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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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463 results found

  1. It would be very useful to be able to separate Accounts Receivable and Accounts Payable to classify the contacts between external and internal (intercompany/group). This would assist with the consolidated views for a group of entities.

    9 votes

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  2. It would be great to be able to connect a normal SumUp account like you can Stripe or PayPal not just SumUp POS.

    22 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Hi everyone, thanks for your votes on this idea. While we're always interested in integrating with more banks, the most effective way to get a new feed established is for customers to request it directly from their bank. The more that SumUp hears from its own customers that a Xero integration for bank feeds is needed, the more likely they are to work with us to build one.

    For now, you can manually import your SumUp transaction data into Xero using QIF, OFX, or CSV file types. You can find detailed instructions on how to do this in the Xero Central article below.

    This idea is open for voting and comments, and we'll continue to keep an eye on the interest for this idea here.

  3. Our charity places values first and in searching for a new current account for our organisation, ones with high ethical standards that synchronise with Xero is a very restricted field. CAF, Unity Trust, Triodos for example do not have bank feeds and they say this capacity sits with Xero. We currently bank with The Cooperative that scores well, and we have had to leave Barclays who have been exposed as very poor. To reduce risk we must have another account so my idea is that Xero takes the lead on establishing connections with more ethical banks enabling better choice for…

    8 votes

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    4 comments  ·  Bank feeds  ·  Admin →
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    Hi team, apologies we haven’t engaged on this thread sooner.

    We wanted to share a few updates here, some of which a few of you've already helpfully called out(thank you).

    In 2024, we introduced direct feeds for Triodos, and in November 2025 we released a direct feed for Unity Trust Bank.

    Right now, our team is progressing the CAF bank feed idea, and we’ll return to here once there’s more to share and confirm on this feed.

    Our Banking team continues to explore and develop new bank connections, so it’s really helpful for us to have a separate idea for each financial institution you’d like to see connected to Xero. This helps us track demand clearly and share specific requests with the team.

    If there are other bank connections you’d like us to consider, please create a new idea for each one so we can track them…

  4. having a monthly average additional column option in the account watchlist would be ideal and I would have thought a default setting that most people would want on their account watchlists...

    8 votes

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  5. We're currently using xero projects a lot and something that happens fairly regularly is staff posting time entries into finalised periods. I.e. we have run reports and finalised an accounting period and then there have been later changes in those periods in xero projects. It would be good to be able to lock periods in xero projects as we do with financial informtation in xero.

    22 votes

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  6. Dear Xero product team,

    Please could we have an option to Password protect Lock Dates.

    Where certain user can only unlok Lock dates i.e. Accountants or Subscriber

    At the moment anyone can unlock the Lock dates which defeats the purpose of the Lock Dates.

    158 votes

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    Thank you for your engagement and feedback on this idea. We’ve seen some great suggestions in this thread on how a password-protected lock date could work. The current lock date feature prevents new transactions from being entered and can only be removed by Advisor level users, but we recognise that some users would benefit from introducing password protection.

    As part of our new Xero Product Idea process, we have recently reviewed the idea and shifted this to “Accepted”. This reflects that this is an idea we’d like to develop, but that this isn’t currently on the roadmap. We'll be back with another update as soon as we have more to share.

  7. When a bank feed form is uploaded, you can see the status of this - currently if one person has uploaded bank feed form, no one else can tell. Would be great if it just showed "bank feed form uploaded and being processed" or something

    14 votes

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    7 comments  ·  Bank feeds  ·  Admin →
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    Hi everyone, thank you for this great suggestion about making the status of bank feed applications visible to all users within a Xero organisation.

    We understand that when one team member submits a bank feed form, the lack of visibility can lead to confusion or duplicate work for others.

    We encourage you and other members to vote, and add comments below sharing how having a shared status like "bank feed form uploaded and being processed" would improve your team's workflow.

    While we don't currently have plans to build this functionality, we'll be keeping a close eye on the support for this idea here and will keep you informed of any updates.

  8. I would like to be able to have a foreign currency account in the COA other than bank accounts. If an invoice is received and paid in a foreign currency, it should show as the foreign currency as the source, not the base currency. This affects loan accounts a lot and if invoices are paid from a loan account, instead of a bank account, you can't keep the currency consistent.

    66 votes

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    Thanks for support in this idea, everyone.

    We can see the benefit being able to associate a currency to an account could would have for customers in helping keep transactions consistent in their source currency.

    This isn’t currently on our roadmap, but it’s something our team will consider as they plan the future of multi-currency across Xero.

    We’ll keep an eye on the feedback here and make sure to share if there are any updates, with you all.

  9. We have to use find and recode each month for adjusting certain batches of transactions. These are the same combination of searches used monthly to find and recode.

    It would be useful to be able to name and save or favourite search criteria for quick recall each month. (Looking back at previous searches is ok, but not obvious which is which until you click into them).

    8 votes

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     ·  3 comments  ·  Reconciliation  ·  Admin →
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  10. When a customer pays, could the find and match box show outstanding invoices for that customer instead of all customer outstanding invoices? It would speed up matching the payment

    1 vote

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    Not an idea I've seen raised yet, Lisa. Can see how this may be helpful when you have many invoices entered in your org. It's not something we have any plans around at present but we'll track the interest here and share if there's news.

  11. I'd like the Reconcile pages to allow me to select some all of my bank accounts to display. This would aggregate the unreconciled statement lines and display them all in date order to be reconciled all the same time.

    Reason 1: Convenience. I use several bank accounts and would prefer to reconcile all of the transactions in one go.

    Reason 2: Error reduction. The most common error I see relating my clients' bank balances is their misuse of Transfer (setting the wrong account, using it for accounts that aren't linked etc.). If they could see both accounts and therefore both…

    18 votes

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  12. In QB you can "create a deposit" and in each line item, you can assign a customer, assign a GL account, class & amount. (there is also a line to assign to an invoice/customer ledger if you use those). You can then print a deposit slip from this as well!
    PLEASE make this function available.
    It is a hassle to enter every check or payment into "Receive Money", then have to go back and try to match up all the correct payments to the bank deposit in the bank reconciliation.
    But if we don't do it like that, we cannot…

    6 votes

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     ·  1 comment  ·  Reconciliation  ·  Admin →
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  13. When importing bank statements, it would be very useful if we could select (already in the csv perhaps) whether the payment is to be a Direct Payment, or rather a Prepayment.

    We receive almost exclusively prepayments, and I find that when I import the statement, that I cannot select that the income lines should be treated as Prepayment.

    1 vote

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     ·  0 comments  ·  Reconciliation  ·  Admin →
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  14. Bank statement search needs to allow the user to filter the search by spent or received as the amounts elements apply to both spent and received.

    Also - please fix the bug with status being ignored by the search.

    52 votes

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     ·  2 comments  ·  Reconciliation  ·  Admin →
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  15. Allow users the ability to import and export bank rules.

    This would save time having to manually create similar bank rules in Xero, and ease with new client organisation setup

    550 votes

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    Hi community, thanks for your responses to our update and the continued interest this idea receives. We're keeping a watchful eye on the support this idea gathers.

    As mentioned in my last update our immediate focus for now is delivering more automation and intelligent tools to help you reconcile faster.

    However, we understand and appreciate the pain points shared through this idea and will move the status of this to Accepted as our product team look into more details around this and how we might plan this into the roadmap.

    I'll keep you updated of any developments in this space.

  16. Overpayments should appear in the Find & Match for Customers.
    If a customer pays their correct amount owing, but an overpayment on their account hasn't been allocated against an invoice, it is impossible to reconcile.
    Users have to go into Contacts, check if there is an overpayment, allocate the overpayment against an invoice then go back into the Bank Reconciliation page.
    Users should be able to tick the invoices being paid and the overpayment that was used to reconcile in Find & Match.

    31 votes

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    Hi everyone, we thoroughly appreciate the interest and sharing how this feature would be beneficial to you here.

    As you may have seen when reconciling or through other updates, we have introduced credit notes into the reconcile experience where you can now find and select credit notes directly from the Find & Match screen.

    We understand there are other transactions types our customer would like this functionality extended to and are continuing to consider how we may expand this overtime.

    We will share further any further updates around this with you here. Thanks

  17. Can we please have a Parent and Child relationship on the accounts to ease cash allocations. At the moment we are getting 1 payment that covers multiple accounts.

    We work with Schools and get payments from Councils and Academy's. These payments go across multiple schools and payments are currently allocated 1 invoice at a time.

    It would be helpful to have a Parent account / Hierarchy account or to put the Council/Academy name within the individual school account on Xero and put the Parent/Hierarcy name within the "Find & select matching transactions" - "Search by name or reference"

    9 votes

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     ·  0 comments  ·  Reconciliation  ·  Admin →
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  18. Would be really useful to have the ability to add Spend or Receive money transactions (overpayments or prepayments) within the mobile app. At p[resent the only options are bank fees or adjustments. So quite often reconciling transactions requiring this type of action need to be left until able to access a full web browser version.

    10 votes

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     ·  2 comments  ·  Reconciliation  ·  Admin →
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  19. Bank Reconciliation suggestions. The ability for Xero to identify a name within a customer contact and match it to the name on the bank feed and suggest this as a match. for example John Smith is the contact for ABC pty ltd. when he makes payment he only references John Smith. Xero will recognise John smith is a contact for ABC pty ltd and suggest their invoice in the bank rec.

    17 votes

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  20. Now that NZ has 7 days transactional banking by all banks, can BNZ who is only providing Xero with bank feeds Tuesday- Saturday, (per Xero support) now send Monday- Saturday, so Saturday/Sunday transactions can be reconciled Monday's and information be up to date.

    16 votes

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    5 comments  ·  Bank feeds  ·  Admin →
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    Hi everyone, thanks for your feedback on the frequency of the BNZ bank feed. We understand that getting timely transaction data is crucial for keeping your accounts up-to-date.

    The way the direct feed from BNZ is currently set up means that transactions made over weekends and public holidays are sent through to us on the following business day. This is why you'll typically see these transactions appear in Xero on a Tuesday.

    We will keep this idea open for the community to continue voting on. Your votes help us, and our banking partners like BNZ, to gauge demand and prioritise these potential improvements. We’ll be sure to post an update here if there’s any news to share.

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