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  1. 961 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

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    Johann Soekoe commented  · 

    @ Tony Tay
    @ support@xero.com

    As I have it, and I picked this up on another Xero "problem" forum is that Xero is built on a very outdated "backbone" so to speak.
    Any changes with Xero concerning direct application changes (not visual) to the application itself is very costly and they might not have the knowledge on how to implement it. That is why at every quarterly Xero update session, most if not all of the updates will be visual aspects e.g. how a report looks like, how many columns you can add etc. Basically taking info of forefront and present it in a different way.
    If this issue of multiple contact addresses is so critical to your organisation or your clients', you have 2 options.
    1 - contact Xero support directly or 1.1 take it up with your national representative and if not anything is done
    2 - advise your clients to break away from Xero.
    These 2 options is what I implemented option 2 always sufficed.

    @xero
    Why do we need to talk about and wait 10 years before our voices are heard?

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    Johann Soekoe commented  · 

    @Kelly Munro
    This would be a great feature, however Xero does not seem to entertain the ideas for "larger" business or accountants - which is very sad.

    Johann Soekoe supported this idea  · 
  2. 1 vote

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    Hi Johann, so I can get your request in front of the right team, I just need to check which reports you're specifically referring to. Would one of them be the VAT 201?

    Johann Soekoe shared this idea  · 
  3. 550 votes

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    Hi team, further on from our last update we are extending the ability to automatically record Xero subscription invoices in your organisation to UK customers via einvoicing.
    As a first cut if you have registered for einvoicing, you'll be able to edit your billing contact to select to 'Receive Xero subscription bills as einvoices where you'll need to enter your businesses VAT. Over the following months we'll be building on the experience so you can eventually choose this option from the online invoice itself. We'll keep you updated of progress for this, here.

    Johann Soekoe supported this idea  · 
  4. 596 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Johann Soekoe supported this idea  · 
  5. 617 votes

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    Hi everyone, thanks for joining and supporting this idea.

    We understand there are a few different use cases for why you'd like to attach a file to an asset within the Fixed Assets register, as well as transactions themselves.


    To be upfront our team's current focus, like many areas of Xero, is on upgrading Fixed Asset technology, as we build greater consistency between Xero experiences, making it easier to learn and navigate Xero. Some of these changes may seem minor, but are critical in terms of delivering new and exciting value later on.

    That being said, our team is researching what comes next and this is a focus because it is the most supported idea for Fixed Assets right now.


    As we continue forming the future of Fixed Assets in Xero, we'll share if there’s any updates.

    Johann Soekoe supported this idea  · 
  6. 538 votes

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    Johann Soekoe supported this idea  · 
  7. 260 votes

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    Johann Soekoe supported this idea  · 
  8. 963 votes

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    Hi everyone

    We wanted to provide you an update on our progress for this idea as it’s very much something we want to make easier for you all. The feedback you’ve provided so far has been helpful. One of the big problems our Product team identified in this thread and in other customer research is how hard it is for customers to navigate their statement lines to gain a holistic view of the work they need to do and complete their work flows efficiently.

    I’m pleased to share that they’re in the early stages of developing a solution that will help to improve this experience by combining a search tool with an increased number of statement lines being returned to the page.

    The product team has a working concept and are looking to validate this with some customers before working out the final details. If you’re interested in participating, please

    Johann Soekoe supported this idea  · 
  9. 908 votes

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    Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏

    We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.

    Right now there are no specific time frames available as to when this might be worked on, but…

    Johann Soekoe supported this idea  · 
  10. 10 votes

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    Hi team, to confirm the idea here are you asking for the ability to view ageing for contacts within their contact record in Xero? 

    As one user has noted in the idea, it is currently possible to run the Aged Payable or Receivable Detail reports where you can set the Ageing periods to be Day, Week or Month based on your choosing. If needed you can also filter these reports by Contact. 

    Appreciate there has been an ask around ageing periods directly within the customer statement - this is not something we have any short term plans for. You can see more around this on this idea. 

    Similarly we've had an idea raised for Suppliers statements similar to a customer statement and want to be upfront this isn't planned at this time. 

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    Johann Soekoe commented  · 

    Agreed

    Johann Soekoe shared this idea  · 
  11. 62 votes

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    Johann Soekoe commented  · 

    Agreed

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  12. 63 votes

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    Thanks for joining and following in the idea here, everyone. While early exploration has been done in this area, we want to be upfront that we don't have any short term plans for developing the ability to track quotes on the dashboard. 

    At present, you may find search in the navigation a quick way to navigate to all quotes by typing 'q'.

    If there is any change planned in this space we'll be sure to update you on this. 

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    Johann Soekoe commented  · 

    Xero , although very user friendly and easy to master is lagging in a few areas that are now readily available on other platforms. One platform has 24 widgets to view on a dashboard. Xero has all the information and the same widgets hidden at the back-end of invoices and bills etc. Its time to move those widgets to the actual opening page of Xero. Also, platform number 2 has options to enable the business owner to view one set of widgets on a dashboard whilst his accountant is able to view a totally different set of widgets on his side to enable him to provide his client with more accurate management advice. So its not only the quotes but the whole dashboard of Xero that needs an upgrade.

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    Johann Soekoe commented  · 

    Tracking quotes is a very important matter for all business as it is used to see if the business shows potential growth for the periods ahead.
    I would also like to suggest that one should be able to track many different items within Xero on the dashboard. Items my include, top selling items, top customers, debtors days to pay etc. The info is already within Xero so it will not be difficult to populate them as dashboard items.

    Johann Soekoe supported this idea  ·