29 results found
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AU Payroll - Timesheets, remove 24 hour switch time
Aus Payroll - Timesheets. Several issues arising after switching the new model. Payroll Authorisers should be able to see when an employee has submitted their times for approval. And you should be able to switch back to the new version & not have to wait 24 hours. I had an employee enter their times for approval, however, the timesheet was not approved & when I switched to the old version the timesheet simply disappeared.
1 voteHi Lisa, thanks for sharing this feedback. Payroll timesheets should work as you've described, timesheet approvers should be notified of submitted timesheets, so the best next step is to contact Xero Support so they can investigate what happening on your end.
Just wanting to add, the classic version of timesheets is expected to be removed from Xero in approximately 30 days. Once it is removed, the current 24-hour restriction on switching between versions will also no longer apply.
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AU Payroll - New timesheets
The new Timesheets experience; it's look is so bulky and takes up so much screen. Scrolling down instead of the ability to quickly glance over the list is not user friendly. I wonder why this needed to be changed with the old look and classic experience worked perfectly and was more than fine. The entire look of Xero is becoming cumbersome and clunky to look at and navigate.
1 voteAppreciate your feedback, Naomi. In terms of the why - The new timesheet experience is built with modern technology and provides the foundations for us to continue to develop future features to continue to support our AU payroll customers.
If there is something specific in this new experience that you feel could be changed or added to improve your experience we welcome you to start an idea for this that we can gather support and keep you updated through. Thanks
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Ignite Plan - Given Classic Expenses Retirement - Bundle Xero Expenses 1 user license with option to add more
Regarding the upcoming retirement of classic expense claims.
As a small business (independent contractor) on the Ignite subscription plan (provided via my accountant), I am concerned to see that that the modern Xero Expenses module is not included in my tier.
Given that classic expenses are being retired, I would like similar expense-tracking functionality to be provided. As a small business on this plan, I would expect Xero to include at least a single-user Xero Expenses license within the Ignite subscription moving forward, rather than trying to force users to upgrade plans just for basic expense management.
Xero appears to…
1 voteWe appreciate your feedback Simon, this will be shared with our teams. At the moment, we do not accept ideas about Xero pricing plans or plan structures and cannot make commitments to ideas of this nature.
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Add the ability to create more than ten bills
Now again you are making functions harder for small companies. Not every needs multi employee expense claims. You are now removing the classic expense claims, and your suggestion is to raise a bill for each expense. I assume you will now remove the 10 bills cap on the base subscription? I cannot justify jumping up a subscription level, when it's just me requiring simple tools.
1 voteHi Matthew, appreciate your feedback here and this will be shared with our teams. However, we do not accept ideas about Xero pricing plans or plan structures such as the limits of bills in the lower plan as we cannot make commitments to ideas of this nature.
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UnCat Integration
We use UnCat to get information from clients on expenses that we need assistance in categorizing. Problem is we need to make the change manually in Xero after client updates. With QBO, UnCat can automatically update. UnCat claims that Xero API is closed. https://app.uncat.com/
1 voteHi Jeff, interested apps are welcome to develop and build an integration with us - they can find out more on the options through our Xero Developer site. You may like to share this with UnCat.
Requests for integrations are also best shared and reviewed by our ecosystem team through our Xero Developer community forums which you can find here. 🙂 It doesn't look like this integration has been requested just yet so I'd recommend starting a new idea for this.
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quarterly superannuation auto approve
This need to be fixed it's a waste of time. You should be able to auto approve Super contributions for at least a whole quarter. should a change need to be made the auto approve would stop for that quarter and then weekly approvals would then be required
JAX said, at 9:52 am:
I completely understand your frustration — if the amounts don't change week to week, having to log in and SMS-approve every single batch does feel like unnecessary repetition. Your suggestion of an auto-approve option for the quarter (that reverts to manual approval if anything changes) makes a…1 voteHi Graeme, it sounds like you're having trouble with approving an auto super payment, but it's not 100% clear.
As far as Xero product ideas go, we'll need some more detail for your post to be considered an idea. This will help others in community know what they're voting for, and ensure we can get your idea to the right people in product for consideration.
If you'd like to update your idea, you can reply to this update and we'll re-review - See more details on the qualities of a good idea on Xero Central.
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US Payroll: Xero Payroll powered by Gusto
If you are an existing Gusto client, is there a way to transfer the data from Gusto into Xero Payroll by Gusto? Other than having it all under one log-in are there advantages to even doing this?
1 voteHi Barbar, thank you for posting this question on the Xero Product Ideas page.
Because US payroll in Xero is powered by Gusto, your specific questions will be best handled directly by the Gusto support team.
If you'd like assistance getting connected, please feel free to raise a support case with Xero Support. Our team will be happy to redirect your questions directly to the Powered by Gusto support team for you.
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Payroll AU: Leave balances report using actual hourly rate
Leave entitlement balances report options are required. Currently the leave entitlement balances report shows the employee entitlement amount as an average of the last pay which can included overtime.
There must be an option to generate this report based on the employee's actual hourly rate. Annual Leave is paid at the actual hourly rate and not an average, and the current report overstates the Employee Entitlements.
1 voteHi Rachel, thanks for raising this. To clarify how the AU Leave Balances report works, the dollar amount is calculated by multiplying the employee’s leave balance in hours by in their Pay Template.
It isn’t calculated from an average of the employee’s most recent pay and doesn’t use overtime as part of the rate.
The report shows balances from posted pay runs, and unprocessed leave requests aren’t included. You can read more about the report in Leave Balances report – Xero Central.
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New Timesheet Layout Improvements for Efficiency & Accuracy
LOVE the new timesheet layout screen team, looks great and clear to help!
It would be awesome to add a couple of different functions:
Add an arrow to either side of the page to switch to the next employee draft timesheet once your editing another employees. This would save so much time during updating rather than hitting save, exiting back to the main menu, and then clicking into the next employee.
When editing an employees timesheet, if there was a sidebar that showed that employees current leave requests that are upcoming or yet to be paid. Again making it seamless…
1 voteHi Kate, we appreciate your feedback on new Timesheets. This has been shared the with product team.
We don't accept ideas that have multiple request in one post. Please create separate ideas for each feature and/or area of Xero you'd like to see this developed so we can gauge support and keep users updated for individual concepts.
Just looking through existing ideas, there does already appear to be existing threads for save & next on timesheets, showing upcoming leave on timesheets, and recording TOIL to timesheets.
You can see the qualities of an idea on Xero Central.
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AU Payroll - Piece rate separate to hours
Piece rate be calculated separately to hours so you can enter more than 24 pieces in app and to include leave entitlements
1 voteHi Jessica, thanks for posting this. We'll need some more detail for your post to be considered a product idea.
This will help others in community know what they're voting for, and ensure we can get your idea to the right people in product for consideration.
If you'd like to update your idea, you can reply to this update and we'll re-review - See more details on the qualities of a good idea on Xero Central.
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1 vote
Hi Sarah, thanks for posting on Xero Product Ideas.
We'll need some more detail for your post to be considered an idea.
Are you able to add some more context here on what you're looking for? This will help others in community know what they're voting for, and ensure we can get your idea to the right people in product for consideration.
If you'd like to update your idea, you can reply to this update and we'll re-review - See more details on the qualities of a good idea on Xero Central.
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Classic expense claims - do not retire this feature
It is unreasonable for a team of 4 to pay an additional $35/month for this functionality, when it's not even used monthly.
Coupled with the user experience issues with 'new' invoices, bills and manual journals, this company has lost the plot, I'm afraid.
3 votesThanks for sharing your feedback on recent communications about retirement of Xero's classic expenses feature. We understand that familiar workflows are important, especially for customers who rely on them regularly.
Classic Expenses is being retired as we complete the transition to the current Xero Expenses experience. We’ve supported both products in parallel for many years, but are now focusing investment on one supported experience rather than maintaining a legacy product alongside it.
We’re committed to continuing to improve Xero Expenses so it better supports the different ways customers manage expenses, including addressing priority workflow gaps and usability feedback.
While we appreciate and have shared your feedback with our teams, we don't have any intentions of continuing to invest and maintain classic expenses indefinitely.
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Payroll Journal
Payroll Settings: Payroll journal Employer NIC postings allow incorrect selection of the net wages liability account. This makes the balance on net wages meaningless and therefore useless. Employer NIC and Employer's Allowance should always be posted to PAYE or NIC liabilities accounts.
The solution is to ensure that the drop-down does not offer net wages or any other inappropriate accounts.
Thank you.1 voteThank you for sharing this on the Product Ideas website.
We can see that you have since raised this with Xero Support, who identified that the issue was due to your payroll settings. While your payroll is working as designed, it is incredibly important to ensure the settings, as well as the expense and liability accounts are correctly set up prior to posting payroll.
If you need any further assistance with adjusting these settings, please don't hesitate to reach back out to our support team.
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Payroll Journal Errors.
When using the UK Salary Sacrifice scheme, the payroll journal incorrectly posts the gross deduction to Net Wages Liability. This means the balance on Net Wages is meaningless and therefore useless and, worse, because this deduction should be an expenses credit, the Balance Sheet and Profit & Loss are both incorrect.
The deduction can only be posted to a current liability account, so although I can divert the posting from Net Wages to a special liability account, I then have to use a manual journal every payroll to post it from liabilities to the Salaries expense account.
This is serious…1 voteThank you for sharing this on the Product Ideas website.
We can see that you have since raised this with Xero Support, who identified that the issue was due to your payroll settings. While your payroll is working as designed, it is incredibly important to ensure the settings, as well as the expense and liability accounts are correctly set up prior to posting payroll.
If you need any further assistance with adjusting these settings, please don't hesitate to reach back out to our support team.
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IR changes 12 Sep 2026
Kia ora Xero Payroll Team,
Inland Revenue has advised that Employment Information reporting changes will take effect from 12 September 2026, with a focus on improving data quality and supporting stronger validation rules in the future.
Are any updates or changes to Xero Payroll expected as a result of these EI reporting changes? If so, could you please provide details of any system updates, new validation requirements, or actions payroll administrators should be aware of?
1 voteHi Rachel, thank you for posting on Xero Product Ideas!
Xero Product Ideas is for customers to suggest new features, request enhancements, and vote on ideas to help shape the future development of Xero.
If you are looking for specific information or assistance regarding any potential issue, we recommend raising a case with Xero Support directly.
Inland Revenue (IRD) performed internal maintenance and updates over the weekend, during which IR Filings were temporarily unavailable. However, no changes or updates were required within Xero as part of this maintenance.
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Grrrrrr
That I need to pay an extra $41/month just to go from 1 employee per pay cycle to 2 is disgustinnnnnn'. More than double the subscription cost for something that is nowhere near more than double the functionality/productivity etc etc. UK Xero offers a per person charge, do better.
1 voteWe appreciate your feedback, this will be shared with our teams. We do not accept ideas about Xero pricing plans or plan structures and cannot make commitments to ideas of this nature.
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AU Payroll | Superannuation - Prevent pop up if organisation already using
Xero will show me banners at certain times to tell me of a new feature that could save me some time but they do that without first checking whether I am using that feature already. For instance, Xero just told me how I could save time with automatic superannuation. I spent time reading the linked article only to realize that I already have automatic superannuation payments set up and operating. Xero has the data to know if I am using the feature they want to advertise. Xero should respect it's users' time by not suggesting features that users are already…
1 voteThanks for your feedback here, Martin. I've shared this back with our teams and want you to know that we're taking more active approaches to targeting who, when and where our prompts and notifications across Xero are shown.
I've confirmed with our team around the specific pop up you've noted here and understand that this has now been removed, but I do appreciate the distraction this created in trying to learn and understand a feature you were already using. Thanks again
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Payroll AU: Re arrange earning rates pay runs and on timesheets
Be able to re-arrange the list of earing rates as viewed on pay runs and on timesheets
1 voteHi Matthew, thanks for sharing this with us.
It sounds like you're looking to have pay items listed in a specific order, such as alphabetically. Just a quick heads-up that you can already achieve this by configuring the display name in your pay item settings.
To help others in the community know what they're voting for and ensure your post can be properly evaluated as a product idea, we'll need a bit more detail. Could you please reply with some more information on what you're hoping to achieve?
See more details on the qualities of a good idea on Xero Central.
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New Pay Employees Screen Layout
New Pay Employees Screen - I do not like the new layout as it is not as visual as the previous one. Difficult to quickly identify status of a payrun. Brighter colours? Different layout or sorting options?
1 voteHi Nicole, thanks for taking the time to share your feedback regarding the new Pay Employees experience! We've passed your thoughts on visibility directly to the product team so they can review them as we continue making improvements.
In the meantime, we recently added filters to the layout to help streamline your workflow. You can now easily identify employee statuses, filter by pay frequencies, and set customised date ranges to get the exact view you need.
Thank you again for helping us shape the future of Xero!
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AU Payroll - Payrun history expand or collapse button OR group in payroll years
Ability to have an expand and collapse button for pays previously posted and presented under Pay Run History.
After using Xero for a number of years, locating a previous pay run becomes looking for a needle in a haystack as this section is just a swamp of pays.
Grouping in payroll financial years or having a date filter would assist greatly also.
4 votesHi everyone, thank you for sharing your feedback via Xero Product Ideas. Because this suggestion hasn’t gained much traction within the community, this post will soon be removed. Your feedback has been shared with the relevant teams. If this remains a high priority for your business, we recommend re-submitting the idea to see if it generates renewed interest from other members. Thanks.
- Don't see your idea?