458 results found
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Open Banking: Enable for all UK banks to allow updates on demand
ALL banks should be able to refresh. I am with The Co-op for my business banking. I was previously with Quickbooks for my accounting software and was able to refresh my bank feed whenever I needed to. With Xero I can't. Being on top of the money in the bank is crucial to business owners. Having to wait a day, or sometimes days, for the information to feed in is debilitating and very frustrating. If the bank can provide the feed to one accounting software company, then the problem is not with the bank. Please, Xero. Please sort this out.…
14 votesHi everyone, thank you for sharing this request and for your feedback on bank feeds.
We are always keen to explore more bank feed integrations to make managing your finances as seamless as possible.
While we know that not all banks are currently on Open Banking, but reaching out directly to your bank is still the most effective step. Let them know you'd like them to adopt Open Banking so you can connect with Xero—banks value hearing directly from their account holders about the connections they need.
In the meantime, we’re moving this product idea to Gaining Support. This will help us gauge broader interest and give other members of the community a place to share their experiences or updates regarding bank feeds with this and other institutions.
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Bank Feeds - Support for Commonwealth Bank (CBA) personal credit cards
Bank feeds for Commonwealth Bank personal credit cards
14 votesHi Ben, thanks for sharing your idea. I’ve moved this to Gaining Support.
Currently, our direct feed agreement with CBA is limited to their business and corporate products. However, with the ongoing rollout of Open Banking in Australia, we know there is a lot of interest in seeing more personal account types supported.
I’ve updated the title to "Bank Feeds - Support for Commonwealth Bank (CBA) personal credit cards" so other community members can easily find this and add their votes.
Quick Tip for now: Until a direct feed is available, the most efficient way to get those transactions in is to download an OFX or CSV file from NetBank and use the "Import a Statement" feature in Xero. You can find a step-by-step guide on manual imports here.
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Bank Feeds - Request for bank feeds for ABN AMRO Bank
Please instate bank feeds for ABN AMRO bank (the Netherlands). I joined Xero for its highly automated systems. Now I still have to download and import bank statements manually.
It adds insult to injury for the fact I have to sign up to a premium plan to be able to account in a mere two currencies. For small traders like myself with low turn-overs and no need for the majority of features larger companies need, this feels deeply inappropriate and unfair. (another idea about this topic is already live elsewhere)
14 votesHey everyone, thanks for the support on this idea.
While our Open Banking connections in the EU currently cover only Denmark and Ireland, you can still keep your ABN AMRO transactions up to date in Xero by manually importing your statements.
We'll keep en eye on the support for this here, and let you know of any updates in this area. Thanks for taking the time to share!
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Bank feeds - Allow direct bank feeds with Discovery Bank
Please allow bank feeds to be connected via Discovery Bank. This is one of South Africa’s largest and fastest growing banks used by businesses.
14 votes -
Bank Feeds - Bank feed form status for all users
When a bank feed form is uploaded, you can see the status of this - currently if one person has uploaded bank feed form, no one else can tell. Would be great if it just showed "bank feed form uploaded and being processed" or something
14 votesHi everyone, thank you for this great suggestion about making the status of bank feed applications visible to all users within a Xero organisation.
We understand that when one team member submits a bank feed form, the lack of visibility can lead to confusion or duplicate work for others.
We encourage you and other members to vote, and add comments below sharing how having a shared status like "bank feed form uploaded and being processed" would improve your team's workflow.
While we don't currently have plans to build this functionality, we'll be keeping a close eye on the support for this idea here and will keep you informed of any updates.
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Bank rules - Ability to assign Billable Expense
Banks Rules - Add Billable Expense
This will save the company a lot of time having to manually set a billable expense when we need to on-charge a certain % of a recurring transaction
14 votes -
Homepage - One click bank refresh
On the dashboard and/or Accounting drop-down? I find that I have to manually refresh my Chase accounts daily to get up to date.
13 votes✨ Thanks for the suggestion – we love hearing how we could make bank feeds easier to manage.
Right now we’re not planning a single “refresh all bank feeds” button in the near future. A few reasons why:
- Banks control timing: Many feeds update on a schedule set by the bank or provider, so a global refresh wouldn’t guarantee instant data across all accounts.
- Reliability & limits: Triggering lots of refreshes at once can hit provider limits and make refreshes fail more often, which is a worse experience overall.
- Security & MFA: Some feeds require multi‑factor authentication or a specific user to refresh, which can’t safely be handled by a single bulk action.
For now we’re focusing on keeping per‑account refresh reliable and clear in the new homepage banking widget, and we’ll keep tracking interest in bulk refresh for future planning.
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Bank Feeds - Bank feeds from Macquarie Bank
Ive moved form Quickbooks to Xero (I guess this is common).
Xero does not accept bank feeds from Macquarie Banks - Offset Accounts.
It's very frustrating to manually have to import bank statements every month and I would love if they could please collaborate so it can occurs. It makes it tedious for my business and I lose hours trying to do it every time.Cheers
13 votes -
E-Invoicing - Dual language support (English and Arabic) for ZATCA (Zakat, Tax, and Customs Authority) compliance in KSA
To add a feature in Xero for dual-language invoices (English and Arabic) and to generate QR codes for ZATCA compliance (Saudi Arabia), here's a structured approach. Xero does not natively support dual-language invoices with QR codes directly, but you can integrate third-party applications or customize invoice templates to meet these requirements.
- Integrating Dual-Language (English & Arabic) Invoices in Xero Xero doesn't provide a built-in feature for dual-language invoices (English and Arabic) by default, so this needs to be handled through third-party integrations or custom solutions.
A. Using a Third-Party Integration App
Search for ZATCA-Compliance Apps:Go to Xero Marketplace and…
13 votesHi Saqib, while we’re unable to offer eInvoicing in your region at this time, you could look into third-party apps available in the Xero App Store that support eInvoicing.
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Journals - Ability to access the journal entry from each transaction
I would love the ability to view the Journal entry created by each transaction, from the transaction itself (without having to leave the transaction to pull a journal report). QBO has this option and I find it very useful.
13 votesThanks so much for sharing this idea and for everyone who has taken the time to vote and comment.
We can see how valuable it would be to view the journal entry directly from a transaction, without needing to leave the transaction and run a separate report. That extra visibility would make it easier to understand the accounting impact and troubleshoot more efficiently.
Because of the support and feedback this idea has received, we’re moving it to Gaining Support. We’ll continue monitoring the interest and updates shared here to help inform future consideration.
We really appreciate you taking the time to tell us how this would improve your experience in Xero.
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Account Transactions - Show details on batch payments in Description column
The bank transaction listing in Xero should have different details displayed for ease of reference.
Batch Payment really doesn't provide enough information. "Payment: multiple items Batch Payment" is pretty vague. It would be better if the Description column showed the Details from the batch payment - refer attached13 votes -
Bank Reconciliation | Suggestions - Matching by invoice number rather than amount
Reconciliation to be matched by INVOICE NUMBER rather than amount
13 votesThanks for sharing this idea. I can see why matching by invoice number or reference, instead of relying on the amount first, would be really valuable for businesses dealing with instalments, part-payments, or payments that don’t exactly equal the invoice total.
Right now, suggested matches are based on the statement line and transaction having the same amount, with other statement details also considered, so I understand why this request would help reduce manual work and lower the risk of matching a payment to the wrong invoice.
If this would improve your workflow too, please add your vote and comment with a real example of when matching by invoice number or customer reference would save time or prevent errors. The more detail shared here, the easier it is to show the impact this has for customers.
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Transactions - Allocate dishonoured and reversed to customer's account
I am not happy with the treatment of dishonoured/reversed payments on Xero when it comes to debtors/customers (and similarly creditors/suppliers) (see attached support screenshot).
Dishonoured payments must be processed via the accounts receivable and payable channels as is the custom on any other accounting package.
The customer's records and statements must reflect when payments were dishonoured (true refection) and it should not be handled outside of the customer's module as Xero is currently doing (by deleting the original payment from the customer and allocating it a GL account and then allocating the dishonoured reversal to the same GL account).
The…
13 votes -
Bank reconciliation report - Set default date period
New bank rec reports are based on the start of the month to the current date as a default. The old bank rec report just had an end date. Would like a fast way to move end date field and not have to also alter the start date.
13 votesHey community! As a few of you have rightly pointed out, the previously posted workaround isn’t suitable if your end date is prior to your start date. In this case, you will have to update both start and end fields.
Thank you to everyone that flagged that, and apologies for the confusion.
Because the the Bank Reconciliation summary lives in the Bank Reconciliation reporting pack, the date picker available is the same as the other bank reports (Bank Statement and Statement Exceptions).
Understand that some users would prefer an ‘as-at’ date instead, similar to the older report. In the meantime, you can select the same date in both fields to achieve this.
As that doesn't quite solve this for some users, we're leaving this idea open to continue to collect and share your feedback with our product team.
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Banking - Increase character limit on bank reference field
Bank feeds from Bendigo Bank, and I presume all other OSKO payments.is being fed into the reference field. It concatenates the description, payee and reference field.
The problem is the field is now too short with new OSKO payment descriptions, so the reference field is often dropped off making some transactions difficult to match. A simple solution is to make this field longer.13 votesHi everyone, thank you for your votes and comments on this idea, and our apologies for the delay in providing an update.
For context, the issue is with how data is supplied to us from the bank. For direct feeds, the information you see in Xero, including the format of the reference field, is provided directly by the financial institution. We are not able to control how this information is formatted and sent to Xero.
For those of you experiencing this with Bendigo Bank, we recommend contacting the bank directly to request that they make changes to the way this OSKO payment data is provided on their feed.
In the meantime, we will leave this idea open to continue tracking support on this.
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Bank Rule - Ability to default to 'All conditions match'
Since the change to the updated Bank Rules page, it now defaults to 'Any Conditions Match'.
I have to change this to 'All Conditions Match' literally every. single. time. I create a bank rule, otherwise it defaults to matching almost all transactions.
This is a disaster waiting to happen.
13 votesThanks for sharing back on the change, Alan. It's difficult to make changes to suit everyone's needs, and changing the default from 'All' to 'Any' was carefully considered as part of the recent updates to Bank Rules.
This was something users told us would be helpful as many more users create 'loose' rules to capture more statement lines.
Currently there aren't any plans to change this back. What would be more useful would be the ability to set your own default, but for now we'll begin to track the interest of this here.
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Bank Account Transactions - Ability to quickly Edit Reference from the list view
TIME SAVER: I would like to be able to quick edit the reference details in the transactions list view, instead of having to click on each transaction > edit > save.
13 votes -
Bank Reconciliation - Ability to upload a remittance and Xero to match with existing transactions
In Bank rec window, when you try to reconcile a money receive, you could upload the remittance advice from customer PDF or excel, then Xero could auto match all the existing invoices/credit notes
12 votesTotally get the forward thinking here, thanks for sharing! We're continuing to think about how we can bring more automation to reconciling your accounts and while this isn't something we have direct plans of atm we'll keep a close eye on the support here and be sure to share if there are any updates planned.
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Stripe Feed - Include transaction details
To enable Stripe reconciliations in Xero I have a Stripe feed in (as a "bank account), but unfortunately it is lacking in information, so when doing reconciliations you still need to open Stripe to find out what payments are for. It would save SO much time if the metadata could be brought through on the feed too, or if there was a way of including more information in the transaction field.
12 votesThanks for your feedback on bringing more transaction details through from Stripe. We appreciate you sharing how important this is for your reconciliation workflow.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
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Colour Code Chart of Accounts
Would it be possible to add a feature to colour code our chart of accounts - especially expenses? When I am at the petrol station adding a receipt for a fuel purchase, it would be great to scroll down to a colour (with the account number). Another idea would be to have a favourites for expenses - we could add the ones we use most often.
Thanks from a small business owner.12 votesThanks for sharing, Timothy.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
We'll share if there are any updates for this here.
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