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  1. 442 votes

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    Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.

    Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.

    We've recently optimised autosave to require less processing power, leading to faster invoice loading and saving.

    Our decision remains that we won’t be adding an option to turn off autosave on invoices. However, we hope this change improves your experience with autosave in draft invoices over time. Thanks again for your feedback.

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    Amanda Vigar commented  · 

    @mike Johnston - I couldn't agree more. This feels like the devs have taken over the asylum and can't go back now because they've coded themselves into a blind alley.

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    Amanda Vigar commented  · 

    @kelly munro - we raise things with the support teams and they tell us there is nothing they can do or that they've not heard there is a problem before. So you take the feedback of those who want auto save and not those who don't It has added several hours to my billing routines each month and I'm only a small practice - how do I get about £1,000 of chargeable time back because of Xero's unwillingness to enable users to toggle it on or off (preferably until switched back on/off rather than the bonkers things you see sometimes where you have to do it on every document). Your idea also isn't good if you have repeat bills that are set up as reminders/placemarkers not just regular monthly amounts and they may end up being deleted - then that brings me onto the auto numbering. The numbering should only be done when the bill is approved not when it's created - I spend a lot of time changing auto sequence bill numbers to keep the actually billing sequence right. It seems most of the changes of late are to keep the devs not the user happy!

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    Amanda Vigar commented  · 

    It also slows the whole billing process down and it's slow enough as it is on the new invoicing system! How am I going to recover the extra time costs from clients for the time it's taking me to do the billing. At some points in the day it can take up to 20 seconds before I can even click on one of the boxes, then it autosaves, then another 15 seconds to move to the next box. I won't even go onto the visuals!

    Amanda Vigar supported this idea  · 
  2. 7 votes

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    Amanda Vigar commented  · 

    Better not to have autosave on either!!! If you use Dext then they are automatically put into draft and saved so it is there. I think it's the same with HubDoc.

  3. 6 votes

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    Hi all, we appreciate the interest and hearing how you find autosave a useful feature when invoicing. At this stage, we don’t have any plans to roll out autosave to the editing of an invoice once it’s been approved. 

    We’ve made some recent improvements to autosave within the draft state of an invoice that we wanted to share with you - Our product team has optimised how invoices autosave to help reduce the lag, meaning invoices load and save faster. Thanks again for your feedback.

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    Amanda Vigar commented  · 

    Better if no autosave at all! It's dangerous - you can delete things in error and it autosaves it! Better to have a "do you really want to exit?" button to remind you to save it! But yes, consistency would be good but not what you suggest!

  4. 35 votes

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    Amanda Vigar commented  · 

    There are so many reasons why autonumbering at draft is a poor way to do it! It takes time to sort out the numbering if you do drafts or placemarker relating bills and it is so easy to get it wrong!

    Amanda Vigar supported this idea  · 
  5. 38 votes

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    Amanda Vigar commented  · 

    It woudl be even better if the report show which weren't on returns as one section and then another section where it shows which return they are on otherwise you have to go hunting for late claims!

    Amanda Vigar supported this idea  · 
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    Amanda Vigar commented  · 

    Actually, it would be good if there was a report that said which return the transactions were on to make it easier to look for late claims rather than having to go into each return and search

  6. 55 votes

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    Amanda Vigar commented  · 

    We have clients who different sorts of CIS work - some zero rated some DRC 20% some DRC 5% and it would be great if we coudl have different codes for differnt work that all deducted CIS

  7. 73 votes

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    Amanda Vigar supported this idea  · 
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    Amanda Vigar commented  · 

    I've asked the same - it's a pain when you have recurring invoices as place holders to remind you to bill them and you then approve as they go out but you want the number sequence only to apply to approved invoices!