2 votesThanks for taking the time to share with us the difficulty you've previously experienced when inviting employees to Xero me. We’ve recorded your comments as product feedback.
You’re correct that invitations expire after 14 days. Once an invite has expired, the employee will need to be re‑invited and they’ll need to accept the new invite rather than trying to use the old one.
Our support articles are freely available and step through:
- how to invite employees to Xero me
- how employees can accept their invites
- how to troubleshoot common login issues
If you or any of the employees need an an extra hand, we encourage you to raise a case directly with our support team. 😊
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Pay items
Roll back to the previous version where pay items did not have to be included in employee pay templates!
Our employee have over 100 pay items and to have to include them all in each employee pay template is ludicrous!
This change will affect many Xero users in a negative way!
1 voteHey Todd, thanks for sharing the Feedback around the new pay items feature. This change is part of a new rollout where pay items now need to be added individually to each employee’s template. We understand this is a shift from how things worked before and can be time‑consuming, especially for businesses with many employees and pay items. We appreciate your feedback and will share it with our product team so they can consider this impact as they review and improve the experience.
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Payroll tracking
I had previously voted on an idea for tracking which has now been closed but want to raise again that tracking is required for more than one job code. Manual journals can be seen by those who are not payroll admin which could breach confidentiality.
Ideally, having the option of adding the tracking from within the payslip entry would assist greatly (like you have been able to do in MYOB for decades), currently tracking through employee groups does not apply to super or leave, it is far too clunky.
1 voteAppreciate you re-raising the idea here, Tammy. We just wanted to reach out with some additional information about the original idea.
With this idea being recently reviewed by our product team the status and message we've shared on the idea remains true. Though the status is currently "Not in Pipeline", the idea does remain open and accumulating votes so we can continue to track the support it receives.
These votes allow our product team to gauge support, so that it can be re-considered when their planning future roadmaps/pipeline projects.
While I will merge your feedback here back with the original idea, please be assured if there is any progress we will share and update all users through that thread.
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deputy
It would be extremely valuable if Xero could expand its timesheet feature to include staff clock-in and clock-out functionality, along with staff scheduling, as an integrated feature within the platform.
Currently, we use Deputy for these functions, which adds significant cost and requires operating outside of Xero. Having these capabilities built directly into Xero would streamline our processes, reduce our reliance on additional software, and make workforce management much more efficient.
From a customer perspective, this type of integration would make Xero an even more central operational platform for businesses and would likely increase customer retention and platform stickiness.
Consolidating…
1 voteHi Paul, we appreciate your feedback about adding a clock in/out feature to timesheets and having a communal team roster. We don't accept ideas that have multiple requests in one post.
I wanted to point out two existing feature requests which seem to match what you've described:
Feel free to support these existing ideas. If neither of them matches what you're looking for, you can create new ideas for each feature so we can gauge support. You can see the qualities of an idea on Xero Central.
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Confirmation emails on bank account entries and changes for both Purchases and Payroll
A confirmation email should be sent to two people for changes to bank account details in both Purchases and Payroll, both on initial entry of the bank account and on changes to the bank account. This is a critical fraud control, having a least two people review changes to bank accounts funds are being paid to.
1 voteHi Mark, we appreciate your feedback about email notifications when adding bank account details to contacts, payroll employees, etc. We don't accept ideas that have multiple requests or features in one post. Please create separate ideas for each feature and/or area of Xero you'd like to see this developed for, so we can gauge support and keep users updated.
You can see the qualities of an idea on Xero Central.
You can create a new post, and respond directly to if you'd like us to re-review. Thanks
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Payroll - New justified list of employees
Hi Xero,
you are slowly converting all lists into justified (by the size of the screen) lists. Few weeks ago, the purchase orders were justified. We could not see them because the look was so unfamiliar.
This morning the list of employees got justified. It has only 5 columns. The look of this list is ridiculous and extremely difficult to read. On my screen the distance between the centres of the four columns is 13cm, and the blank spaces on the lines on average are 10 cm.
Please consider the agronomic aspects of the changes you make. Consider that we…
1 voteHi Olga,
Thank you for sharing this detailed insight regarding the recent changes to the Employee list layout.
We understand how the increased spacing ("justified" view) on wider screens impacts readability.
As this post is providing a direct critique of a recent update and requests a return to the previous format (a rollback), we are treating this as Feedback rather than opening it as a new feature idea for voting.
Please be assured that we have shared your specific comments regarding the column spacing with the Product Design team for their review as they monitor how these new layouts are performing.
If you'd like to update your idea, you can reply to this update and we'll re-review - See more details on the qualities of a good idea on Xero Central.
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Improved Reporting in Xero on all Payroll & associated tables including Employee Data/information. I think its quite poor that you can't extract what you put in and also change in this part of Xero or elsewhere. Having to check individual records for changes if there is a query rather than getting them from a report seems long winded. You can't see renumeration changes without clicking the history part of an employee record. Please can we have better reporting.
1 voteHi Ravinder, thanks for providing feedback on our payroll reports. It sounds like there's specific details you'd like captured in reports.
We'll need some more detail for your post to be considered. This will also help others in community know what they're voting for, and ensure we can get your idea to the right people in product for consideration.
If you'd like to update your idea, you can reply to this update and we'll re-review - See more details on the qualities of a good idea on Xero Central.
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AU Payroll - Bring Back Payroll Hub
Bring back the central way to manage payroll across multiple clients to ensure they have prepared and submitted their payroll records and bring in the ability to track super payments ahead of PayDay Super requirements to ensure client compliance.
1 voteHi Nick,
Thanks for sharing your thoughts on managing payroll across multiple clients!
To ensure we can accurately track community interest, I’ve categorised this post as Feedback.
We generally avoid "rollbacks" of retired features, and we encourage members to submit one specific feature request per post so others can vote clearly on them.
Current Solutions: You may find that Xero HQ Payroll Manager already provides a central view to track pay run statuses across your clients. You can find more details here.
Next Steps: To get these ideas into the Gaining Support stage, I recommend posting them as two separate, forward-looking suggestions:
- Xero HQ - Improvement to Payroll Manager for multi-client tracking (to enhance the existing hub).
- AU Payroll - Suggestion for Payday Super compliance tracking tool (to address upcoming legislative changes).
We’d love to see these resubmitted so the community can start voting!
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Expense Claims - Dashboard Widget and Review Summary
I note in the latest update, the Expenses to Review widget no longer allows for a 'Create New Expense' option on the dashboard. It would be helpful for this to return for those in administration who assist in uploading reimbursements on behalf of others. Previously I could simply submit an expense reimbursement from the dashboard, now I need to navigate to expenses before I can submit.
Additionally, the preview page no longer shows 'Spent <date>' in the line by line summary of expenses pending approval. Showing 'created on <date>' is not helpful at quick glance. We're now required to look…
1 voteHi There,
I really appreciate you taking the time to explain how these recent changes impact your workflow—especially the time-consuming nature of reviewing over 100 reimbursements at once. That context is incredibly helpful for our product teams.
While we look into these improvements, there are a couple of existing features that might help speed up your current workflow:
- Global "Create New" Menu: You can quickly add an expense from any screen in Xero by clicking the plus (+) icon in the top right navigation bar and selecting Expense claim. It’s not quite the dashboard widget, but it saves you from having to navigate through the Business menu first.
- The Expense Claim Detail Report: For your review process, try running the Expense Claim Detail report (found under Accounting > Reports). You can customize the columns to include the Invoice Date (which pulls from the "Spent Date") and the Reporting Date…
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Payroll Reports
- YTD payroll report (to see total salaries earned by staff for each reporting period)
- Pay cycle report (report to be saved in the Payroll module after each pay cycle)
- Ability to save employee contracts in Payroll module under each employee (for audit and transparency purpose)
1 voteWe appreciate your feedback about Payroll Reports and adding files to Employee records.
We don't accept ideas that have multiple requests in one post.
Please create separate ideas for each feature you'd like to see this developed.
You can see the qualities of a good idea on Xero Central.
In regards to saving contracts to employee records you might like to take and view and support this existing idea.
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UK Payroll - Bring back leave dates in employee history screen
Bring back leave date function in employee history list, it made running P45s much easier when there is a team that run payroll.
9 votesHi everyone, thanks for sharing your thoughts on the removal of the leave date column from the employee list.
There is currently another way to generate this list without needing to click into individual employee records.
You can run the Employee Contact Details report to access this data in a list format.
By running this report, you can view both Start Dates and Termination Dates side-by-side.
You can filter or sort the report giving you the overview needed to manage the team and process documentation efficiently.
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UK Payroll - Option to view leavers in History by leaving date
After the recent Xero upgrade, the ability to view leave dates disappeared from the employees' History. Instead, a column titled "Next pay day" was added, which does not seem useful because the employees have left the company.
18 votesHi everyone, thanks for sharing your thoughts on the removal of the leave date column from the employee list.
There is currently another way to generate this list without needing to click into individual employee records.
You can run the Employee Contact Details report to access this data in a list format.
By running this report, you can view both Start Dates and Termination Dates side-by-side.
You can filter or sort the report giving you the overview needed to manage the team and process documentation efficiently.
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Dashboard- Take a mobile Photo
Mobile - photo
When I quickly want to take a photo of a receipt using mobile, I have to go through several clicks from the Dashboard: Purchases | Files Inbox | Take Photo. Which is frustrating. Can't you put a button on the dashboard [Take photo]?5 votesHi everyone, thank you for sharing your feedback via Xero Product Ideas. Because this suggestion hasn’t gained much traction within the community, this post will soon be removed. Your feedback has been shared with the relevant teams. If this remains a high priority for your business, we recommend re-submitting the idea to see if it generates renewed interest from other members. Thanks.
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Expenses - Inbuilt calculator
The sum and subtract function in invoices is a great feature; it would be great to use it in expenses as well. I often have to itemise a gross expense total into separate items with different VAT treatments. It would be useful to subtract the itemised line amount from the gross total directly in Xero rather than using a calculator.
4 votesHi everyone, thank you for sharing your feedback via Xero Product Ideas. Because this suggestion hasn’t gained much traction within the community, this post will soon be removed. Your feedback has been shared with the relevant teams. If this remains a high priority for your business, we recommend re-submitting the idea to see if it generates renewed interest from other members. Thanks.
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AU Payroll - Wage Withdrawals Sole Trader Tracking
Track Sole Trader Wage Withdrawals
1 voteHi Zachary, it's been a little while since you've posted this idea, thank you for your patience whilst we work through a backlog of great product ideas posted by the Xero community.
We've now reviewed your idea and feel it may need a little more detail to be added as a product idea. Detailed information about the idea and how it will improve your experience with Xero helps others in community know what they're voting for, and ensure we can get your idea to the right people in product for consideration.
If you'd like to update your idea, you can reply to this update and we'll re-review - See more details on the qualities of a good idea on Xero Central.
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AU Payroll - Upgrades to Xero me app for more customisation
We are long term users of Xero and find many aspects of its functionality make our accounting functions easy! This is not the case in terms of Payroll entry….The Xero Me App does not come close to meeting the needs of a small business like ours….and I am sure we are not entirely unique!
Our business is predominantly made up of casual employees who work different hours from day to day/week to week. Many of our employees also drive vehicles and require kilometre reimbursement.
The biggest challenge we have is the accurate recording of employee hours…unfortunately, we have issues around…
3 votesHi there, we appreciate you raised this a little while ago. So are just reaching out with an update. Xero Product Ideas help our product team pin point the exact functionality our customers are looking for. As this idea has multiple ideas, we’ve moved this idea to feedback. You can see the qualities of an idea on Xero Central.
However, we can see there are similar existing ideas, so have moved you're votes to these:
AU Payroll - Timesheets - Enter kilometres into timesheet
AU Payroll: Control default 'Timesheet type' for employees
There are a lots of other great idea around timesheets in Xero Product Ideas. Just search for “timesheet” and add your vote to let our product team know what’s most important for you.
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Expenses - Ability to import expense claims
This is basic, if you want people to move to XERO make it easy to import data from existing systems. I have a huge amount of expenses to get into XERO and you can't use Bills because that is limited to 5 Bills per month!
I pay for expenses so if the work around is use Bills import then remove the 5 Bill/m limit.
8 votesHi team, we appreciate recent feedback to our update. Our product teams do look at multiple factors and avenues of feedback when planning their roadmap, however Product Ideas here is a primary channel for getting a pulse of appetite from our community of users in a specific change. We encourage you to share any ideas with colleagues that'd find this useful to vote and add their support.
To help uplift trending and popular ideas we will remove ideas that are not gaining traction overtime. As mentioned, you are welcome to start this again to see if it gains renewed interest in the community here.
While there is no import facility for expenses right now you can enable receipt analysis where Xero will auto-fill details of your expenses for you based on your upload.
- Don't see your idea?