Bank feed - FNB South Africa
Bank feed interruptions - First National Bank is causing huge delays and back log of work piling up. I've not been able to connect or refresh clients bank feeds since mid Feb. This is really an ongoing issue.
Simone Hickman
shared this idea
Hi everyone, we appreciate sharing on the interest for this feed with us here. We'd like to let you know we're working on a feed for First National Bank in South Africa at present. đŸ™‚
I look forward to updating you here once it's live.
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Jaco Bisschoff
commented
This feature is one of the primary reasons we decided to move to Xero, so it is extremely frustrating that it is not working as expected.
Could you please treat this as a priority and have it resolved as soon as possible?
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Julian Hurrie
commented
When are Xero/FNB going to sort this bank feed issue, its been many months now, how hard can it be? Last update as above is it's in development - can they kick somebody & get it done.
Having to manually refresh to load bank info sporadically is a big time waste, and as usual the marketing blurb says everything is great & automatic - but in the real world the code and software cannot deliver what is promised on the website.
Sadly this is not unique to Xero/FNB - seems like it's a problem with just about everything in today's world.
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Bernard Muanda
commented
Hello,
Has this issue been resolved? It has taken too long and this a is a big inconvenience. Please fix this -
Casey Groome
commented
I have just seen that the bank feed needs to go through something called Plaid. this system is only supported in the USA according to and article I found on Xero's support page. Please bring back the old bank connect because at least that worked. uploading bank statements manually is currently not an option. It is HIGHLY time consuming and we subscribed to this system to stop that time suck!
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Nolizwi Mathumbu
commented
Experiencing the same issue its almost 2 years with one client that is with FNB
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Vanessa Millard
commented
Please advise if this FNB bank feed issue has been resolved. I have contacted FNB Enterprise banking and they say it definitely an issue on the Xero side.
As with the other users, this is critical. -
Taren Eksteen
commented
The FNB Bank feed has been faulty for over a year now. When will this issue be sorted? This is seriously becoming a problem and wasting a lot of time trying to update the bank feed.
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Michelle Kukkuk
commented
We have been having the same problem. Can't refresh feeds for the last 2 or 3 months. Please advise on the way foward.
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Simone Hickman
commented
Sporadically, been unable to refresh feeds again for the past week.
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Ncebakazi Mathabatha
commented
I am encountering the same problem. has this been resolved.