Make the menu navigation easier. There are too many different areas such as My Xero, Xero Central, Xero HQ with different options in them.
Make menus easier, there are too many different places in Xero such as My Xero, Xero HQ, Xero Central. It is very confusion what is where, one would be enough such as Xero HQ with all in one place. Cannot raise cases anymore without speaking to AI first which is also annoying. I struggle to remember what is in Xero HQ, My Xero, Xero Central etc - could we not just have one area for all of this.
Thanks for sharing this feedback. We understand the suggestion to bring the different Xero platforms together so it feels easier to move between them as part of your day-to-day workflow.
Each platform currently has a different purpose:
- Xero Central is our support, learning and community hub
- Xero Partner Hub is designed for accounting and bookkeeping practices to manage clients and practice workflows
- My Xero is used to manage subscriptions, billing and organisation access
As you might've noticed, earlier in the year, we have merged Xero HQ, Xero Practice Manager and Xero Tax into a single experience on Xero Partner Hub to achieve a more seamless and centralised experience for our Partners.
We've updated the status of this post and have also shared your feedback internally with the relevant teams. While these platforms serve different purposes today, your feedback is helpful in highlighting the value of a more connected experience across Xero.