Have actually useful links to Xero Central from the chatbot and the help articles
I have just spent a frustrating amount of time going round in circles with the chat bot. I said that yes I would like to add a product idea and it gave me a link to a help page which tells you how to search for a product idea and how to submit one, but it didn't give me a link to the actual page where I can do that (this page it turns out!). I specifically asked for a link and it told me it was unable to do so. Then I asked how to navigate there and it told me to go to Xero Central. I asked for a link to Xero Central and it was unable to give me one, and then gave me incorrect instructions on how to get here. I figured it out for myself in the end but seriously it shouldn't be that difficult! Also could the help articles have links to the pages they are talking about?
Frances Hutchinson
shared this idea
Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.
Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.
If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂