Contacts: Statements - Allow to be sent to Contact Groups
Ability to send statements to contact groups.
Purpose: To make users’ easier to send statements rather than sending it individually.
Hi everyone, it’s great to hear the use our customers find in Contact groups on Xero. We can totally get wanting to enhance the use of contacts and bulk send statements to all members of a group at once.
In lieu of this functionality right now, you could manually filter and select contacts from your list before sending statements.
With sights set on helping our customers collect payments faster, we have a team that is looking at work in the reminders and statements space and sending to contact groups is being explored as part of this. For the time being we'll move this idea to In discovery and I'll keep you looped in on any progress that could help needs here.
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Braden Clark
commented
Totally agree with everyone else here - it seems redundant to group contacts into their respective groups and then to not be able to send a statement to these groups. Sorting this feature urgently would be a significant help!
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Simon Goodwin
commented
Why is the filter broken?
In Invoices & Bills search finds contact groups. Why does the search in statements not? -
Hilaire Cornelius
commented
Xero... This idea was shared 9 years ago by your Xero Community Team... Could you please respond to this thread to give everyone an update if this is something you're working on/progressing/talked about? This seems like such a simple thing to do. We love using Xero but just a few tweaks with functionality (like this example) would make life so much easier :).
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Michelle Stephens Byrne
commented
Posting a request again for this feature as it is important that Xero listen to their users and add this as an option.
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Kieran Phelan
commented
Sending statements to "group" would be great for small businesses. We have a client with both GBP and EUR customers and we want to send statements using a different statement template containing different bank details.
Adding a button or even a column to the screen "Send Statements" would be ideal and seems like an easy feature to add.
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Joy Moore
commented
Would be great to be able to send statement to a contact group. Have a client that has numerous invoices but only sends statements to a handful of clients. To be able to filter by group would be fantastic.
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Marleen Suy
commented
Would be great to have this feature, For us for example we have different customers to send orders to but the statement needs to go to head office (foodstuffs) at this point we have to export the statement to an Excel and then add the previous balance, add payments and discounts received
would be great to pull a statement for a certain group -
Paul Jackson
commented
a huge time saver
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Joanne Dooley
commented
The whole statements area is surely due for an upgrade? Being able to send by contact group would be amazing - when you go into the contacts area, it almost feels like it's about to let you do it... then it doesn't.
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Des Hill
commented
I agree with all, we send monthly statements to our customers (as most of the world does) and our customers pay by different means (credit card, direct debit, BPay , EFT....) thus receive an invoice matching their payment method.
Surely it is logical to send a custom matching statement based on their payment method. It should really be a default setting , however Xero provides a Group/Smartlist function, but you cannot use this to send statements based of the Group or Smartlist.
you are forced to send the one statement template to all customers.
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Marius Ansorge
commented
I think groups should be made more powerful too so you can set custom invoice reminders for example.
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Yenta Hodgetts
commented
This feature would allow us to give clients a concise and detailed overview of their total owing amount across multiple entities.
Often clients with multiple entities lose track of individual statements and therefore miss payments, resulting in our business receivables rising while we chase invoices for payments. -
Michelle Papamichael
commented
this would save alot of time rather than manually generating Aged Receivable Detail reports for Customer Contact Groups
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Michelle Stephens Byrne
commented
Exactly. I don't know how many times this needs to be highlighted before Xero acts on creating this feature. Should have been available as a standard feature. You can create and send Invoices by Contact Group so why not create Statements by Contact Group?
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Julian Owens
commented
This would really be useful functionality and save a lot of time.
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Marci Mitchell
commented
Hi Mariett, make a contact group for the Centralised AP Dept, and run the Aged Receivable Detail Report - filter for that contact group - you can then email the report to the Centralized AP Group. Hope this helps!
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Marriett Vos
commented
We have childcare centres that get their accounts paid by a centralised Accounts Payable Dept and they need one statement per month.
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Richardsons Accountants
commented
This would be really useful, for internal processes if we can check our client's statements grouped per manager portfolio rather than each manager individually selecting clients statements.
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Hilaire Cornelius
commented
Yes!!!! This!!! Please can you add a function to allow statements to be sent to groups. This will be so so useful. The functionality would allow us to send to groups such as: EOM payers, 20th month payers and even have a group selection for accounts in query that we can deselect from the statement. This would make the process so much easier than having to deselect each of these contacts individually everytime we send a statement. If Xero could look into this idea - this would be amazing!!!
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Accounts Cleancorp
commented
Disappointed to see that nearly 10 years later this option has not been implemented. Would save us a lot of time.