Contacts - Allow duplicate contact names
Ability to have duplicate contact names in Xero.
Purpose: It’ll make an easier workflow for users. Because often, they have the same contact name and trading name but different addresses.
AdminXero Team
(Admin, Xero)
shared this idea
Hi everyone, we want to thank you all for your meaningful feedback and detail of the uses you each have for enabling duplicate names for contacts.
Right now, the contact name field is the key identifier that interacts with many other Xero features, and as such, changing how this field functions is not a small feat.
As noted by others in the comments, some users have found adding unique characters or using the account number in the contact name useful.
At this time we don’t have plans for developing the ability to have duplicate names of a contact in Xero. However, the work happening around core features might open the door for improvements like this down the line.
For now, we'll keep a close watch on the support this idea continues to build, and we’ll make sure to share updates if anything changes.
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Jarther Taylor
commented
It is essential to have a feature where you have one parent name (e.g. Xero Pty Ltd) and then have multiple separate contacts (e.g. Mary Bloggs, Joe Smith, Peter Pepper, etc).
That way different quotes and invoices can be easily created for each contact and managed.
Pretty basic request.
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Wendy Galione
commented
We work with a large international company where their company name is the same, but the addresses differ. This would be extremely helpful if xero were to allow duplicate contact names
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Dean Wilson
commented
We have a case were we have three distinct customer companies with the exact same name. (This name is shared by at least 130 companies in the trucking industry).
Anything we could to do to support this feature would be great. (there is a GUID identifier number for every customer record, so in theory it would be possible)