XPM - Show full client notes by default in XPM
Since the recent update in Nov/Dec 2025, client notes are collapsed when they exceed a few lines, which makes it too easy to miss important information. All the notes we add in XPM are all relevant, we don't want any to be hidden.
Previously, notes were fully visible by default. Restoring this behaviour would make critical information easier to see at a glance.
If notes must remain collapsible, an option to show the full note by default would be preferred. Alternatively, the “show more” prompt should be much more visually prominent so it is not overlooked.
Ideally, the collapsed view should be removed entirely so all note content is visible without extra clicks.
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Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.
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