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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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29 results found

  1. Ability to have an expand and collapse button for pays previously posted and presented under Pay Run History.

    After using Xero for a number of years, locating a previous pay run becomes looking for a needle in a haystack as this section is just a swamp of pays.

    Grouping in payroll financial years or having a date filter would assist greatly also.

    4 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hi everyone, thank you for sharing your feedback via Xero Product Ideas. Because this suggestion hasn’t gained much traction within the community, this post will soon be removed. Your feedback has been shared with the relevant teams. If this remains a high priority for your business, we recommend re-submitting the idea to see if it generates renewed interest from other members. Thanks.

  2. The status of invites to XeroMe to be easily displayed

    When an employee is invited to XeroMe, it would be good to be able to see the status including:
    - sent to employee
    - employee revoewed
    - employee accepted
    - employee rejected
    - etc

    4 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hi everyone, thank you for sharing your feedback via Xero Product Ideas. Because this suggestion hasn’t gained much traction within the community, this post will soon be removed. Your feedback has been shared with the relevant teams. If this remains a high priority for your business, we recommend re-submitting the idea to see if it generates renewed interest from other members. Thanks.

  3. It is unreasonable for a team of 4 to pay an additional $35/month for this functionality, when it's not even used monthly.

    Coupled with the user experience issues with 'new' invoices, bills and manual journals, this company has lost the plot, I'm afraid.

    3 votes

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    Thanks for sharing your feedback on recent communications about retirement of Xero's classic expenses feature. We understand that familiar workflows are important, especially for customers who rely on them regularly.

    Classic Expenses is being retired as we complete the transition to the current Xero Expenses experience. We’ve supported both products in parallel for many years, but are now focusing investment on one supported experience rather than maintaining a legacy product alongside it.

    We’re committed to continuing to improve Xero Expenses so it better supports the different ways customers manage expenses, including addressing priority workflow gaps and usability feedback.

    While we appreciate and have shared your feedback with our teams, we don't have any intentions of continuing to invest and maintain classic expenses indefinitely.

  4. Xero uses 4 decimal places when calculating leave accruals. As it doesn't use the standard 5 decimal places, like most payroll software, the amount of leave entitlement that you record from this in the liability account in the balance sheet and P&L expense is more than it should be.

    But the bigger problem this is causing is the fact that it is actually giving the employee more accrued leave than they are entitled to.

    Even though this is a small amount against each payroll, this will build up very quickly over time and as more & more employees are added,…

    3 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hi everyone, thank you for sharing your feedback via Xero Product Ideas. Because this suggestion hasn’t gained much traction within the community, this post will soon be removed. Your feedback has been shared with the relevant teams. If this remains a high priority for your business, we recommend re-submitting the idea to see if it generates renewed interest from other members. Thanks.

  5. Suggestion to format payslips in Payroll so that the earnings quantity and earnings rate are limited to two decimal points for ease of readability for staff.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hi everyone, thank you for sharing your feedback via Xero Product Ideas. Because this suggestion hasn’t gained much traction within the community, this post will soon be removed. Your feedback has been shared with the relevant teams. If this remains a high priority for your business, we recommend re-submitting the idea to see if it generates renewed interest from other members. Thanks.

  6. When there are no payruns for multiple pay runs in a row, please add a feature to allow to reset the pay cycle from a selected date. As it is, if a client doesn't have any pay runs, we need to either post/file the empty pay runs to keep on the pay calendar, or run all future pays as unscheduled pay runs, or set up a new pay calendar. Wouldn't it be great if there was a more simple way to keep on track with pay cycles?! Also, when selecting an unscheduled pay run, please reorder the pay dates so…

    2 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi everyone, thank you for sharing your feedback via Xero Product Ideas. Because this suggestion hasn’t gained much traction within the community, this post will soon be removed. Your feedback has been shared with the relevant teams. If this remains a high priority for your business, we recommend re-submitting the idea to see if it generates renewed interest from other members. Thanks.

  7. figures can be entered into both fields at the same time. It should not be this way. There is not enough explanation as to how the salary sacrifice options work

    2 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hi everyone, thank you for sharing your feedback via Xero Product Ideas. Because this suggestion hasn’t gained much traction within the community, this post will soon be removed. Your feedback has been shared with the relevant teams. If this remains a high priority for your business, we recommend re-submitting the idea to see if it generates renewed interest from other members. Thanks.

  8. Aus Payroll - Timesheets. Several issues arising after switching the new model. Payroll Authorisers should be able to see when an employee has submitted their times for approval. And you should be able to switch back to the new version & not have to wait 24 hours. I had an employee enter their times for approval, however, the timesheet was not approved & when I switched to the old version the timesheet simply disappeared.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Lisa, thanks for sharing this feedback. Payroll timesheets should work as you've described, timesheet approvers should be notified of submitted timesheets, so the best next step is to contact Xero Support so they can investigate what happening on your end.

    Just wanting to add, the classic version of timesheets is expected to be removed from Xero in approximately 30 days. Once it is removed, the current 24-hour restriction on switching between versions will also no longer apply.

  9. The new Timesheets experience; it's look is so bulky and takes up so much screen. Scrolling down instead of the ability to quickly glance over the list is not user friendly. I wonder why this needed to be changed with the old look and classic experience worked perfectly and was more than fine. The entire look of Xero is becoming cumbersome and clunky to look at and navigate.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Appreciate your feedback, Naomi. In terms of the why - The new timesheet experience is built with modern technology and provides the foundations for us to continue to develop future features to continue to support our AU payroll customers.

    If there is something specific in this new experience that you feel could be changed or added to improve your experience we welcome you to start an idea for this that we can gather support and keep you updated through. Thanks

  10. Regarding the upcoming retirement of classic expense claims.

    As a small business (independent contractor) on the Ignite subscription plan (provided via my accountant), I am concerned to see that that the modern Xero Expenses module is not included in my tier.

    Given that classic expenses are being retired, I would like similar expense-tracking functionality to be provided. As a small business on this plan, I would expect Xero to include at least a single-user Xero Expenses license within the Ignite subscription moving forward, rather than trying to force users to upgrade plans just for basic expense management.

    Xero appears to…

    1 vote

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    We appreciate your feedback Simon, this will be shared with our teams. At the moment, we do not accept ideas about Xero pricing plans or plan structures and cannot make commitments to ideas of this nature.

  11. Now again you are making functions harder for small companies. Not every needs multi employee expense claims. You are now removing the classic expense claims, and your suggestion is to raise a bill for each expense. I assume you will now remove the 10 bills cap on the base subscription? I cannot justify jumping up a subscription level, when it's just me requiring simple tools.

    1 vote

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    Hi Matthew, appreciate your feedback here and this will be shared with our teams. However, we do not accept ideas about Xero pricing plans or plan structures such as the limits of bills in the lower plan as we cannot make commitments to ideas of this nature.

  12. We use UnCat to get information from clients on expenses that we need assistance in categorizing. Problem is we need to make the change manually in Xero after client updates. With QBO, UnCat can automatically update. UnCat claims that Xero API is closed. https://app.uncat.com/

    1 vote

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    Hi Jeff, interested apps are welcome to develop and build an integration with us - they can find out more on the options through our Xero Developer site. You may like to share this with UnCat.

    Requests for integrations are also best shared and reviewed by our ecosystem team through our Xero Developer community forums which you can find here. 🙂 It doesn't look like this integration has been requested just yet so I'd recommend starting a new idea for this.

  13. This need to be fixed it's a waste of time. You should be able to auto approve Super contributions for at least a whole quarter. should a change need to be made the auto approve would stop for that quarter and then weekly approvals would then be required

    JAX said, at 9:52 am:
    I completely understand your frustration — if the amounts don't change week to week, having to log in and SMS-approve every single batch does feel like unnecessary repetition. Your suggestion of an auto-approve option for the quarter (that reverts to manual approval if anything changes) makes a…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Graeme, it sounds like you're having trouble with approving an auto super payment, but it's not 100% clear.

    As far as Xero product ideas go, we'll need some more detail for your post to be considered an idea. This will help others in community know what they're voting for, and ensure we can get your idea to the right people in product for consideration.

    If you'd like to update your idea, you can reply to this update and we'll re-review - See more details on the qualities of a good idea on Xero Central.

  14. If you are an existing Gusto client, is there a way to transfer the data from Gusto into Xero Payroll by Gusto? Other than having it all under one log-in are there advantages to even doing this?

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Barbar, thank you for posting this question on the Xero Product Ideas page.

    Because US payroll in Xero is powered by Gusto, your specific questions will be best handled directly by the Gusto support team.

    If you'd like assistance getting connected, please feel free to raise a support case with Xero Support. Our team will be happy to redirect your questions directly to the Powered by Gusto support team for you.

  15. Leave entitlement balances report options are required. Currently the leave entitlement balances report shows the employee entitlement amount as an average of the last pay which can included overtime.

    There must be an option to generate this report based on the employee's actual hourly rate. Annual Leave is paid at the actual hourly rate and not an average, and the current report overstates the Employee Entitlements.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Rachel, thanks for raising this. To clarify how the AU Leave Balances report works, the dollar amount is calculated by multiplying the employee’s leave balance in hours by in their Pay Template.

    It isn’t calculated from an average of the employee’s most recent pay and doesn’t use overtime as part of the rate.

    The report shows balances from posted pay runs, and unprocessed leave requests aren’t included. You can read more about the report in Leave Balances report – Xero Central.

  16. LOVE the new timesheet layout screen team, looks great and clear to help!

    It would be awesome to add a couple of different functions:

    1. Add an arrow to either side of the page to switch to the next employee draft timesheet once your editing another employees. This would save so much time during updating rather than hitting save, exiting back to the main menu, and then clicking into the next employee.

    2. When editing an employees timesheet, if there was a sidebar that showed that employees current leave requests that are upcoming or yet to be paid. Again making it seamless…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Kate, we appreciate your feedback on new Timesheets. This has been shared the with product team.

    We don't accept ideas that have multiple request in one post. Please create separate ideas for each feature and/or area of Xero you'd like to see this developed so we can gauge support and keep users updated for individual concepts.

    Just looking through existing ideas, there does already appear to be existing threads for save & next on timesheets, showing upcoming leave on timesheets, and recording TOIL to timesheets.

    You can see the qualities of an idea on Xero Central.

  17. Piece rate be calculated separately to hours so you can enter more than 24 pieces in app and to include leave entitlements

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Jessica, thanks for posting this. We'll need some more detail for your post to be considered a product idea.

    This will help others in community know what they're voting for, and ensure we can get your idea to the right people in product for consideration.

    If you'd like to update your idea, you can reply to this update and we'll re-review - See more details on the qualities of a good idea on Xero Central.

  18. 1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Sarah, thanks for posting on Xero Product Ideas.

    We'll need some more detail for your post to be considered an idea.

    Are you able to add some more context here on what you're looking for? This will help others in community know what they're voting for, and ensure we can get your idea to the right people in product for consideration.

    If you'd like to update your idea, you can reply to this update and we'll re-review - See more details on the qualities of a good idea on Xero Central.

  19. Payroll Settings: Payroll journal Employer NIC postings allow incorrect selection of the net wages liability account. This makes the balance on net wages meaningless and therefore useless. Employer NIC and Employer's Allowance should always be posted to PAYE or NIC liabilities accounts.
    The solution is to ensure that the drop-down does not offer net wages or any other inappropriate accounts.
    Thank you.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Thank you for sharing this on the Product Ideas website.

    We can see that you have since raised this with Xero Support, who identified that the issue was due to your payroll settings. While your payroll is working as designed, it is incredibly important to ensure the settings, as well as the expense and liability accounts are correctly set up prior to posting payroll.

    If you need any further assistance with adjusting these settings, please don't hesitate to reach back out to our support team.

  20. When using the UK Salary Sacrifice scheme, the payroll journal incorrectly posts the gross deduction to Net Wages Liability. This means the balance on Net Wages is meaningless and therefore useless and, worse, because this deduction should be an expenses credit, the Balance Sheet and Profit & Loss are both incorrect.
    The deduction can only be posted to a current liability account, so although I can divert the posting from Net Wages to a special liability account, I then have to use a manual journal every payroll to post it from liabilities to the Salaries expense account.
    This is serious…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Thank you for sharing this on the Product Ideas website.

    We can see that you have since raised this with Xero Support, who identified that the issue was due to your payroll settings. While your payroll is working as designed, it is incredibly important to ensure the settings, as well as the expense and liability accounts are correctly set up prior to posting payroll.

    If you need any further assistance with adjusting these settings, please don't hesitate to reach back out to our support team.

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