Settings and activity
5 results found
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218 votes
Claire Griffin
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644 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
Claire Griffin
supported this idea
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75 votesClaire Griffin
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13 votes
An error occurred while saving the comment Claire Griffin
supported this idea
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351 votes
Hi everyone, we thoroughly appreciate your input and letting us know your appetite for being able to set the Reply to address for your Xero organisation, here in the idea. As many will have seen with new invoicing, our team have begun testing and making small change to the send experience. While we've been able to make these changes when developing other areas of Xero, we want to be upfront that we don't have a timeframe of when we'll upgrade the email settings page just yet, but this is something we will get to in time - when we do our team will also review the Reply to address options as part of this. So, though there is no movement to share on this just yet please know we will let you know here as soon as there is.
An error occurred while saving the comment Claire Griffin
commented
This would be amazing and seems obvious, we would like one send from and reply to email for customer statements, invoices etc, and another one for supplier remittances. Sometimes there is more than one person working that side of the business.
Claire Griffin
supported this idea
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At the moment you can only manually change individuals data, and that means if a few employees change some personal details, or we have multiple changes of salary due to inflation etc, then it takes a while. It would be great if we could upload en masse similar to new employees.