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14 results found
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1,230 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
An error occurred while saving the comment An error occurred while saving the comment 
Sarah Verge
commented
My business has a turnover of £11m+ and I deal with a considerable volume of bills. There's nothing wrong with the add/edit bill pages in my experience. I assume you are going to make them look like [sales] invoices, the changes to which have made my job more difficult.
What would dramatically improve my working life is the bills list indicating which bills are to be paid by Direct Debit/credit card. This should be a flag on the contact's record, so a default method could be set, but it should be possible to pick the method or overwrite the default for individual bills. It's also important to be able to flag bills that should be excluded from a BACS payment run for any other reason, such as a dispute or because a credit note is awaited.An error occurred while saving the comment Sarah Verge
commented
I'd like to be able to mark those bills that are going to be paid by Direct Debit, so that I don't pick them up in a payment run by accident. If I was approving bills straightaway, I'd add the Direct Debit payment when processing the bill, but all bills go for approval via ApprovalMax, so that's not possible.
An error occurred while saving the comment Sarah Verge
commented
Being able to flag purchase invoices (bills) as being in dispute was a feature in the pre-Windows version of Sage in the 1980s - I am that old! - which tells you that it's fundamental to a basic accounting system.
Kelly, you ask why it's so important: well, unless a bill is approved in Xero it doesn't hit the ledgers, so the expense and liability aren't reflected in the accounts and the VAT that could be reclaimed isn't picked up by the VAT return in Xero. However, there's often something wrong with a bill that involves some to-ing and fro-ing with the supplier, which means that it should be excluded from payment runs.
The only way I've found round this is to use the 'planned date' functionality and just not enter a date for something in dispute.
Sarah Verge
supported this idea
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15 votes
Appreciate seeking options from your community here too.
Trying to think into this one - when you draw funds these statement lines would be reconciled to an equity account in the business? In theory the Tracking would be recorded when the item is reconciled to this account ?
Please do let me know more detail if there's something I'm missing in here?
Sarah Verge
supported this idea
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4 votes
Hi Peter, thanks for sharing this idea about having the option for setting tracking categories in bank feed rules. This idea is now in Gaining Support status, which means it's open for the community to show their support through votes and comments. We encourage others who would find this useful to add their votes and share how they'd use this functionality. We'll keep an eye on the feedback and engagement this receives.
Sarah Verge
supported this idea
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16 votes
Hi Dominik, thanks for sharing your idea, and letting us know the changes that matter most for you.
We've reviewed your idea to add a tracking category option on the transfer when reconciling your bank accounts, and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
An error occurred while saving the comment Sarah Verge
commented
I'd like to be able to Find and Recode bank transfers and revaluations to give them a tracking category or categories. It's so easy to miss entering a tracking category when posting a bank transfer and then it can't be added later, so transfers and bank revaluations are always unassigned.
Sarah Verge
supported this idea
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27 votes
An error occurred while saving the comment Sarah Verge
commented
I've abandoned Projects in Xero for the same reason.
Sarah Verge
supported this idea
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105 votes
An error occurred while saving the comment Sarah Verge
commented
I'd still like this feature, but my workaround is to put a sort code of 999999 and an account number of 99999999 in the financial details of the contact record, which then appear when I set up a batch for payment and have accidentally included invoices due to be paid by Direct Debit, so they can easily be removed.
An error occurred while saving the comment Sarah Verge
commented
It's so easy to accidentally include a bill that's due to be paid by Direct Debit in a BACS run. When I was approving bills myself, I would add the bill payment at the same time for the date the DD was due, but I can't do that now that I submit bills for approval (they go via ApprovalMax). I need to be able to flag that a bill is to be paid by DD at the point of entry. This seems like such a simple feature to add.
Sarah Verge
supported this idea
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752 votes
Hey everyone, thanks for all the votes and feedback on this idea! Our product teams have definitely taken note and understand the effort involved in automatic report generation and sending.
While it's something we see as valuable in the long run, it's not currently on our development roadmap with a specific timeframe. We're still keen to hear from those of you who would find this feature helpful, so please keep the conversation and votes coming. We'll be sure to update you if our plans change.
An error occurred while saving the comment Sarah Verge
commented
What is on the roadmap if it's not features that users need? Like many others, I'm paying for a third-party app to cover this gaping hole in Xero's functionality (one of several basic features that are missing). You say you want to hear from people who'd find this useful, but surely it's only one-man bands who wouldn't? My use case is that I need to send weekly reports to multiple budget holders, so that they can see how actuals are tracking against budget. I have several other reports to send to other stakeholders too.
An error occurred while saving the comment Sarah Verge
commented
I need to send weekly reports to 40 individual budget holders (we're a school, so each subject has a separate budget) to enable them to see how their actual expenditure is tracking against budget. It's not feasible to do this manually, so I am using an add-on, which isn't entirely satisfactory.
It's frustrating when work is done on Xero to 'improve' on existing functionality when there are still basic features - like scheduled reporting - missing.
Sarah Verge
supported this idea
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9 votes
An error occurred while saving the comment Sarah Verge
commented
I've set up a new VAT codes to manage this. The relevant transactions then appear together on the VAT return report and I can manually adjust the VAT return.
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277 votes
Hi team! We've been following the conversation here and appreciate you taking the time to explain the need for this feature.
We understand you’re looking for a way to change the default setting for the ‘Show journal on cash basis reports’ checkbox in manual journals, so that it’s unticked, and that having this box ticked by default can create inaccurate cash basis reports, which is particularly challenging when you’re correcting entries or dealing with a high volume of journals.
We may look into this with a finer lens further down the line, but want to share that there's no immediate works planned to enable changing the default for whether a journal is Cash basis.
As many of you have noted, right now you'll need to manually untick the box for each journal entry.
If any change is planned for this we'll be sure to share with you all, here.
Sarah Verge
supported this idea
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254 votes
Hi community, we understand there are differing needs in this idea for why you’d like a separate posting date alongside the invoice or bill date. Whether it’s for reporting, compliance, or just a more accurate view of when things happened.
While this has been carefully considered, we want to be transparent with everyone here, that this is not something we have plans for developing in the near term.
We know given the interest in this that this is not the update you’re hoping for, and please know that we’ll continue to track votes this idea receives for future consideration. We’ll keep you posted if things change down the line.
Sarah Verge
supported this idea
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510 votes
Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.
Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;
- Add a note to the invoice to serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
- Update the reference to add a notation such as [reference number] - 'In dispute'
While we know these aren't perfect solutions, we hope these may help some in the conversation right now.
We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…
Sarah Verge
supported this idea
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119 votes
Thanks for everyone’s feedback and detail on how important this feature is for your businesses.
To provide a little more clarity here, it’s currently possible to create a Credit note within an individual awaiting payment invoice or bill. This’ll copy the contents of the invoice/bill into a Draft Credit note where you can edit if needed. To save many users time, once approved the credit is auto applied to the related invoice or bill, but you can remove this if not applicable.
We appreciate this feature is not available for a Paid Invoice or Bill and we understand the importance of this for some organisations.
To help our product teams get a better view of the interest for the feature in Bills and Invoices it would help to track these through separate ideas - I’ll change the title of this idea to reflect Bills and we have an existing idea…
Sarah Verge
supported this idea
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51 votesSarah Verge
supported this idea
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738 votes
Thanks to everyone that’s shared interest in being able to write-off invoices or bills as a bad debt. We understand how a direct feature would enhance your use of Xero and flows when trading.
As shared in our last update, while not a one-click solution we appreciate the needs expressed for being able to record bad debts right now, and have a Xero Central article that provides a way of currently accommodating this in Xero today.
There are also other options that have been shared by members in this conversation that some may want to explore.
We want to be open that specific bad debts functionality isn’t planned for invoices or bills at this time, but we understand the needs here and it’ll continue to remain high on our team’s radar when reviewing and prioritising their roadmap.
With differing product teams and needs for this functionality within invoices and bills…
Sarah Verge
supported this idea
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I am sufficiently ancient that I used Sage Accounting (Sage Sterling as it was then) in its pre-Window days and it was possible to flag transactions as in dispute in that, so it's extraordinary that Xero still doesn't have this basic functionality. Does anyone from Xero go out and spend time with users in the real world to gain an understanding of these sort of issues, I wonder?