Stop putting up prices until basic bookkeeping and accountancy functions are introduced.
Xero has once again hiked prices, citing "improvements" which are purely cosmetic at best, and utterly useless in many cases, while totally ignoring the basic features and functions customers have been requesting for years.
Xero is no longer value for money. I only have two clients using it now, and by July this will be down to one as the other migrates to Sage. Hint: Sage allows batch matching of credit notes, saving hours of work. That's not the only benefit. Sage have upped their game on customer service. It's time Xero started listening to its customers rather than letting the software developers to show off by introducing features of limited usefulness.
Heather Barclay
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