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  1. 13 votes

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    Hi everyone, thanks for sharing your examples and adding your support to this idea.

    As noted in my last update - The ways you can record a supplier prepayment and later allocate it to a bill right now are;

    • From bank reconciliation, choose Create > Add details, then change Spent as to Prepayment and select the supplier.
    • Starting in the bills area, you could use the + menu in the blue banner. Then follow the same steps above to switch to a Prepayment type transaction

    I want to be open that right now we don't have any plans for adding the ability to create a prepayment directly within the Bills experience. There are also broader requests in more recent feedback that we have existing ideas for:

    If any of these would help your processes, please add your vote to…

    Matthew Roy shared this idea  · 
  2. 705 votes

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    Hi everyone, we’ve taken time to review the suggestion to include custom fields for both invoices and contacts, and recognise the value it'd bring in helping users capture more detailed information and avoid manual processes.

    However, with other focuses drawing the teams attention such as multiple addresses this idea is not on our current development roadmap.

    As we continue to plan future roadmaps, being highly supported this idea will continue to be considered, however we want to be open about it's current position with you all here. We appreciate you sharing your feedback and for your ongoing participation in the Xero community. Any changes to this status will be shared with everyone on this idea.

    Matthew Roy supported this idea  · 
  3. 1,471 votes

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    Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.

    As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.

    We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.

    We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.

    Matthew Roy supported this idea  · 
  4. 204 votes

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    Hi everyone, we really appreciate hearing how a visible place for reminders, checklists and notes would help keep important work from being missed.

    We've just introduced custom Tasks to the Homepage which allows you to quickly add your own one-off business task, or add and edit tasks from the right hand panel. You can update the details, mark work as complete, delete tasks and view completed tasks all from the Homepage.

    This means reminders like requesting a missing receipt or preparing documents for your accountant can stay alongside your workflow in Xero instead of being kept in a separate note or spreadsheet.

    The first release focuses on personal organisation, so shared tasks, notes and notifications aren’t included yet, but this is something we'll continue to consider as this space evolves.

  5. 243 votes

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  6. 485 votes

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    Hi everyone, we understand how frustrating it is when important emails like invoices are filtered or blocked, and how this affects customer trust and timeliness of engagement with your transactional communications. Thank you for continuing to share examples and highlighting the impact this has on your business.

    We’ve made meaningful progress towards enabling email sending from your own domain. While progress is taking longer than we’d like, we can confirm that substantial backend work is underway. This work spans multiple interdependent teams across Xero, and there are still important steps we need to work through before we can release the capability to customers reliably.

    As we continue to develop this capability, there are a few questions that would help our product teams ensure we’re solving the majority of our users’ needs in this space, with a reliable and secure solution.

    We’d really appreciate your input on the following questions, either…

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    Matthew Roy commented  · 

    Suggest this could be implemented as follows:

    1. Using PHPmailer plus page to populate SMTP settings. Likely want to include Oauth. Some user education content about SPF, DKIM and DMarc will probably be necessary

    2. Pop up window that populates a webmail email using credentials provided by users. This is fairly common in many SaaS services

  7. 79 votes

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    Hi everyone, we appreciate the interest for this idea is growing. Our product teams have reviewed and understand the rational for this.

    While it's not something we have roadmapped just yet, I'll make sure to let you know of any news here. Thanks

  8. 13 votes

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    Matthew Roy shared this idea  · 
  9. 105 votes

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    Matthew Roy supported this idea  ·