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  1. 126 votes

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    Henrik Maier commented  · 

    @Andrew Don't get you hopes up that Xero would listen. In the 5 years since we subscribed to Xero none of the Ideas we supported/voted for and none of the bugs we reported got implemented or fixed.

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    Henrik Maier commented  · 

    Xero's documentation made me believe there is a prepayment feature only to find out that the more expensive multi-currency subscription does not have that feature for other currencies than the base currency.

    Overpayment as a workaround does not work as there is a GST liability for the payment and we would report GST incorrectly if used.

    Henrik Maier supported this idea  · 
  2. 9 votes

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    Henrik Maier commented  · 

    This are some answers I go from Xero and the feature is a joke as they expect you every time to fill in the Filed amount for all the years going back since you started with Xero.

    "... The GST Reconciliation report is designed to be run for all Activity Statement periods, for example from your Conversion Date or from the very 1st transaction entered in Xero. We plan to revise the report so it can be run for a specified period, but we don't have a time-frame for when this will be available.

    In your case, you need to always run the GST Reconciliation report from 1 Jul 2020. Selecting this date means that the opening balances are 0.00, and the report should balance.

    Furthermore, when using the new Activity Statement, the default GST Reconciliation report will not automatically populate the filed amounts. These will need to be entered manually in the "Filed" column. ..."

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    Henrik Maier commented  · 

    I absolutely agree. This is a joke that the filed amount entries are not save after publishing the report or by some other means. Without saving them the whole GST reconciliation feature is unusable as for the current year you see invalid unfiled amount accumulated from past years.

    In addition they should be prefilled with the lodged amounts.

    Henrik Maier supported this idea  · 
  3. 1,277 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

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    Henrik Maier commented  · 

    Commenting on Jenny's incident: Even the fact that one can accidentally alter historical records like invoices is a joke for an accounting system. A past and issued invoice for a closed and reconciled transaction should NEVER change just because an address for a customer has been updated. Finalized accounting records should be immutable.

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    Henrik Maier commented  · 

    Again I like to voice my frustration about Xero's present "simple" address management. We just prepared a quote to a client and client requested on the quote the address to be for branch B. So we had to change the client's address to address B and then issue the quote.

    What I did not expect is that this procedure also changes the address on all former and accepted quotes to this client. Quotes are important contractual and legal document forming part of the purchase contract and once a quote is accepted it should never change. At least not unintentionally.

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    Henrik Maier commented  · 

    We also deal with multiple contacts within a single company so we need to be able to send quotes to different people, invoices go again to different contacts and then there are multiple delivery addresses/contacts as well.

    For us it is important to be able to manage multiple contacts for different functions within the same company.

  4. 340 votes

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    Hi everyone, thanks for sharing your support for part disposal of Fixed Assets in Xero.  Being transparent - current work for the team requires focus on upgrades to Fixed Asset technology. 


    However, we’re thinking of what comes next and partial disposal of an asset figures strongly in this. Please continue to detail your particular use cases here in Product Ideas.


    As we continue forming the future of Fixed Assets in Xero insights from Product Ideas here will feed into the team's plans.

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    Henrik Maier commented  · 

    We also came across this issue as we purchased a set of furniture and now have disposed of some tables and shelves. There is no way to do this in Xero atm.
    Looks like we have to run a separate Spreadsheet to manage our fixed assets rather using Xero.

    Henrik Maier supported this idea  · 
  5. 103 votes

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    Hi everyone, we wanted to return and give you an update here. As mentioned in our last post - we want to be forth right that we don't have any plans to remove 'Powered by Xero' from emails sent from Xero, with intentional purpose and based on findings from interactions we can see having true benefit to customers in getting paid faster. 

    That said, we appreciate the feedback we've received and have made changes since this was initially raised to reduce the size of the footer where this is shown and have removed the hyperlink to xero.com. We will continue to develop the invoice email to continue to drive improvements for our customers and the ways you receive payments.

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    Henrik Maier commented  · 

    This is advertisement at our expense and diluting our business' brand by showing unrelated branding on my emails. Remove the "Powered by Xero". We don't wish to have Xero branding on our customer emails.

  6. 126 votes

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    Henrik Maier commented  · 

    This should be a functionality built in.

    Henrik Maier supported this idea  · 
  7. 9 votes

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    Henrik Maier shared this idea  · 
  8. 51 votes

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    Henrik Maier supported this idea  ·