3 results found
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new idea to stop making unnecessary changes to layouts for the sake of it
new idea to stop making unnecessary changes to layouts for the sake of it when they work perfectly fine, ie: files, XPM, Pay employees.
2 votesHi Amanda, while I appreciate your feedback here and we understand that changes can take a little getting used to I want to be upfront that we don't accept idea to remove new functionality and we do intend to keep developing the product to support our users need and the platform now and for the future.
This does sometimes mean new experiences that replace older ones, but please know that our teams conduct research and testing of all new features before their release.
That said, if there is a particular process, flow or action that you found useful in the old that you'd like to see developed in a new experience we can always consider this and it's a great idea to share this on the site so others can vote, add their additional feedback and stay updated.
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Make the menu navigation easier. There are too many different areas such as My Xero, Xero Central, Xero HQ with different options in them.
Make menus easier, there are too many different places in Xero such as My Xero, Xero HQ, Xero Central. It is very confusion what is where, one would be enough such as Xero HQ with all in one place. Cannot raise cases anymore without speaking to AI first which is also annoying. I struggle to remember what is in Xero HQ, My Xero, Xero Central etc - could we not just have one area for all of this.
1 voteThanks for sharing this feedback. We understand the suggestion to bring the different Xero platforms together so it feels easier to move between them as part of your day-to-day workflow.
Each platform currently has a different purpose:
- Xero Central is our support, learning and community hub
- Xero Partner Hub is designed for accounting and bookkeeping practices to manage clients and practice workflows
- My Xero is used to manage subscriptions, billing and organisation access
As you might've noticed, earlier in the year, we have merged Xero HQ, Xero Practice Manager and Xero Tax into a single experience on Xero Partner Hub to achieve a more seamless and centralised experience for our Partners.
We've updated the status of this post and have also shared your feedback internally with the relevant teams. While these platforms serve different purposes today, your feedback is helpful in highlighting the value of a more connected experience across…
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Partner points - review for small island nations
I am writing to submit feedback regarding the current Xero Partner Program structure for practices operating in Fiji.Currently, Fiji partners are subject to standard international point thresholds to achieve Bronze, Silver, or Gold status. However, due to the unique economic landscape and smaller population size of our island nation, local firms face a natural ceiling on growth that makes these global thresholds disproportionately difficult to reach.We love using Xero with our clients and want to continue promoting it. I kindly request that the regional management team review the viability of introducing a lower, localized tier threshold for Fiji to fairly…
1 voteHi Anupama, we really appreciate your feedback here, and I have shared this back with our teams internally. I want to be open this isn't something we have plans for right now.
We're constantly ensuring our program is fit for purpose across all countries and will take this feedback onboard.
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