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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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81 results found

  1. Payslip Notes - ability to write a note on an individual employee payslip not just one generic note for everyone.

    8 votes

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    5 comments  ·  Payroll  ·  Admin →
  2. Currently under employees leave tab you can assign default leave types, but you can't define what the default leave types are.
    Perhaps there is a simple checkbox for leave items in the payroll settings that allows you to choose.
    Currently I have 4 leave types set as default, when I only really need two.

    6 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi everyone, I'm changing this idea to Delivered! 🥳

    Leave types can be defined as default when a value in the 'Normal Entitlement' field in Payroll settings is entered.

    To remove this leave type from being added each time a new employee is entered, you can:

    1. Click into Payroll, then select Payroll settings
    2. Click Pay Items tab, then Leave
    3. Click on a Leave Type that you'd like to remove as a Default Leave Type
    4. Remove the number of units the employee is entitled to each year under 'Normal Entitlement'
    5. Click Save
  3. You should be able to edit any payrun that hasn't been 'filed' regardless if it was the last one or not. I enter several unscheduled payruns and I've noticed an error in one but I can't fix it because it wasn't the last payrun posted. The "work-around" Xero recommends is to File it and then re-post a counter fix. This feels redundant and unnessary extra work. Essentially its saying I can post an inverse of the original to cancel it out which isn't a tidy way of doing work.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Jamie, just coming back across your idea here. In Xero Payroll as of right now if you've a posted pay run that you need to make adjustments to, you can revert this to draft and make the required changes.

    The only time we wouldn't recommend doing this is if the pay run's been filed with the ATO.

    Once it's been filed we'd recommend using unscheduled pay runs to make any changes. This is because reverting a filed pay run to draft will cause issues in the reporting to the ATO.

  4. On the Gross to Net report being able to group by employment group

    13 votes

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    4 comments  ·  Payroll  ·  Admin →

    Hi everyone, thanks for your feedback on adding employment groups to the Gross to Net report.

    We’ve recently rolled out an update that adds an Employment group column to the Gross to Net report in UK Payroll. This lets you view each employee’s employment group alongside their gross-to-net figures and makes it easier to export or filter as needed.

    We appreciate your input and continued support.

  5. When booking more than one days holiday Xero does not allow you to edit the hours taken. Xero assumes everyone works a 5 day week. So if a part time employee who works 5 hours a day 3 days a week totalling 15 hours books two days holiday Xero assumes they will be taking just 6 hours when it should be 10. There is not an option to amend the hours taken like there is if you just book 1 day.

    12 votes

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    2 comments  ·  Payroll  ·  Admin →

    Hi community, with the recent change in UK Payroll to introduce working pattern templates so now you can now create default work schedules for employees, ensuring their pay and leave are calculated correctly. You can have up to 100 templates with up to 13 weeks of entries. 

    Working patterns provide visibility around earnings rate calculations and will eliminate the need to amend miscalculations manually.

    We appreciate your interest in this here. Thanks 

  6. When processing backpay for employees where they have a Termination Date currently involves either an Unscheduled Pay run for a period the employee was employed or undo the Termination date, and run a payrun, then Terminate again.
    Both of these are very time consuming, particularly when there are some 40 employees over an 18 month period that need to be included who have a Termination date.
    It would be useful to have a function in a payrun to "include terminated employees" which keeps all the previous data, but includes them for the backpay without having to manual update each, just…

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
  7. UK Payroll: Leave / Sick Days
    Xero payroll nearly always miscalculates sick pay and absence deductions if staff are paid an annual salary for two reasons;
    1) It works on average number of days in a month when month vary in working days every month and recalculates an inaccurate hourly rate from which it deducts absence (sometimes this is in favour of the employee but more commonly isn't) meaning that it often deducts too much from them and has to be manually recalculated.
    2) It does not have the capability to deal with part-timers so if you have someone who…

    11 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi everyone, I wanted to confirm with the release of working patterns this is now possible 😊

    Working pattern templates create default work schedules for employees to ensure they are paid and accrue leave correctly, as part of their salary and wages settings.

    You can now; 

    • Create or select from working pattern templates
    • Add working patterns manually or using the template
    • Setup multiple weeks of a working pattern

    Thank you for your support and contribution through the idea here. 

  8. Currently, when the Payroll Activity Detail report downloads to PDF, it includes deductions (including those that are not salary-sacrificed super) and reimbursements. However, when the Excel report is downloaded, those lines are missing. Please include everything that's in the PDF version in the Excel version.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
  9. Could you please change the name on the Payroll Activity Details for Leave Loading Please. Not sure why you call it Annual Leave. It seems to be in the background and I can't change it. See picture attached.

    4 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hey community, 👋 thanks for your support on this idea, I'm popping in to switch it across to delivered!

    The Payroll Activity Details report now shows a breakdown of Annual Leave - Leave Loading separate from Annual Leave.

    Thanks again for your feedback.

  10. We recently had an employee which had a leave type reinstated after a period of over 12 months of it not being used. There was a balance sitting in there for the duration of time that it wasn’t active, and therefore not showing on any payslips that were provided to the employee or filed. We are now in a position that we had to reactive this leave type to be in line with STP requirements and showing leave loading on a separate line. When we reactivated this leave type, ALL payslips for the period of over 12 months were updated…

    2 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hey Amy, I know it's been a little while since you started your idea here. Taking another read through the situation you described, there are a couple of options which depend on whether you need a record of the adjustment.

    • If you do need a record of the adjustment you'd want to post an unscheduled pay run to reverse out the leave balance for the pay period in which it should have been paid out.
    • In the case you don't need a record, you could simply adjust the opening balance for the leave type within the employee's record.

    We have help for both of these processes detailed in this article on Xero Central.

  11. It would save a lot of errors if you had an employment type option where once 'casual' was selected as a type, you could only then enter what was needed for casual staff and leave/holiday pay would automatically change accordingly. I have anumber of clients who, when entering new casual staff, inadvertently add hours per day and days per week which then starts the accrual of annual leave and unless they tick the little box under holiday pay, the employee is not paid their 8%.

    7 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hi team, thanks for your patience. We're pleased to let you know that we've recently rolled out mandatory Employment types for all NZ payroll organisations.

    This means you can now set up and define your employees as casual.

    The set up slow looks slightly different if your organisation began using Xero payroll before or after 5 August 2024. Take a look at our support article for more information.

  12. Start and end times being able to be seen when time sheets are approved for payroll.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hey community, just a quick update to close out this idea 🎉

    Towards the end of last year, we rolled out some improvements to the desktop timesheets experience. Now, if an employee submits a timesheet with start and end times, those times will be visible the Payroll Admin or Timesheet approver.

    I've included a screenshot as an example, thanks to everyone that added their vote to this idea 🙏🏻

  13. Include Reconciliation to payroll and ATO reporting category

    5 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hey all, thanks for all your support on this idea. This is possible when finalising STP in Xero. 

    With the STP2 release, when you finalise STP, if you want to download your employee’s details you can generate an Employee year-to-date report, which you can export this report in PDF or CSV. 🙂

  14. In pay employees, add pay run the column last edited isn't wide enough to show the full description. It would be helpful to be able to read the whole description of when the entry was last edited. It would also be helpful to know who entered and edited the pay entry.
    If new staff are in training and have completed the data entry but are nervous to speak up if an error was found/made knowing exactly who entered it would help to educate that staff member no what might have gone wrong.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Looping back across your idea here, Kristy - you can view this from the History at the bottom of the screen. This'll show details of changes made to that pay run with the dates, times, the user and the change that was made, which should help identify and educating staff 🙂

  15. The ability to import annual leave from Planday to Xero so you are not creating it twice on both platforms.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Chris, thanks for your idea here. Understand you may have completed the process yourself by now, but incase you have other orgs you're looking to set up and for others that may be looking for the same - We've released new Switching Wizard in Payroll for the UK. 

    This'll make it easier to transition from your current payroll provider to Xero Payroll, reducing errors and saving you time.

    As part of the experience, you'll be able to import a Full Payment Summary(FPS) from your current software provider to Xero Payroll. You can get more understanding of how this works on our website and through our short video.

  16. Ability to create historical payslips.

    Purpose: Users can easily create historical payslips prior to using Xero Payroll.

    9 votes

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    2 comments  ·  Payroll  ·  Admin →
  17. Payroll doesn't refresh data unless you scroll up and down inside an employees pay all the time
    Can you fix this ? Even if you had a button which you could hit to pull changes
    into pay amounts quicker
    It takes a long time waiting doing the payroll when putting in hours and different rates for each employee each week for the amounts to change and pull through properly

    10 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hi everyone, we're going to move this idea to 'Delivered' with the change the team made to Payroll updates!

    Thanks for sharing and supporting your personal 'ideal state' - feedback like this really helps shape our product 😊

    If you are having issues with the speed of our Payroll function, you can raise a case with Xero support and the team can take a look.

  18. Hi,
    Is it possible to have a report added that includes columns for the Lower Earnings Limit (LEL) NI, LEL to the Primary Threshold (PT) and PT to UEL for NI?
    Thank you

    2 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hey all 😊 You can find a breakdown of NIC thresholds in the P11 report.

    This report shows the pay period YTD per employee as well a breakdown of the different NIC thresholds.

  19. Allow payroll to be set up by uploading the report from Brightpay when moving software.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Laura, thanks for your feedback here. Appreciate you may have already been through the set up process yourself but our recent release of the Switching wizard in Payroll for the UK aims to improve this flow if you set up a new organisation. 

    We've introduced an experience that'll make it easier to transition from your current payroll provider to Xero Payroll, reducing errors and saving time.

    As part of the experience, you'll be able to import a Full Payment Summary(FPS) from your current software provider to Xero Payroll. You can get more understanding of how this works through our short video. 🙂

  20. Remove the automatic bank holidays been added, If you could add the days worked then it would work but it is adding bank holiday payments even if someone has left a week before.

    7 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hey community, 👋 thanks for all your support on this idea, I'm popping in to switch it across to delivered! 🎉 

    If the employee has a leave date prior to the bank holiday it will not be added automatically. Also you have the option to include or exclude the relevant bank holiday's for the employee in their employee file.

    For more information check out our support article.

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