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  1. 47 votes

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     ·  1 comment  ·  Practice tools  ·  Admin →
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    Tanya Thornley supported this idea  · 
  2. 65 votes

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    Tanya Thornley supported this idea  · 
  3. 23 votes

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    Tanya Thornley supported this idea  · 
  4. 29 votes

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    Thanks so much for everyone's support in this idea. I'm excited to share we have good news! The team's been working hard on a brand new Workpapers solution where you'll be able to highlight accounts that need attention. 😊

    New Workpapers offers a seamless compliance workflow, making it easy to identify discrepancies with a rich working trial balance and in-built collaboration.

    Starting to rollout in Australia, and we'll be following with release to other regions in 2026. We'll be sure to keep you updated on the progress here as we get closer to the release dates for other regions.

    Tanya Thornley supported this idea  · 
  5. 17 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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    Tanya Thornley supported this idea  · 
  6. 18 votes

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    Hi community, we're excited to share that the ability to add notes to all line items will be soon available to all in new Xero Workpapers! We're starting the rollout to our Australian partners, and will go wider to other regions in early 2026. Thanks again for your feedback and we'll round back to confirm when live to all Partners.

    Tanya Thornley supported this idea  · 
  7. 97 votes

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    Tanya Thornley supported this idea  · 
  8. 300 votes

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    Hi team, following on from my last update though our position remains that we don't have plans for making all reports available in report templates we wanted to share a recent change we have made.

    We have unlocked the ability to add client-specific custom reports to Adviser packs, giving you additional flexibility and more comprehensive reporting, which we know has been a key request for some in the idea here.

    As mentioned in our last post - we're very keen to continue to understand the interest in specific reports, so if not already please make sure to add your support or start an idea for a the report you'd like to see. Thanks

    Tanya Thornley supported this idea  · 
  9. 161 votes

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    Hi everyone, thank you for sharing how we could improve Xero Practice Manager for your use. We understand wanting to highlight important client information to make this more prominent and how it'd help your team stay aligned and provide the best possible service to your clients.

    Please know that your feedback has been shared with our product team. Right now, we're making improvements to centralise the experience across XPM and HQ, bringing clients under one umbrella with Xero Partner Hub.

    Atm we don't have direct plans for enabling the ability to highlight notes but we'll continue to review this as we keep developing this space.

    We appreciate your passion and your partnership in helping us build the best possible practice management solution, and will share if there are any updates.

    Tanya Thornley supported this idea  · 
  10. 10 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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    Tanya Thornley supported this idea  · 
  11. 26 votes

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    Hi everyone, while not completely solved, we've made a recent addition to the client export which now allows you to export the Subscriber Email. This should help provide a better view and filter your clients subscriptions through the export file. 

    Tanya Thornley supported this idea  · 
  12. 75 votes

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    Hi everyone, thanks for your feedback on having Xero automatically calculate AEO & DEA as a percentage. We appreciate you sharing how you're currently managing these deductions in payroll.

    As you’ve found, the existing Earnings Order pay item requires deductions to be manually calculated, which we understand impacts your workflows for employees with variable earnings.

    We want to be upfront that there aren't any current plans to develop this in Xero payroll.

    While automated calculations for Earnings Orders aren't on the foreseeable roadmap, we will continue to monitor interest in this space. Thanks for continuing to shape the future of Xero.

    Tanya Thornley supported this idea  · 
  13. 54 votes

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  14. 109 votes

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  15. 19 votes

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    Hi team, I'm happy to let you know that we’re working on a new Xero Workpapers solution, within which practices will be able to grant staff the ability to see all workpaper packs for clients they have access to 😊

    In addition, it offers more control over staff permissions within Workpapers, including the ability to restrict certain actions to just administrators or reviewers.

    We've just started rollout to Australian partners with more regions to come in the new year. Thanks again for your feedback and we'll post another update to confirm when released to all Partners.

    Tanya Thornley supported this idea  · 
  16. 71 votes

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  17. 84 votes

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  18. 163 votes

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    Thanks for the feedback here, everyone. We get how being able to use custom Excel templates for Workpapers could save you time and power up your use of Xero Workpapers.

    Currently, you can export Workpapers data to Excel and then copy info into your preferred template. Allowing you to continue using your custom templates for now.

    The good news is we're delivering a new Workpapers solution, and our team are exploring how to enable this functionality within this.

    We'll post an update as soon as we have any news to share.

    Tanya Thornley supported this idea  · 
  19. 470 votes

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    Hi everybody, coming across from the previous forums we know this idea has a lot of interest.

    There is a way of using Xero's reports to accomplish what you're asking here and save the format so you can easily access and send this report to your customers outside of Xero.

    Running the Aged Receivables detail report you can choose how many ageing periods you'd like to show and set the period to '30 days'. Simply Filter the report by Contact and Update to run.

    • Once you've got it set up, save as Custom so you can easily access this format anytime
    • If you deal with groups of contacts this also means you could Filter for multiple contacts to combine the view into one report rather than multiple customer statements 🙂
    • Export the report to PDF, where you can send to customers from your email system outside of Xero

    We appreciate…

    Tanya Thornley supported this idea  · 
  20. 427 votes

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    Hey team, thanks for all your input on partial asset disposal.

    We understand that manually managing parts of an asset can be time-consuming. While we don't have plans at this time to develop a built-in feature, your feedback's really helpful in showing us where things could improve.

    For now, manual methods to calculate depreciation and record journal entries to keep things accurate would be the best option.

    However, this is a feature that we'd like to revisit as we plan our future roadmaps, and will be happy to share if there is any traction around this. Please keep sharing this idea with any colleagues you feel could benefit from this too.

    Tanya Thornley supported this idea  ·