The bank feed needs to be refreshable for ALL BANKS
ALL banks should be able to refresh. I am with The Co-op for my business banking. I was previously with Quickbooks for my accounting software and was able to refresh my bank feed whenever I needed to. With Xero I can't. Being on top of the money in the bank is crucial to business owners. Having to wait a day, or sometimes days, for the information to feed in is debilitating and very frustrating. If the bank can provide the feed to one accounting software company, then the problem is not with the bank. Please, Xero. Please sort this out. Accounting software needs to be front end efficient for the people relying on it every day. A lot of people have requested for their own particular bank - and there are a lot of them - so it is something that needs lumping into one 'idea' and dealing with. Thankyou in advance.
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Janine Totorewa
commented
It's especially frustrating on Mondays when payments made over the weekend don't show until Tuesday. Banks have caught up, Xero needs to as well
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Roger Gimson
commented
We also use the Cooperative Bank. It seems the agreement that Xero have with the Co-op Bank only allows one update per working day.
I know that the Co-op Bank can provide instant updates because Quickbooks was able to do this when we used them using Open Banking.
Why can't Xero use Open Banking with all banks that support it?