Split-screen (Quick View) bill approval removes rounding adjustments
Split-screen (Quick View) bill approval removes rounding adjustments → causes incorrect supplier payments
Hi team,
I’ve run into a consistent issue when approving bills using the split-screen “Quick View” in Xero, and it’s starting to create real payment discrepancies.
Scenario:
- A supplier invoice includes rounding (e.g. total is $100.01)
- I enter the bill and include a rounding adjustment (either via line item or total alignment)
- The draft bill total matches the supplier invoice exactly
Issue:
- When I approve the bill using the split-screen preview (without opening the full bill),
- Xero appears to recalculate the bill from line values
- The rounding adjustment is removed or overridden
- The approved bill total changes (e.g. drops back to $100.00)
Result:
- The approved amount no longer matches the supplier invoice
- This flows through to batch payments → suppliers are under/overpaid by small amounts
- Creates reconciliation noise and requires manual correction
Important detail:
If I open the bill fully and approve from the edit screen, the rounding is retained correctly. This only seems to happen in the Quick View / split-screen workflow.
Impact:
- Breaks trust in the approval workflow
- Forces us to avoid Quick View entirely for invoices with rounding
- Adds extra review steps for something that should be safe to approve quickly
Request:
- Ensure Quick View respects saved rounding adjustments and final bill totals
- Or at minimum, prevent recalculation on approval if the bill already balances
- Or provide a warning when totals change on approval
Is anyone else seeing this behaviour?
Happy to provide examples if needed.
Thanks
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