Business Continuity for XPM Users During Xero Outages
The recent global Xero outage at the end of October highlighted a challenge for firms relying heavily on XPM: when Xero goes down, so does a big part of your workflow. Many teams reported staff unable to progress work because core systems were offline.
How do other Xero Partners handle business continuity during these outages? Would it be valuable to have an integrated or secondary platform that allows firms to keep operating to some degree until Xero is back online?
What features would you want in such a solution—client visibility, task tracking, invoice status, or something else? Keen to hear your thoughts on how we can make accounting practices more resilient.
Campbell Green
shared this idea
Hi Campbell, thanks for sharing your thoughts about business continuity during system outages.
We'll need some more detail for your post to be considered as an idea here. This will help others in the community know what they're voting for, and ensure we can get your idea to the right people in product for consideration.
If you'd like to update your idea, you can reply to this update and we'll re-review - See more details on the qualities of a good idea on Xero Central. Alternatively, if you are looking for an open discussion with Accounting partners we would recommend raising this on our Discussions platform.
