Settings and activity
9 results found
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1,269 votes
Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities…
An error occurred while saving the comment An error occurred while saving the comment 
Johann Soekoe
commented
@Kelly Munro
This would be a great feature, however Xero does not seem to entertain the ideas for "larger" business or accountants - which is very sad.Johann Soekoe
supported this idea
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1 vote
Hi Johann, so I can get your request in front of the right team, I just need to check which reports you're specifically referring to. Would one of them be the VAT 201?
Johann Soekoe
shared this idea
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622 votes
Hi everyone, leading on from my last update we have now released improvements to eInvoicing for those in the UK! With the latest change you'll now find we've made it easier for you to opt-in to receive your Xero subscription bill via eInvoicing. You can now do this from your online invoice (My Bills page) instead of through the Billing contact page. Helping save you time and reduce manual data entry every month.😁
We understand there are other regions that'd still like to see this functionality developed and we'll shift back to submitted and share when there is news of moving this further afield.
We also wanted to address the recent comment of data sharing - We'd like to confirm that Xero do not share data with Peppol.com. We use the Peppol network and the subscription invoices are sent using our wholly owned provider, Tickstar.Johann Soekoe
supported this idea
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707 votes
Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.
Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.
We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!
Johann Soekoe
supported this idea
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825 votes
Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product.
We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage.
As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…
Johann Soekoe
supported this idea
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302 votesJohann Soekoe
supported this idea
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1,163 votes
We appreciate wanting to see more rapid movement, everyone. Having done a lot of exploration into this area our team have a good handle on the needs to solve this, however we want to be honest that development will be some time away with the team currently focused on improving bills list views and updating add/edit bill pages. For the time being to keep you up to date we're going to move this idea back to Submitted until more active work takes place for this.
I can assure you this idea is the best place to be leaving feedback for this feature, and Xero Product Ideas as a whole is the best place to be sharing where you'd like to see change across Xero products. As a community team we're advocating on your behalf constantly to see where ideas can be worked on, and this site is where our product…
Johann Soekoe
supported this idea
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116 votes
An error occurred while saving the comment Johann Soekoe
commented
Agreed
Johann Soekoe
shared this idea
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99 votes
Thanks for joining and following in the idea here, everyone. While early exploration has been done in this area, we want to be upfront that we don't have any short term plans for developing the ability to track quotes on the dashboard.
At present, you may find search in the navigation a quick way to navigate to all quotes by typing 'q'.
If there is any change planned in this space we'll be sure to update you on this.
An error occurred while saving the comment Johann Soekoe
commented
Xero , although very user friendly and easy to master is lagging in a few areas that are now readily available on other platforms. One platform has 24 widgets to view on a dashboard. Xero has all the information and the same widgets hidden at the back-end of invoices and bills etc. Its time to move those widgets to the actual opening page of Xero. Also, platform number 2 has options to enable the business owner to view one set of widgets on a dashboard whilst his accountant is able to view a totally different set of widgets on his side to enable him to provide his client with more accurate management advice. So its not only the quotes but the whole dashboard of Xero that needs an upgrade.
An error occurred while saving the comment Johann Soekoe
commented
Tracking quotes is a very important matter for all business as it is used to see if the business shows potential growth for the periods ahead.
I would also like to suggest that one should be able to track many different items within Xero on the dashboard. Items my include, top selling items, top customers, debtors days to pay etc. The info is already within Xero so it will not be difficult to populate them as dashboard items.Johann Soekoe
supported this idea
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@ Tony Tay
@ support@xero.com
As I have it, and I picked this up on another Xero "problem" forum is that Xero is built on a very outdated "backbone" so to speak.
Any changes with Xero concerning direct application changes (not visual) to the application itself is very costly and they might not have the knowledge on how to implement it. That is why at every quarterly Xero update session, most if not all of the updates will be visual aspects e.g. how a report looks like, how many columns you can add etc. Basically taking info of forefront and present it in a different way.
If this issue of multiple contact addresses is so critical to your organisation or your clients', you have 2 options.
1 - contact Xero support directly or 1.1 take it up with your national representative and if not anything is done
2 - advise your clients to break away from Xero.
These 2 options is what I implemented option 2 always sufficed.
@xero
Why do we need to talk about and wait 10 years before our voices are heard?