Certificate of Insurance (COI) Management | Compliance
While Xero currently allows documents like Certificates of Insurance to be uploaded to a contact, it would be much more effective to have a structured compliance tracking feature similar to how W-9 information is managed. This would allow users to input and track key insurance details—such as policy type (e.g., General Liability, Workers’ Compensation), coverage limits, and expiration dates—directly within the vendor or contractor profile. With this data captured in a structured format, Xero could provide automated reminders for upcoming expirations and visual alerts for missing or non-compliant coverage, helping businesses better manage risk and ensure vendors remain compliant before payments are issued.
Currently, Xero allows users to enter and track W-9 details within a contact, providing a clear, organized way to manage tax information. A similar approach could be used for Certificates of Insurance by duplicating this functionality and adapting the fields to capture insurance-specific data, such as policy types, limits, and expiration dates. This would build on an existing feature while expanding Xero’s capabilities for businesses that rely heavily on subcontractors and vendor compliance.
Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.
Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.
If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂