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  1. 4 votes

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    Simon Young commented  · 

    If only Xero concentrated on the bookkeeping and not all the hidden and ill thought through software that no one sensible actually wants. To justify Xero's now annually ever increasing prices they need to up their game with their key product and just introduce all these important fixes

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  2. 6 votes

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    Simon Young commented  · 

    I do not understand the point of an address finder that doesn't find the UK address you want.

    Why would the city name appear in both the Town box and the State/region box? Why on earth would you do that?

    As Xero have announced UK prices are going up in September 2024, and will become an overpriced and expensive App, then I would expect that the UK address finder would actually work.

    A cheap software would have half-baked ideas like a faulty address finder or none at all. But Xero can't overcharge and underdeliver.

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  3. 1,061 votes

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    Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
    Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
    If we detect there's been no activity on a page (e.g…

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    Simon Young commented  · 

    So once again Xero is not listening - they are right and we are wrong and to prove it they will increase their prices

  4. 3 votes

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    Simon Young commented  · 

    Seeing Xero is now a premium priced product, with the expensive sales income you will shortly be receiving you need to improve the fixed assets module. Fixed assets needs to remember that I want to see 50 items so next time I logon I don't have to look at 10 items and ask Xero to expand the view - this is basic stuff. Also I want the first month's depreciation to have a nil pence net book value - there should be an option for this.

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  5. 409 votes

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    Thanks for your continued engagement with us through this idea, team. As mentioned in my last update this idea spans different areas that you see defaults automating and improving efficiencies in how you invoice with Xero. 

    Since my last update, we've released some keyboard shortcuts to help with navigation and entry in some areas of invoicing, and we delivered the ability to invoice to your contact groups within the new experience. 

    As mentioned while we don't have plans for changing the behaviour of the select options when sending an invoice, these are driven by your last selection, using web browser settings. 

    Recently, we made a slight change to the way defaults are applied when you copy and invoice for a contact. So, now when you copy and invoice to the same contact defaults from their contact will be applied to the draft invoice, which aligns with the way this worked…

    Simon Young supported this idea  · 
  6. 507 votes

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    Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing. 
    When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
    When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
    We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…

    Simon Young supported this idea  · 
  7. 753 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

    Simon Young supported this idea  · 
  8. 451 votes

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    Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.

    Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.


    Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.

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    Simon Young commented  · 

    I totally agree. Why on earth would Xero introduce a new version that has less functionality than the previous version? Except Xero does this ALL the time. This is fundamental.

    I like the automatic save function on the new invoices but I hate everything else. The user interface is ****. The lack of features is awful. I used to type the due date as +0 for an invoice due today - but you can't do that on the backwards new version - WHY NOT?

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